Facebook Customer Service Issues

I, Olga Loreto, have been the Marketing Director of EE&G Companies since September 5, [redacted]. I handle all social media accounts. Due to a company name change after a recent sale, I need to rectify the page name. Originally created by a former digital marketing company, CMC Concepts, we terminated our agreement with them in [redacted] and brought all social media accounts in-house without any issues until now. The current listed account owner is nonexistent, causing an error when attempting changes. I have attached old emails showing the issue and lack of access. My email address associated with the account is [redacted], and I am the sole administrator. Declaration: As the sole responsible party for all EE&G Facebook accounts, I confirm the accuracy of the provided information.

Good afternoon, My name is Adebisi Adenikiju, and I am reaching out because two of my accounts got locked when I attempted to disable my Facebook Messenger button. I followed a guideline on YouTube, but unfortunately, I got locked out of my accounts. My actual date of birth is 03/03/[redacted], but for security reasons, I had mistakenly entered 03/03/[redacted]. I have already submitted my driving license ID to Facebook customer service. The first account, "Prince B Kinjus," had a profile picture of the Fast and Furious cast. The second account, "Prince B Kinjus Kinjus," which was locked yesterday, also had a Fast and Furious profile picture. Both of these accounts are crucial to me as I am a dedicated Fast and Furious fan with a significant following. I would greatly appreciate it if these two accounts could be unlocked and restored to working order. Thank you, Adebisi Adenikiju

Last night, I noticed an unauthorized friend request accepted on my account, leading to my account being disabled. After realizing the profile was not someone I intended to connect with, I promptly blocked them. Unfortunately, my attempts to regain access were met with suspicion from Facebook, with claims of breaching community guidelines and involvement in criminal activities. Despite explaining the situation through multiple emails, I have not received a favorable response. This situation is particularly challenging for me as my business accounts are linked to my personal page, affecting my work as a photographer and videographer. I am uncertain how to proceed in recovering my account in this complex situation.

I am experiencing unjust censorship, and the lack of justice in restoring my access is inexcusable. The full restoration of access is a high priority now, and any delay is causing harm without reason. The censorship of my account is unlawful and must be rectified immediately. I appeal to Mark Zuckerberg to uphold his oath and provide us with unfettered access to our data. Any omission or delay in data restoration is a violation of our rights. I strongly believe that the current censorship resembles a breach of freedom of speech, akin to Nazi practices. It is imperative that Facebook immediately ceases this censorship, as it goes against moral and ethical standards. My heritage and faith guide me in seeking justice and fair treatment in this matter.

I have two different accounts under different names. Around a year ago, I connected with someone I gamed with for 7 years. During a tough breakup, I developed feelings for this person. Lately, during video calls, I noticed suspicious behavior. My messages started duplicating, and I realized someone was using a third camera to watch me. When trying to access my email, I found out it was compromised. Additionally, a fake famous person tried to scam me for money. I suspect this is all linked to the same person. My accounts keep getting reactivated despite changing passwords. I even heard voices when my computer was off. I'm being stalked electronically and feel helpless. I've altered my passwords but with no success. If anyone can offer advice or assistance, I'd greatly appreciate it. Thank you.

I encountered an unfortunate situation on Facebook on Tuesday, April 28, [redacted]. My account got hacked, and now I am locked out. The hackers used my account to scam my contacts for money, which led to my account being disabled. I reported the hack to Facebook and filled out the necessary forms. However, I was unable to provide a photo of myself or my ID holding a blue cornflower as I never uploaded such photos. At 71 years old, Facebook is my link to family overseas and my granddaughter and great-granddaughter. With the current circumstances, staying in touch with loved ones is crucial as I am in isolation. I suspect a person named Ann Scott, whom I added to my games, and a man named Douglas might be involved, but I cannot confirm without evidence. I am hopeful that sharing this information will aid in the restoration of my account, as creating a new account is not an option for me currently.

I received two emails from Facebook informing me that my account had been compromised by individuals in Manningtree, Essex, and Hackney. Shortly after, I was locked out of my account. Despite contacting Facebook and explaining the situation, they informed me that my account was permanently deactivated due to a security breach. I have tried to appeal and clarify that I was not responsible for the breach, but Facebook has refused further communication. I have created a new account to stay connected, but I am eager to have my original account reinstated, even if only temporarily to retrieve my photos. Facebook is unresponsive to my pleas. My original account was associated with my former email, [redacted], which is no longer active. You can now reach me at [redacted] Any assistance would be greatly appreciated. Thank you, Tanya A.

Dear Facebook Team, We recently experienced issues with one of our ads for our Singapore eCommerce store being rejected, leading to a series of events triggered by the current Facebook algorithm in place. We apologize if this was due to an oversight on our part. The advertisement we posted included hand sanitizer to clear excess stock originally meant for personal use and to serve the local community. However, we received an error notification from Facebook citing a policy violation for "taking advantage of a crisis." Subsequently, we were asked to change the image for re-submission, which we promptly did for compliance reasons. The ad was ultimately approved after a re-review process. Even though the ad was never active and did not impact our account's quality score negatively, we decided not to proceed with selling the products to be cautious. The following actions were taken by the Facebook algorithm: 1. Personal Account Restriction (ID [redacted]63) 2. Business Manager Account Restriction (ID [redacted][redacted]) 3. Ad Account Disabled (ID [redacted][redacted]) 4. Amocca Facebook Page Unpublished (fb.com/AmoccaSG) Thank you for your attention to this matter. Best regards, Reno

I recently tried to reset my account but accidentally entered the wrong date of birth. I then sent a recovery request. Unfortunately, I had to deactivate the email account linked to my account due to it being hacked and receiving threatening emails from the hacker. I have reported this to the police. However, now I am unable to access my account on my laptop and I am hesitant to link my phone for fear of it also being compromised. I previously submitted my driver's license ID to verify my identity. Despite changing my account name, I am unable to reset my password. I am feeling extremely frustrated and hope someone can assist me in resolving this situation. Thank you.

I recently faced a ban on Facebook for three days due to what was deemed my fourth offense, decided by an automated system rather than a human review. In December, I received a 24-hour ban without knowing the reason. On reviewing, the comment that led to my recent ban, "men are so nasty 😂," was intended humorously but was counted as my third offense. This seems unfair. Moreover, while engaging in a dispute with a man on Facebook making racist and derogatory comments against women, including myself, my reports on his offensive remarks went unanswered. I have evidence of his behavior and feel this issue extends beyond my personal ban to highlight a larger concern of sexism on such a prominent platform. I plan to involve legal support through Legal Shield to address this situation further.

Hello Facebook creators, I've been dealing with numerous issues on my old account created in [redacted], experiencing strange password changes, unusual log-ins, and odd messages being sent. I decided to create a new account under my family name, Precious Diamond. However, after uploading a video of me singing and joining some groups, my account suddenly disappeared, and I am unable to log in as it is supposedly under review and requires more information. I use my account for my hair product business, mainly to sell products in Trinidad. Being blocked without reason is affecting my sales, especially during the pandemic where it's my primary source of income. I'm willing to provide any necessary proof of identity like a video or ID card. You can reach me at [redacted] or [redacted]8. I am a model and hair product creator, managing comedy and inspiration pages named "D Blue Life" and "DDB Hair." Looking forward to resolving this.

On May 1st, [redacted], Nika Nozadze's official account was hacked and disabled. Nika Nozadze leads the civic movement Shecvale in Georgia, encouraging more people to participate in Georgian Politics. Recently, numerous fake accounts linked to the Georgian government have been reported. Unfortunately, new fake accounts targeted the movement's founder, resulting in the disabling of his account and page. This feels like a deliberate attack not only on Nika Nozadze but also on Georgian activism. The youth of Georgia find this deeply disrespectful. We urge a review of the situation and request the reinstatement of Nika Nozadze's account. Kind Regards, Shecvale Team

I have been using my phone for about 6 years now. I have never tried logging into my Facebook account from a different device. I changed my password at some point and can't remember it. When I tried to reset the password, I realized that the email linked to my account is [redacted], which is an old email from elementary school. I never updated it on Facebook, and now I can't access my account because that email is no longer active. My new phone number is [redacted], replacing the old number ending in [redacted]. Even though the old phone is disconnected, I am still logged in on it. However, I would like to regain access on my new phone. Can someone assist me? I am willing to provide a photo ID to verify my identity if needed.

