Facebook Customer Service Issues

I have been trying to reach out regarding an issue with my Facebook account. I signed up in [redacted] using the email address [redacted] Recently, I got logged out of my iPhone Facebook app and when I tried to log back in, it wouldn't accept my password. The problem is I no longer have access to [redacted] since it was closed due to inactivity and then reopened by someone else. When I try to reset my password, the code goes to the new owner of the email address. I didn't have my mobile number nor the Trusted Contacts feature added, so I can't verify myself to regain access to my account. I have tried reaching out through various channels like the Help Center and Community Help without success. I simply need a password reset link sent to my current email address to reconnect with my loved ones during the Coronavirus situation. Thank you.

A few months ago, I deactivated my account and recently changed my cellphone number. Last night, attempting to log in using my old number led to a password reset prompt. After resetting, I unexpectedly accessed another person's account, coincidentally chatting with the account owner on their page. Despite the owner resetting their password, I am still unable to access my account. Additionally, I had access to the owner's Messenger messages during this incident. - S. Blunt

Please stop systematically blocking me on Facebook and other social networks. Cease attacking me online and interfering with my activities at school and university. Respect my freedoms and rights, as well as those of my friends. Avoid blocking and suspending social network accounts randomly. Unfortunately, we are subjected to a capitalist system that often seems wasteful. Let's aim to take control of the world system and social networks. It's important for all of us to work together towards this goal. Let's combat the fascism of the world system and social networks. Join forces against figures like Trump, Bolsonaro, Putin, and Salvin. Together, let's resist internet control. We have the power to make a change!

Hello, I'm Dr. Jana Peters from New Hope Family Practice in Princeton, WV. A few years back, our former office manager created a Facebook account under our clinic's name using her email and a password she can no longer recall. Recently, we established a new Facebook page to keep our patients informed, especially during the COVID-19 pandemic. Unfortunately, when trying to access our page, the old account surfaces instead, preventing patients from receiving our updates. Could you kindly assist in deleting the outdated Facebook account? Managing the new account is my daughter, Autumn Dunbar. She is the administrator and the page features our clinic's sign and COVID-19 updates. Your help in removing the old account is greatly appreciated. Thank you for your prompt attention. Dr. Jana Peters

Hello, I recently joined Facebook using my Gmail account [redacted] Unfortunately, my account was disabled shortly after adding friends, and I'm unsure of the reason. I suspect it may be due to my name discrepancy. My full name is Sanjay Premprakash Everard Singh, but I dropped Everard when I became a US citizen, though it's still part of my Gmail address. On Facebook, I used Everard Singh as my name and submitted my driver's license and a photo when requested. However, I haven't received any updates yet. I hope someone can assist me in regaining access or clarifying any issues preventing me from accessing my account. Thank you for your help.

This is the second time an action like this has occurred. I request a further explanation as I've been using social networks since [redacted] without violating any standards. It seems someone is intent on causing harm as none of my posts have offended anyone in the past five days. I haven't sent any friend requests recently. If someone feels offended by my content, they can simply unfriend me. Your actions are restricting my rights unfairly. Please promptly review my profile to allow me to continue my activities. I manage various news agencies and organizations' web pages, and this delay hinders my work. I await a swift response and I'm open to any further questions. If needed, please contact me via email at [redacted].

My business page, NatureboyNaturals, got unpublished by Facebook for allegedly violating a policy, although no specific information was provided about the violation. I suspect it could be due to a post claiming my products could help with the coronavirus, given their antiviral properties. My business is legitimately licensed, and I should have two NatureboyNaturals pages: one I created and another by Web.com, which I don't have admin access to despite payment. I'm seeking guidance on how to republish my self-created NatureboyNaturals page and gain sole admin rights to the Web.com-created page as per our agreement.

