Hello, i have a problem with my facebook account. I forgot my password and have no acce...

GetHuman4857181's customer service issue with Facebook from May 2020

Help with my Facebook issue
First: share to improve GetHuman4857181's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4857181 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman4857181's own words
Reset password and log in, i have changed the password but i still cant login ... Hello, i have a problem with my facebook account. I forgot my password and have no access on the email address, i only have access to the phone number, i tried the trust contacts new method and it worked, i made a new password! However i cant use it now and no emails received on the new email address i used!! I need to access my account, i have tried every method and i still cant access that account, please help!
Trust contacts thing DO NOT work, i have changed the password but i still cant access the account!
I want to access my account full stop! Add more details to how access the account after changing the password through trusted contacts method
Since ****
How GetHuman4857181 fixed the problem

We are waiting for GetHuman4857181 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Facebook account
Customer service issue
Reported by GetHuman4857181
May 22nd, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 185209 others
0 customers following this


GetHuman4857181 started working on this issue
May 22nd, 2020 2:18pm
GetHuman4857181 indicated the issue is not fixed yet.
May 22nd, 2020 6:34pm