I am Public figure in Bangladesh .I am a musician and recently I became one of the firs...

GetHuman-vxl's customer service issue with Facebook from May 2020

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The issue in GetHuman-vxl's own words
I am Public figure in Bangladesh .I am a musician and recently I became one of the first artist of the country who's music has been featured in THE HOLLYWOOD MOVIE EXTRACTION.Therefore I maintain two facebook accounts by my original name.This is the id which is only for my family friends and very close affiliates and the other one goes by the name Syed Mashuk Vishal of which is for my fans and well wishers and is a public profile and both have been verified by submitting my valuable information of NID and passport to you guys.I had used your fb app one tap option for the last two years or so and have completely forgotten the password to my other Id Syed Mashuk Vishal. And the email?well I opened that account back in **** and the mail I had provided there has been shut down by windows (Another money hoarding organization) without even noticing me since they had changed their domain.Now I cannot gain access to my other account in any ways!Please help me get it back!I will provide every piece of evidence u guys will ask for.That profile is my entire career over the last decade that I had build thru immense hardships and struggles and I have over **** followers their!I am writing this here because you guys don't care enough about anything even during this time of pandemic.I was about to start a campaign with my public profile for the Covid ** patients in Bangladesh.Please help me get it back!do i need to beg u folks for my own account now?Well here it goes I beg of u PLEASE HELP ME GET IT BACK!This is just frustrating,! Facebook : 'We're are sorry that we cannot help u since u have no access to your mail' Like seriously?time is money and I have invested over a decade of my lifetime to make that profile what it is today,I have too much memories to be forgotten in that account.You guys don't need to be sorry infarct I am sorry that I had trusted the facebook helping team blindly for more than a decade of my life,being the very few first authentic fb users from Bangladesh to be the most responsible online team in the world.My bad guys.Please give me back my account!At least not for my sake but at least for the sake of my fans who are worried that I am not being online and the bands and organizations I am working with are also connected on that profile of mine!Even u guys tell me to send u a video clis of my NID,Passport,Press card and certificates I will do so by holding them beside my face!It's my account and peoples livelihood depends *Id name : Syed Mashuk Vishal*mail: *****@***.com (which does not exist anymore due to window's live teams carelessness)*Personalized profile link by MYSELF: vishalvx*Phone ***********

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Facebook

Customer service issue
Reported by GetHuman-vxl
May 21st, 2020 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 185538 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-vxl started working on this issue
May 21st, 2020 1:53am
GetHuman-vxl indicated the issue is not fixed yet.
May 21st, 2020 4:04pm
GetHuman-vxl indicated the issue is not fixed yet.
May 21st, 2020 5:49pm
GetHuman-vxl indicated the issue is not fixed yet.
May 21st, 2020 10:16pm