Facebook Customer Service Issues

Hello, I need help as my Facebook account has been hacked. I used to use my phone number to access my account, but my number got deactivated. Someone else got hold of my old number and used it to open my Facebook. They have been receiving the OTP codes and were able to get into my account. Please, I urge you to block my Facebook account immediately. My name on Facebook is Jai Roja. Thank you.

Earlier this week, my Facebook and old email accounts were hacked by someone in Transylvania and Ohio. I got into trouble on Facebook for sharing a picture that was on my news feed, which landed me in "Facebook jail," even though many others liked it. Due to the hacking incidents, I lost access to my account because I no longer have the phone number associated with it. I have my email and password, but Facebook is not helping me resolve the issue. It's frustrating that such a large company like Facebook doesn't offer better customer support beyond automated responses. I believe they should have real people available to help users with problems like mine. Despite having a secure profile, it was still breached. I'm a disabled war veteran, and I demand to have my account restored as soon as possible. It has been a frustrating experience trying to reach out for help and only getting the runaround. Facebook needs to show more respect and provide better assistance for its users.

Facebook Team, I am facing a problem as my Facebook account, Ahmed Usman, [redacted], has been hacked. The primary email on the account has been changed, and I am unable to receive any emails from Facebook. I have been using this account since [redacted] and am currently locked out without access. I have tried the methods provided in Facebook help but have not been successful. I am seeking your assistance in regaining control of my Facebook account. I appreciate your prompt support. Best regards, Ahmed Usman

I am currently experiencing difficulties with my Facebook and Instagram accounts being disabled due to being involved in a series of pranks where I unintentionally sent a video to someone on Instagram. I sincerely apologize for any wrongdoing on my part. Despite reaching out multiple times, I have not received any response. I am familiar with the guidelines and was unaware of the content before sending it as I was pressured by friends who were pranking me. I kindly request a review of my account and if feasible, to reactivate it. My username is alisha_chhabra05 with the email [redacted]

Yesterday morning, I tried to log into my Account and was told my password was incorrect, even though I believe it is correct. If I lose access to this Account, it will be a problem in my life. I have three phone numbers and one Email Address associated with the account: Account Name: B.M. Sani Phone Numbers: 1. [redacted]5 2. [redacted]0 Email Address: [redacted] Password: basan111 I would appreciate assistance from Facebook workers. Additionally, I have friends like H. Abdulkadir, A. Hudu, A. Idris, and B.M. Damban, and I am part of groups like "Laugh till you forget your password" and "Islamic Life," among others. I forgot to mention my date of birth and address: Date of Birth: 02/04/[redacted] Educational Background: General Hassan Usman Katsina Unity College Bauchi, Bauchi state, Nigeria Current School: Malikiya College of Health and Social Science Bauchi

I recently received an email stating that my email address was removed from my Facebook account without my knowledge. Following the instructions to secure my account, I changed my password and logged out of all sessions as suggested. However, upon trying to log back in with the new password, Facebook prompted me for a code from the code generator. Unfortunately, I am unable to generate a code as I am logged out of Facebook on all of my devices, leaving me unable to bypass this step.

Hello, I have encountered issues with my Facebook account being blocked three times. Initially, my account was blocked due to a perceived fake name, despite uploading a picture of my ID card. Following that, it was blocked again for the same reason. Recently, I submitted a video of my face to address the issue but have not received a response yet. I kindly request a prompt review of the video to facilitate the unblocking of my account. The account in question is under the name Norminta Gliebienė. Thank you for your assistance. Apologies for any language errors as I utilized Google Translate.

I am facing an issue with my account being disabled for violating the authentication rules. The process to reset my password was hindered due to technical difficulties with my phone, resulting in multiple failed attempts to enter the verification code. As a result, it seems like a case of mistaken identity. I am now aware that creating a new account is also against the rules. I am unsure where to submit the requested identification photos for verification. I need help in resolving this situation and changing my password. This whole experience has left me feeling frustrated and mentally drained.

Subject: Ad Account Disabled - Seeking Assistance Hello, I make every effort to follow Facebook's policies. I am aware of the blue print and I value Facebook's efforts to regulate its advertising. Unfortunately, my account was disabled just before I could remove an ad that wasn't compliant. I hold respect for the policies and aim to comply diligently. I appreciate any assistance or guidance you can provide. Thank you in advance for your help. Best regards, Loveth Vincent

I'm having trouble accessing my old Facebook account. It's asking me to get codes from friends, but I haven't been in touch with them for years. One friend is even battling cancer. This process seems really inadequate and frustrating. I'm seeking help to disable the lock or find a different way to verify my identity. This method is just too absurd and inconvenient.

