Facebook Customer Service Issues

I support "Ima Survivor Sanctuary" and noticed a change in my Facebook subscription. Previously, I paid $2.49 monthly and received daily video updates from Lester and Jami Morrow, interacting and accessing behind-the-scenes content. However, I now need to search for videos and can only share them. My Facebook ID is Sheila Taylor from Little Elm, TX, and Waddell is also associated with my account. I wish to rectify this issue and revert to the prior subscription benefits. Kindly assist me in restoring automatic video updates, commenting ability, and behind-the-scenes access. Thank you in advance for your cooperation. Sheila Taylor (Waddell)

Hello, I'm reaching out regarding an issue with my Facebook account under the name David Griffith. I recently received a 30-day penalty, with approximately 15 days left. Upon reporting a post yesterday that directed users to inappropriate content, I was unexpectedly hit with an additional 30-day penalty for supposedly violating guidelines by reporting the post. This has left me unable to post anything on my account. I kindly request for this error to be reviewed and addressed promptly. Thank you, David Griffith

My account was suddenly deactivated, and even after numerous messages to unlock it, I haven't received any texts to verify it with my phone number. I've been trying for three days. I even changed the number to my husband's, but still no luck. I've had the same account since [redacted], where I stay connected with family, friends, and customers. My Facebook name is Amandadyesshalligan, and my email is [redacted] I also reported an issue with another account, but I have yet to hear back from Facebook. I started a new account, but I've lost all my old contacts and pictures. The new account is Amanda B Dyess Halligan. I really want to regain access to my old account, Amandadyesshalligan.

I recently logged out of my Facebook account and can't remember the password. I didn't add any alternate details like email or phone number, and I also can't access the email ID registered on Facebook because I forgot the password to that as well. I do remember the old password and can provide other important details for verification. Please help me regain access to my account so I can add an alternate email for security. Thank you.

I recently found out that a former employee set up our business page using her personal Facebook account instead of following the instructions to create a separate profile and business page. After terminating her employment, she has restricted our access to the account, which contains our exclusive business name and details, along with the associated Instagram page. I can share more information if needed.

Hello, I hope you are having a good day. I am having trouble signing into my Facebook account under the name K.Ai Hu. My email is [redacted] I have tried to recover my password a few times, and the recovery process was successful, but I have not received any email, link, or code to reset my Facebook account password yet. I would greatly appreciate your assistance with this issue. I look forward to hearing from you soon. Thank you. Best regards, Ms. Hu

I am facing an issue with a group called "Devil in the Form of a Whore" spreading racism and oppressing women in our local language, Urdu. Despite reporting the group to Facebook for harassment, it is still active. Members share personal messages of women, leading to abuse and harassment in comments, even indirectly exposing their identities. This behavior needs to be addressed promptly.

Hello, I am facing an issue with my account photo. I uploaded my real face picture, but my account won't open. Please unlock my account urgently. My account was accidentally accessed on my friend's phone, and changes were made. Despite uploading a clear photo of my face, I receive a message that I can't use Facebook at the moment. This account is crucial as it contains important business documents. I trust the Facebook support community to assist me in resolving this matter. Thank you, Facebook team, for your help.

On Sunday, May 3rd, [redacted], my Instagram account was disabled. After reporting the issue on Facebook, I received an email with a code and instructions to take a picture with specific information on a piece of paper. Despite following the steps, my account was disabled due to alleged impersonation. I attempted to appeal using the link provided, but I continuously receive an error message stating, "There was a problem with this request. We're working on getting it fixed as soon as we can." This situation has left me unable to submit an appeal or access my account. I suspect someone is trying to hack into my account, and I am at a loss for what to do next. Please, I need help resolving this issue.

I need help deleting an account with my friend's name on it. He couldn't delete it from his phone so he asked me to do it for him. I successfully deleted the account a week ago, but when I tried to log in to reactivate it, I was prompted to answer security questions that I don't know. I have the password and email for the account. The name on the account is Prince Quartey and the password is flora@[redacted]. Any assistance would be appreciated.

