Dear Sir*Madam*Hello this is Junaid Ahmed. I am from India. I am a freelancer tutor who...

GetHuman-junnuyj's Recover Hacked Account issue with Facebook from May 2020

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-junnuyj's own words
Dear Sir*Madam*Hello this is Junaid Ahmed. I am from India. I am a freelancer tutor who works for Brainfuse Corporation. My Facebook account with the name Junaid Ahmed and email *****@***.com has been hacked by an intruder. A link (pastelink.net**metu) related to PUBG mobile was clicked and login details were entered by me mistakenly and then the account gets used by the intruder from the location Indonesia as I received a mail from Gmail. He*she changed an objectionable profile photo against the facebook policy and then the account got disabled. My Facebook account is linked with Instagram and PUBG mobile. I have a business page also on Facebook named as 'Scent in India' and also my college page named 'Nowgong College, Nagaon'. Due to disability of the said account I cannot access any of these. I assure that I will remove any harmful content that was uploaded by the hacker without my consent. I didn't upload any harmful content that would violate Facebook TnC other than what the hacker did.Please help me soon to recover my account. *Thank you.

GetHuman-junnuyj did not yet indicate what Facebook should do to make this right.

How GetHuman-junnuyj fixed the problem

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Facebook

Recover Hacked Account issue
Reported by GetHuman-junnuyj
May 22nd, 2020 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 185294 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-junnuyj started working on this issue
May 22nd, 2020 6:01pm
GetHuman-junnuyj indicated the issue is not fixed yet.
May 22nd, 2020 10:08pm
GetHuman-junnuyj confirmed the issue is fixed. Hooray!
May 24th, 2020 10:01am
GetHuman-junnuyj confirmed the issue is fixed. Hooray!
May 24th, 2020 10:01am

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