Facebook Customer Service Issues

My Facebook account seems to have been compromised. When I contacted Facebook's customer service, someone tried to scam me for $[redacted] claiming it was for security measures. My account has been disabled for two weeks, and I need it back up urgently. My email addresses are [redacted] and [redacted] Please assist me in resolving this issue promptly. It's frustrating that my account has been hacked and that there isn't live support available on Facebook to address these types of problems. Thank you for your help.

I have created an account under the name Ranbir Kumar and have been using it for about 5 months. However, I was shocked to find out that my account has been disabled. When I try to open my account now, it says that my phone number is not associated with it. When my account was disabled, I contacted the Help Center and provided my phone number that I used when creating the account. Strangely, it says that my number does not match the account under the name Ranbir Kumar. I am confused as I provided the correct number initially. I really want to regain access to this account and I am requesting assistance to resolve this issue. I assure you that I have not violated any policies on my account. Kindly help me reopen my account under the name Ranbir Kumar and ensure my number is correctly linked to it. Your help in managing this matter is greatly appreciated.

My Instagram account was permanently deleted because I unintentionally shared a video that was deemed offensive. I received the video on WhatsApp and without watching it or intending any harm, I shared it via direct message on Instagram as a friend requested. Immediately after, I was logged out and when I tried to log back in, I was informed that my account had been deleted for violating Instagram's terms and conditions. I am sincerely sorry for this mistake and request the restoration of my account, __.tanushree. It contains important data for me, and I assure you that this will not happen again. Thank you for considering my request. Tanushree Prajapati

I accidentally shared a video on Instagram that was deemed offensive, resulting in the permanent deletion of my account. This happened unintentionally. A video was sent to me via WhatsApp, and a friend requested I share it on Instagram. Without realizing the content, I sent it in a DM. Immediately after, my account was logged out, and I received a message stating it was deleted for violating Instagram's terms and conditions. I am requesting the restoration of my account, __.tanushree, as it contains important data. I assure you this will not occur again. I apologize for any inconvenience caused. Thank you, Tanushree P.

The Facebook app on my mobile phone has reset on its own, prompting me to log in again. A week ago, I received a message saying my account may have been hacked, so I changed the password immediately. Unfortunately, I now cannot remember the new password. The email linked to my account, [redacted], was created over ten years ago solely for Facebook, and I no longer have access to reset it. I currently use [redacted] as my email. Could you please assist me in changing the password and regaining access to my account through alternative methods of identity verification? Thank you for your prompt help!

I received a 3-day ban in January for posting a pack of cigarettes, and later in January, I received a full ban without explanation. I bought the cigarettes duty-free while on holiday and did not realize it would violate intellectual property rights. I apologize for the mistake. I've noticed other items like copyrighted clothes being sold on the platform. I've been a member for over 7 years; as a community employment officer, any issue could affect my CRB check. I understand if I've been removed for posting inappropriate content, but I need clarity on the posting guidelines. Due to self-isolation, Facebook is my only contact with friends and family. There are sentimental photos of my late cousin on my account that I can't bear to lose. If access cannot be granted, please allow me to retrieve my photos.

Good evening, I would like to bring to your attention my recent purchases marked as "FLASH SALE" from your site, originating in China. Despite receiving multiple order and tracking numbers, the provided tracking links were invalid. After exchanging emails, I received responses that were somewhat dismissive, suggesting I be patient or check the tracking numbers. Unfortunately, the tracking site remained inaccessible, leading me to contact my local post office where I discovered that only 1 or 2 items weighing less than [redacted] grams were delivered, including a "sit and ride lawnmower" which seemed implausibly light. Due to recent spinal procedures, my mobility has been restricted, causing a delay in reaching out to you. I appreciate your prompt attention to this matter and look forward to a positive resolution. Thank you. Regards, Michael G. Cornell Jr.

Suddenly, I received a notification from Facebook requiring verification of my identity due to some activity on my account. I entered the verification code they sent and then was asked to upload a picture of my ID. After several failed attempts due to an error message, it finally went through successfully. However, just a minute after that, I found out that my account had been disabled. I have been trying to reach out by sending multiple ID pictures along with my full name, date of birth, and the necessary form, but all I get is a message saying I will be notified shortly. It has been 24 hours now, and I have not received any emails regarding the status of my account, except for the initial "disabled account" notification.

While attempting to create a new account, I encountered an error message stating that I can't use Facebook at the moment due to a security review. Despite having received an email confirming the account's creation, I am unable to access Facebook. This restriction occurred right after submitting a picture for verification, possibly related to a photo of me next to an aircraft after my first solo flight. Regrettably, I now seem permanently locked out with no resolution options available. Unfortunately, withdrawing the application to start over doesn't appear to be an option. This situation is quite frustrating.

Hello, I am contacting you to report a concerning situation regarding my stolen account. Throughout my years using Facebook, I have always adhered to your rules without any violations, which can be verified. Recently, I fell victim to a scam promising gifts for the new season from a page called Pubg. This resulted in unauthorized access to my Facebook account, as evidenced by notifications of activity from foreign locations such as Russia. Despite being in Baku, Azerbaijan during these incidents, my accounts have been compromised, including my Instagram where I store valuable photos. I hold your company in high regard and strongly believe that the situation should be thoroughly investigated as I have not knowingly violated any terms of service.

