Facebook Team**I am in a problem, as my facebook account (Ahmed Usman --- *****@***.com...

GetHuman-aus_pk's Recover Hacked Account issue with Facebook from April 2020

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Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-aus_pk's own words
Facebook Team**I am in a problem, as my facebook account (Ahmed Usman --- *****@***.com) got hacked, and my primary e-mail ID also got changed in facebook profile, thus am unable to receive any mail from facebook.com.**I had been using this account since ****, and now am no where because unable to log on to my account.**All the methods mentioned in facebook help and not sufficient enough to help me out of this problem. I would like to have your support for getting the control of my facebook account back.**Looking forward for your usual swift support.**Regards*Ahmed Usman (a facebook user)

GetHuman-aus_pk did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-aus_pk
Apr 9th, 2020 - 6 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 187993 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-aus_pk started working on this issue
Apr 9th 7:35am
GetHuman-aus_pk indicated the issue is not fixed yet.
Apr 9th 1:14pm
GetHuman-aus_pk indicated the issue is not fixed yet.
Apr 9th 2:21pm
GetHuman-aus_pk indicated the issue is not fixed yet.
Apr 9th 3:54pm
GetHuman-aus_pk indicated the issue is not fixed yet.
Apr 9th 6:39pm