Hello,*Dear Facebook Team, My sister is trying to reset her hacked Facebook account, bu...

GetHuman-hymsal's Can't Receive Code to Reset issue with Facebook from May 2020

Help with my Facebook issue
First: share to improve GetHuman-hymsal's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-hymsal may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-hymsal's own words
Hello,*Dear Facebook Team, My sister is trying to reset her hacked Facebook account, but she could not do it, someone changed her account password and there is nothing useful now, her Facebook account number is: **********, and her last password too. I think there is a problem with "www.facebook.com*hacker" because it does nott help me this time. I have proof of identity too but I can not find a place to upload it to you.*Thanks for reading all of that*we hope to hear from you

GetHuman-hymsal did not yet indicate what Facebook should do to make this right.

How GetHuman-hymsal fixed the problem

We are waiting for GetHuman-hymsal to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Can't Receive Code to Reset issue
Reported by GetHuman-hymsal
May 24th, 2020 - 5 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 183966 others
0 customers following this

Timeline

GetHuman-hymsal started working on this issue
May 24th 3:30pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies