someone changed my account email and password. my account was hacked MYA Hayes From Buf...

GetHuman4607112's Recover Hacked Account issue with Facebook from April 2020

Help with my Facebook issue
First: share to improve GetHuman4607112's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4607112's own words
someone changed my account email and password. my account was hacked MYA Hayes From Buffalo NY and Matt WElls of Castle Hayne NC. Mya Hayes gave me his number***********. Mya contacted me on Facebook Messenger. I reported the conversation to Facebook. I would like my account back most of my contacts on facebook are just aquaintence. I made a mistake and gave him a copy of my license to prove my id cash he said H&R Block was Sending Me. John Wells and Mya Hayes of Buffalo Ny. Told Me that she had received money and that my name was on the list.

GetHuman4607112 did not yet indicate what Facebook should do to make this right.

How GetHuman4607112 fixed the problem

We are waiting for GetHuman4607112 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman4607112
Apr 8th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 187775 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4607112 started working on this issue
Apr 8th 6:56pm