Hello! I am the admin of True Apostolic Deliverance Center, now called Overcomers City Church. I urgently need to merge our pages for legal reasons. I have updated the new name with the state and added the new website. Though I've tried following the merging instructions, I am facing difficulties. Time is critical since I must resolve this issue promptly. I require True Apostolic's information to be transferred to City Overcomers. Your assistance is greatly appreciated, especially given the time constraints with the COVID-19 situation. We aim to be live by Sunday, and your help would mean a lot to me.

As an administrator for Steelville Cemetery in Steelville, Missouri, I am reaching out for assistance. Last fall, we submitted a request to add a donation button to our Facebook page. Despite providing all necessary information, we are still unable to add the donation button. Donations are crucial for maintaining our cemetery, and we aimed to offer individuals an easy way to contribute, especially considering many do not carry cash or checks. The donation page would also allow remote donations, benefiting those unable to visit during Memorial Day Weekend. With Memorial Day approaching in two months, we hope to have the donation button set up and tested before the holiday. After waiting six months for this feature, we are eager to have it functional in the next two weeks to ensure it operates smoothly for Memorial Day Weekend.

I am trying to regain access to my Facebook account that I have used for nearly 15 years, but Facebook keeps treating me as a new user. While on vacation, I accidentally created another account as Gabriel Adenigbagbe instead of my original account, Gabriel Adex. I would like Facebook to restore my original account with the same picture and profile. Despite suggesting friends for me, most of them are already on my original Facebook account. I also had two accounts linked to Gabriel Adex called James Solicitors and Nigeria British Association. Even though my sister Florence Adewole has been on my account for years, I am being asked to add her as a friend again. This situation is embarrassing, and I request Facebook to resolve it promptly as there was no malicious intent, just an innocent mistake. Thank you, Gabriel.

My name is Maksym M. and my email is [redacted] Over 2 months ago, my Facebook account was suddenly blocked and then disabled without any explanation. Every time I try to log in, I receive a message saying "Your Account Has Been Disabled" and directing me to the Help Center. I followed the steps to request a review by providing my full name and attaching my driver's license, but after submitting, I received no further communication. I believe my account is only temporarily disabled, as it should specify if it were permanent. I am concerned about my business pages and group as well as the money I have invested in ads. I am unsure why I have not been contacted and what my next steps should be.

I require assistance to disable two-factor authentication on my Facebook account. Despite having access to my email and knowing my password, I am unable to log in due to not having any devices logged in and no longer having access to the phone number associated with two-factor authentication. I have used Facebook for over a decade and have been unable to access my account for several months. It seems the only devices that could have had access were my previous work laptop and work phone, with the issue being that the authentication SMS is sent to my old work phone number. Every recovery attempt assumes I lack access to my email, which is not the case. I am a legitimate user of this account and seek assistance in regaining access without the need for the old phone number.

Hello, my name is Tracey M. Three days ago, my Facebook account was deactivated, and I am unsure why this happened. I sincerely apologize if I unintentionally upset someone or caused harm. I value my account as I use it daily along with Messenger. I humbly request a second chance to use my account, assuring you I will be more cautious in the future. Can I please receive a response today, March 25, [redacted]?

I am unable to access my account. Each time I try to log in, it indicates that an SMS code has been sent, yet I never receive it after numerous attempts. I followed the prompt to change my password as an alternative, completed the password change, but now I am being asked for a 6-digit login code due to two-factor authentication. However, since I cannot receive the text on my phone ending in [redacted], I am unable to proceed. Despite using my trusted devices like my phone and desktop repeatedly, I am still denied access. My login details are [redacted] with the password KayCon02. I suspect a possible hack as I received an unrequested text message with a code to change my password a week ago. Although I managed to access my account at that time, I am currently struggling to resolve this issue despite investing several hours today. Your prompt assistance with this matter would be greatly appreciated.