Hello, I created a business account using my profile linked to the email "[redacted]". The account prompted me to submit a photo of myself for security purposes. After doing so, a message appeared stating "you cannot use Facebook at the moment." I regained access to Facebook after 2 days, confirmed the email, but encountered the same security request for a photo, leading to the same issue. I kindly request a prompt resolution to this matter. Thank you, Hasan.

My Facebook account, Busola Olu-Filmist, was hacked using the email [redacted] and the recovery number [redacted]8. The hacker is using my account to scam people, affecting my reputation. I can't access my account or receive any recovery codes as the hacker changed all my information. My original login details are [redacted] with the password maangel1, and my recovery number is +[redacted][redacted]. I urge Facebook to block the hacker from using my account and recover it for me promptly to prevent any further damage. Thank you for your help in restoring my account and protecting my image.

A few weeks ago, my old phone stopped working, and I forgot my Facebook password. When I got a new phone, I changed my password but now, when I try to log in to Facebook, it asks me to verify via a code sent to friends. Unfortunately, this is the only verification option available and I can only contact my friends through Facebook. I'm stuck and need to access Facebook to communicate with my friends. Any help would be greatly appreciated. Thank you.

Hello everyone, I go by Martin, and I enjoy playing acoustic music on Facebook Live. I prioritize high sound quality by utilizing OBS Studio. Unfortunately, my latest live session was blocked due to content issues that were not mine. I suspect it may have been the song "Creep" by Radiohead that I was performing on guitar, or it could have been the background music I used while engaging with my audience, which I believed to be copyright-free. This experience has left me questioning whether I need a license to perform acoustic covers. Your insights are appreciated.

My account, "Niy Lotti," has been hacked. I've had this page since [redacted]. The account is contacting people and attempting to extort money from them. Despite my attempts to report the issue, Facebook has not taken down the page. I have created multiple new accounts, but they are continuously deleted. I suspect the hacker uploaded my ID from my lost wallet onto the original hacked page. When I try to verify my new page with my ID, it gets taken down because it's already associated with the hacked page. I need assistance in recovering my page or at least securing my new one.

Three years ago, my page was hacked. With the assistance of the help desk, I managed to remove the hacker but they assigned themselves as administrator and downgraded me to an editor. I am seeking to have my administrator privileges reinstated. During the time the hacker controlled the page, they misused my credit card linked to it, resulting in over $5,[redacted] in unauthorized charges through sending gifts on Facebook. Despite my efforts to dispute the charges with the bank, I was unsuccessful because Facebook confirmed the ownership of the page to the bank. It is crucial that I regain my administrator rights.

Facebook recently alerted me about suspicious activity on my account, which I found puzzling as I am not aware of any issues. For the past six weeks, I have encountered difficulties boosting posts on my business pages. Upon discovering a button to submit a request to Facebook, I followed the prompts and entered a code sent to my cell phone. Following that, I was asked for my driver's license, which I promptly provided. Unfortunately, after this step, Facebook locked me out without providing any clarification. This is especially frustrating considering I could at least access my account partially before this situation occurred.

Hello, I'm Kent Barnes, and I suspect that my Facebook account has been compromised. Despite submitting my identification multiple times, I am still unable to access my account. An unfamiliar email address, likely belonging to the hacker (m********[redacted]), appears on my account. I need guidance on regaining access to my account and removing the hacker's email. The screenshot attached is of my account page. Your assistance is greatly appreciated. -Norman K. Barnes

I'm having trouble accessing my Facebook account under the name Scarlett Niyazi. My phone number is [redacted] [redacted] [redacted], and my email is [redacted] When I switched to a new phone and tried to log in using the same phone number, it created a new account instead of letting me access my original one. The new account showed friend suggestions of all the friends I have on my old account. I've already closed this new account, but the closure won't take effect until 8th June [redacted].

I am feeling very confused about my Pixel situation. The Pixel Helper is indicating that the page is being tracked when I'm working in the ad manager, but at the same time, in the events manager bookmark, there's a message to complete the pixel installation and I can't insert the Pixel code into the HTML. Additionally, when I check the Pixel bookmark, I see the Pixel Helper signaling. In the Pixel's diagnostics bookmark, it shows that there are no issues with the pixel. This conflicting information is really misleading and causing me some confusion.