The email used to create my Facebook was deactivated due to inactivity, therefore I am...

GetHuman4723324's Can't Receive Code to Reset issue with Facebook from April 2020

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The issue in GetHuman4723324's own words
The email used to create my Facebook was deactivated due to inactivity, therefore I am unable to receive the code for a password reset. Using the secondary means of reset, my trusted friends, I have made it past the point of resetting the password, and the final step is to verify the new email or retrieve the code, yet this information is never sent to a new email or phone number. I am unable to reset the password even when I’m taking the correct steps facebook has stated I have to take. I have done all of this multiple times and I have no other guidance on how to contact Facebook, or understand why I can never complete the final step in getting the password reset. Any assistance would be greatly appreciated.

GetHuman4723324 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman4723324
Apr 27th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 198456 others
0 customers following this

Timeline

GetHuman4723324 started working on this issue
Apr 27th 2:40pm
GetHuman4723324 indicated the issue is not fixed yet.
Apr 30th 7:09pm
GetHuman4723324 indicated the issue is not fixed yet.
Apr 30th 9:54pm
GetHuman4723324 indicated the issue is not fixed yet.
Apr 30th 9:56pm

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