Firstly, AustPost app was hacked and my mail was getting redirected from my address to...

GetHuman4855539's Recover Hacked Account issue with Facebook from May 2020

Help with my Facebook issue
First: share to improve GetHuman4855539's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4855539 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4855539's own words
re activate my accounts after they've been hacked and disabled by Facebook ... Firstly, AustPost app was hacked and my mail was getting redirected from my address to ** Railway St, Woy Woy NSW. **AustPost has me report this incident to local Police. Since then my Facebook has been hacked with an "Isis flag" being my profile picture so my accounts were permanently closed down. **This has effected all my social media and business pages I can not doing any work. *Wednesday **** I received an email to say my PayPal account has made a payment to Facebook of $***. This was not me.*They have my name, address, dob, phone number and passwords.**Can you please re-open this case and review it again.*Im losing business that is all liked to the Rhani Capobianco account. *******@***.com******@***.com**facebook.com*rhanicapobianco*facebook.com*ideaplusink*facebook.com*bairnsdaledairy**instagram.com*rhanicapobianco*instagram.com*ideaplusink*instagram.com*bairnsdaledairy**This is STOPPING me from an income and effecting my business!
So frustrating because it was not me who put the Isis Flag on my page
Re activate my account and hold the hacked accountable
I've been with Facebook since the beginning and I've never caused any reason for this to happen
tried everything!
How GetHuman4855539 fixed the problem

We are waiting for GetHuman4855539 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Facebook and Instrgram
Recover Hacked Account issue
Reported by GetHuman4855539
May 22nd, 2020 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 185021 others
0 customers following this

Timeline

GetHuman4855539 started working on this issue
May 22nd, 2020 1:57am
GetHuman4855539 indicated the issue is not fixed yet.
May 22nd, 2020 8:14am
GetHuman4855539 indicated the issue is not fixed yet.
May 22nd, 2020 10:49pm
GetHuman4855539 indicated the issue is not fixed yet.
May 23rd, 2020 1:58am
GetHuman4855539 indicated the issue is not fixed yet.
May 23rd, 2020 2:01am