I want to close my account, but you won't let me. You won't accept the password that I...

GetHuman-mmflynn's customer service issue with Facebook from May 2020

Help with my Facebook issue
The issue in GetHuman-mmflynn's own words
I want to close my account, but you won't let me. You won't accept the password that I just set up today because someone was trying to hack my account. What the **** is wrong with you people?

GetHuman-mmflynn did not yet indicate what Facebook should do to make this right.

How GetHuman-mmflynn fixed the problem
Classic Facebook*To permanently delete your account:*Click at the top right of any Facebook page.*Click Settings then click Your Facebook Information in the left column.*Click Deactivation and Deletion.*Choose Delete Account, then click Continue to Account Deletion.*Enter your password, click Continue and then click Delete Account.*New Facebook*Click in the top right.*Select Settings & Privacy * Settings.*Click Your Facebook Information in the left column.*Click Deactivation and Deletion.*Choose Permanently Delete Account, then click Continue to Account Deletion.*Click Delete Account, enter your password and then click Continue.
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Facebook

Customer service issue
Reported by GetHuman-mmflynn
May 23rd, 2020 - 9 months ago
Fixed
GetHuman-mmflynn shared how to fix
Seen by 2 customers so far
Similar issue to 184400 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-mmflynn started working on this issue
May 23rd, 2020 1:23am
GetHuman-mmflynn confirmed the issue is fixed. Hooray!
May 23rd, 2020 2:40pm