Hello Facebook team, I was taken aback when my Facebook account was closed a few hours ago due to sending join requests to my private group. I kindly request the reopening of my account as I have been an active user since late [redacted], always abiding by Facebook's policies. My account is authentic, regularly updated, and connected to my technology news page and advertising account. The recent activity flagged by Facebook's system is harmless; I simply sent join requests to my page followers to join my group. If this action triggers account suspension, why is it permitted in the first place? I invite you to verify that my account adheres to Facebook's guidelines using this link: www.facebook.com/theBigMOH.SEN Additionally, here is the link to my Facebook page: www.facebook.com/jazayertech

Subject: Assistance Needed with Facebook Account Access To Whom It May Concern, I am reaching out regarding my second Facebook account, which I am unable to access because it requires verification. I created the account for my daughter, Blythejung Nunnaphat, about 10 years ago to store her photos from birth onwards. Unfortunately, I encountered an issue three weeks ago when I updated her birth year on Facebook, resulting in the account being restricted and prompting the need for verification. I have submitted all the necessary details, but I am concerned about the age restriction policy affecting my ability to regain access. I kindly request your assistance in recovering my Facebook account as it holds valuable memories of my daughter's life and activities. The account details are as follows: - FB Account: Blythejung Nunnaphat - Name: Nunnaphat Pisutangkool (Saengow) - DOB: 1 July [redacted] (incorrectly set as 1/7/[redacted] on FB) - Email for Login: [redacted] - FB Password: bj010708 I can provide additional information to confirm that this account is personally used by me and not by my daughter. For further inquiries, please reach me via email at [redacted] or on Facebook under Jeep Apinya. I await your prompt response. Thank you for your attention and assistance. Warm regards, Apinya Pisutangkool

Dear Ma/Sir, I am reaching out for your help as I was unexpectedly logged out of my Facebook account by the admin team. I kindly request your assistance in restoring my account, which I have maintained for over a decade without any policy violations. My Facebook account holds my business page and important contacts. I implore you to reinstate my account in the name of Almighty God. If there are any issues that need addressing, please inform me, and I will rectify them promptly. My Facebook email is [redacted], and my username is Mosaic Kachi, though my real name is Moses. I am willing to provide any necessary information to ensure the continuity of my account. I commit to adhering to Facebook's guidelines. Thank you, and I look forward to your response. May you be blessed.

Hello, attached is the email I sent to Facebook Support that is being ignored. Good evening, 2 months ago, I deactivated my Facebook account. Now, I want to reactivate it. However, since many years ago I set up two-factor authentication with a phone number that no longer exists, I am unable to log in without the code. Even though I have the correct password and I have confirmed the reactivation code in my email multiple times, I cannot access my account. I have been trying for 3 days now with no success! This should not happen regardless of data protection policies! You should acknowledge that I am the owner of the profile through my password and confirmation of the reactivation code in my email! I request the immediate removal of my outdated phone number! Being customer-friendly means something different! Sincerely, Marius S.

Dear Sir, My name is Tofik Malek, known as Tony Stark on Facebook, with the account ID [redacted]. Unfortunately, my Tata Docomo SIM card is no longer functioning, possibly deactivated by the operator. I am unable to receive the generated code for any activities on my Facebook account due to this issue. Can I use my new Jio number, [redacted], to operate my Facebook account? I am experiencing difficulty accessing my Facebook account since this morning. Even though I have all the necessary information, when prompted for the generated code, it requests the code sent to my inactive Tata Docomo SIM card. Please assist me in resolving this matter promptly. I appreciate your cooperation in helping me recover my Facebook account. Thank you for your prompt reply.

Hello, I am Tofik Malek, also known as Tony Stark on Facebook. My Facebook ID is [redacted]. However, my Tata Docomo SIM card with the same number has been deactivated due to inactivity. I am unable to log in to my Facebook account today, and I am in need of the generated code to access it. I have all the necessary information for my Facebook account like my ID, password, date of birth, security questions and answers, and city. I have provided my new Jio number [redacted] as an alternative contact. My email address is [redacted]. Could you please help me retrieve my Facebook account and provide me with the necessary generated code? Thank you.