Subject: Assistance Needed for Facebook Account Recovery Hello Everyone, I am Greg Abella Jr, reaching out on behalf of my best friend, Elmer Banila Baron, regarding the recovery of his main Facebook account registered under the email [redacted] We are facing challenges with the recovery process as the email linked to the account is inactive, and Elmer's phone, which was used for verification, was unfortunately stolen. Due to his lax approach to security, the registered phone numbers on the account are also inactive. Elmer lost access to his main Facebook account on his 21st birthday, January 20. Granting this request would mean a lot to us and would serve as a memorable birthday gift for him. For verification, all of Elmer's two accounts are connected to my friends list on Facebook with considerable interactions. I am willing to provide any necessary documentation to support this recovery process on his behalf. As Elmer does not currently have a phone of his own and is using borrowed phones to communicate with me, we have set up a new email address ([redacted]) to update the security settings for future prevention. In case of any further queries or verifications, please feel free to reach out to us. Thank you in advance for your assistance, and we hope for a positive outcome. 🌟

Hello. I am experiencing issues with my Facebook account. After reporting a hacking incident and having the page taken down, my account was blocked for 24 hours. I then received an email from Bridget Carroll explaining it was a mistake, but shortly after, my account got blocked again. I had changed my name due to marriage and have the correct identification for verification, however, I am unable to upload it. I have reached out to Bridget for assistance but have not received a reply. I would like to have my account, previously under the name Rachel Claire, unblocked. I have the necessary identification documents available for verification. Despite following up with Bridget through email, no resolution has been provided. I am becoming frustrated as I simply want to regain access to my account. How can I proceed with resolving this matter?

J'ai partagé une vidéo concernant le coronavirus sur Facebook et ensuite je me suis déconnecté. Cependant, en me reconnectant quelques minutes plus tard, j'ai été informé que mon compte était désactivé pour violation des standards de la communauté. Sachant que je poste rarement, voire jamais sur cette plateforme, c'est déroutant. Ma seule option est de demander un examen, ce qui exige de télécharger une pièce d'identité. On ne m'explique pas clairement en quoi ma publication contrevient aux règles. Je me demande s'il est possible de récupérer mon compte sans partager ma pièce d'identité. Serait-il envisageable d'obtenir des détails sur la désactivation? Si c'est lié à ma publication, pourquoi suspendre mon compte entier au lieu de bloquer simplement le contenu? Cette situation est frustrante, surtout sachant que j'ai des données importantes sur mon profil.

I am facing an issue with Facebook. They are not allowing me to create a page because my phone number is linked to too many accounts. I have been stressed as someone was harassing and monitoring me. This person was creating fake profiles to befriend my friends and even eavesdropping on my conversations using the microphone feature on Google. I reported this person multiple times to Facebook, and recently I spoke to a lady from Facebook about it. However, now it seems like all my information is lost. This person was monitoring my ex, Amy Bosley, whom I reported several times. The Facebook representative offered to connect me with the right people and even press charges if needed. All I want is access to my page back, as I don't deserve to be punished for trying to protect my privacy. I resorted to using fake names to avoid my personal matters being exposed. Please, can someone assist me in recovering my Facebook page? Thank you, Yuri Chandler.

Hello, my name is Christopher Cardo. I am using a different email than the one linked to my Facebook for security reasons. I received an email from GetHuman asking for help, and I am unsure what to do next regarding my Facebook account. Two days ago, I tried logging in on my work computer and was asked to verify my account. I tried to do so with my phone number but encountered issues with receiving the SMS code. Even after waiting 24 hours as instructed, I still couldn't receive the code. I've changed my password multiple times, but I keep getting stuck on the same verification screen. I've tried changing the password through the Facebook app, but I still can't access my account. I have exhausted all options on the help center and need assistance resolving this issue as I rely on Facebook for work. I appreciate any help you can provide in recovering my account.

I recently got a new phone after mine was stolen. I downloaded Facebook Messenger, but I can't remember the password for my IndaIng Girl account. The profile picture is of me and my daughter. Unfortunately, I no longer have access to the phone number or email linked to this account for a reset code. I need help with this issue promptly. My new Gmail address is [redacted], and my old Gmail is [redacted]. The last password I recall setting was "NailYamae." I would appreciate your quick assistance with this matter and kindly send the response to my new Gmail. I have two other accounts that I would like to consolidate into this one, if possible. Thank you for your help and for allowing me back into my account. Stay blessed.

I recently had my phone stolen, and although I have replaced it, I am struggling to remember the password for my Facebook Messenger account. Unfortunately, I no longer have access to the phone number or email associated with the account, making it impossible to receive a reset code. I would greatly appreciate prompt assistance in resolving this issue. My new Gmail is *****@***.com, and my old Gmail is *****@***.com. The last password I remember setting for the account was "nailyamae." Please send any responses to the new Gmail address so I can regain access. I also have two other accounts that I would like to consolidate into this one, if possible. Thank you for your time and assistance, and I look forward to regaining access to my account with the help of Facebook staff.