My friend couldn't remember her password, and after several failed attempts, we couldn't access her account. We've tried to reset the password through a code sent to her phone number, but she's not receiving anything. Additionally, we can't access her email to retrieve the information. Our only option now is to receive a code via SMS, but we're not receiving that either.

I need help regaining access to my Facebook account that I've been locked out of for months. It seems my ex and former best friend are behind this. I've attempted to verify my identity by submitting my ID and photos, only to have my requests deleted, claiming I did it myself. This has cut me off from my educational resources and social connections. I can't even gather evidence for a police report without access to my account where all the information resides. I would appreciate any assistance. I can verify my identity with any necessary details on the account. Thank you.

Hello Support, I am experiencing difficulty accessing my Facebook account because I no longer have access to my email. While I can still use the mobile numbers linked to my account, I'm unable to receive access codes through them. I have also attempted to seek help from my trusted contacts by using the codes they receive from facebook.com/recover, but I have not been successful in regaining access to my account. Could you please provide guidance on how I can recover my account using my mobile number or by identifying my friends' photos to reset my password and update the email address? Thank you.

As a Facebook user from Pakistan, I am troubled by the relentless abuse Sunni Muslims direct towards Shia Muslims like me on the platform. Despite reporting these verbal attacks, the Pakistani Facebook authorities have failed to take action. Shockingly, when we defend ourselves against such hate speech from Sunnis and Wahabi fundamentalists, our accounts end up disabled by local Facebook moderators. This continual injustice is causing many Shia Muslims to consider leaving Facebook altogether. The Deobandi and Wahabi groups in Pakistan have been involved in the tragic deaths of over 80,[redacted] Shia Muslims and hundreds of Christians. This is a plea for fair treatment and action against hate speech on Facebook. My email is [redacted] and my Facebook ID is محمد ماہیر حسین.

Dear Sir, I accidentally posted a video that violated Facebook's community standards. I kindly ask for your assistance in unblocking my account, allowing me to post comments on videos again. I was unaware of the consequences and promise to be more careful in the future. I would appreciate it if you could adjust the duration of my block from 24 hours to just a few hours. I value the opportunity to express myself on Facebook and assure you that I will be more mindful going forward. Thank you for your understanding and support.

I am facing a concerning situation on social media. Multiple individuals whom I have blocked on Facebook are falsely accusing me and a friend, Ryan Philip, of inappropriate actions. The individuals involved, including Kenny G Rfc Galloway, Janet Mcinally, Michelle Kennedy, and Nicole-Louise Brown Galloway, have been sending abusive messages, including death threats and accusations of serious crimes. As Greig Fowler, I am distressed by these baseless claims being spread across different football groups. It has become necessary for us to involve the police to address this harmful situation and stop the circulation of these damaging rumors.

I am currently logged into Facebook using the app on my iPhone, but I can't log in through a browser. I checked the settings on my Facebook iOS app and noticed that my primary email address has been changed without my permission. Unfortunately, I can't correct it because my password has also been changed without my knowledge. This makes me think my account might have been hacked, especially since two-step authentication has been activated, making it difficult to receive a one-time password via text. I'm worried that if I log out of the Facebook app on my iPhone, I won't be able to access my account anymore.

Hello!! My name is Yamini. I created a Facebook account under the name Yamini Yami. I am unable to access this account as I have forgotten my password and no longer have access to the associated email or phone number. I have been trying to log in for two years without success. I need help to regain access as I want to delete a previously uploaded profile photo that is bothering me. Can someone please assist me in logging into my account? Thank you.

I am struggling with the 2-factor authentication process. In February, my phone was stolen, losing access to the Okta app used for verification. I do not have recovery codes or friends set up for verification. Despite emailing Facebook with my ID picture several times, I have not received a response or useful codes to bypass the 3rd party authentication.

I am looking to run paid adverts to promote my online business. However, there seems to be a transaction on my business page that I did not initiate. I ran ads in [redacted], which stopped in May [redacted] when I left the country. Strangely, there is a bill dated August 13th that I have no knowledge of since I took time off from June [redacted] to December [redacted] and was not active on the page during that period. I would like this issue investigated.