Hi team, My Facebook account with the name Sampath kr linked to the email address [redacted] was disabled due to Instagram being disabled for not complying with terms and conditions. However, to my knowledge, no such violation occurred. If there was any activity, it might have been done unknowingly or by someone else. I have not intentionally violated any terms of Facebook. The sudden deletion without warning or explanation has caused significant loss as I have important contacts, media, and other essential items on the account. I have been a Facebook user for 8 years and have never violated any rules. The immediate and direct deletion without any chance to rectify reflects immature and unfriendly behavior from the application. I kindly request a prompt review and restoration of my account at the earliest.

I have been locked out of my profile "Grimm Threeper" by Facebook. They are requesting facial recognition, which I refuse to provide as it violates my privacy rights. I am willing to verify my account through other means. Please restore my account quickly as I need it to share important information. If not resolved, I will cease using Facebook and encourage others to do the same. My email addresses are [redacted], [redacted], [redacted], and [redacted] My phone number is [redacted]. Thank you for your attention to this matter.

I am experiencing an unreasonable lockout issue with my Facebook account "Grimm Threeper." The platform has requested facial recognition, which I decline due to privacy concerns. I am willing to provide alternative verification methods that do not violate my rights. Restoring my access promptly is crucial for me to continue sharing vital information. I understand the aim to prevent misinformation, but the current approach seems counterproductive. If my account access is not restored, I will discontinue using Facebook and urge others to do the same. Maintaining civility is important, although previous interactions have been challenging due to perceived unfairness. Refusal of facial recognition is not a matter of defiance but a stance on privacy rights. This issue impacts my longstanding news group's ability to serve its audience. I hope for a resolution to this matter promptly.

I urgently need to contact Facebook. My HughesNet4 stopped working a few weeks ago, and I lost over [redacted] emails from my inbox. When I tried to log onto Facebook, I received a notification that my account was closed due to alleged conflicts with other users. I am a respectful adult and do not engage in online disputes or use offensive language. I primarily interact with two individuals on Facebook, both of whom are friendly. One person is someone I admire for his medical knowledge, while the other is a former classmate and their spouse. We communicate politely, and there are no conflicts among us. Another friend advised us to use our personal email addresses instead of relying solely on Facebook due to their inaccuracies. My internet connection is often disrupted due to living near tall trees in a forest, causing frequent outages for my phone, Directv, and HughesNet4. I seek authentic contact information for Facebook to address these issues promptly. Thank you for any assistance you can offer.

I created a new Facebook account and connected it to my business Instagram. However, Facebook promptly disabled my account, requesting verification with a code which I never received despite multiple attempts. The issue now is that I can't unlink the inactive Facebook page from my Instagram as it requires access to the disabled Facebook account for authorization. Since August, I've reached out to Facebook and Instagram for assistance but have not received any helpful responses. Being unable to connect my Instagram shop to my website is impacting sales in my industry. I am seeking either assistance in verifying my identity on Facebook to set up my shop or deleting the account to release my Instagram from the inactive Facebook link.

Facebook has blocked my account on multiple platforms, and I've tried accessing it on different devices without success. Despite receiving the retrieval code, I encounter errors when trying to set up security options. This is incredibly concerning as I am currently in a bush fire danger zone in Australia and rely on Facebook for safety information. Being locked out means I can't access important updates, contact my friends and family for assistance, or manage my business page, resulting in a loss of income. With poor phone reception, I feel isolated and powerless. I urgently need assistance.

I'm Jesse. I enabled two-factor authentication on my Facebook account, then I reset my phone without realizing I had the Duo Mobile app with my Facebook account codes. Now I can't access my account because I need the authentication code from the app. I remember my password and email, but I'm unable to log in without the code. I didn't link my mobile number for code reception, only the Duo Mobile app. I hope this clarifies my issue and helps you assist me in recovering my account. The account name is Mhïztâ Müllâ. Thank you.

Approximately an hour ago, I made a donation of 2000P to a fundraiser for hungry children. I need to cancel this donation as I encountered a scam where my credit card details were requested. My name is Juliet T. and my credit card number is 5[redacted] 0[redacted]. Please cease the fundraiser and refrain from posting about it. Could you also remove the individuals I contacted for help with the donation? Due to the increasing online scams, I am worried about my safety. Kindly initiate a cancellation and refund the 2000P to my credit card. Please ensure all my card details are removed for security reasons. I hope for a quick response. I have contacted my credit card company, and they mentioned the charge is not finalized yet, so I request the cancellation before it goes through. Any updates regarding the cancellation can be sent to my email. Thank you. Juliet S.

About an hour ago, I made a donation of 2000P to the cause of ending child hunger. Unfortunately, I need to cancel this donation due to the advice of my credit card company regarding protecting my financial information from scammers. My card number is 5[redacted] 0[redacted]. Please refrain from processing this donation as I have recently been a victim of a scam. I live modestly, so this amount is a significant sum for me. I have contacted my credit card company, and they have confirmed that the donation has not been finalized. To ensure my card's security, please delete the card details and provide a confirmation for the cancellation. For further correspondence, kindly email me at [redacted] with the cancellation confirmation. I apologize for any inconvenience this may cause. Your swift attention to this matter would be highly appreciated. Thank you.

I have two websites for my harpist career and adult coloring book illustrations, each with a dedicated Facebook page and running ads. Unfortunately, users are reporting that the call-to-action buttons like "shop now" are not working. Despite attempting several linking methods, even the "test button" fails to respond when clicked. As my business relies on redirecting users to Etsy and my personal website for sales, these technical issues are hindering customer experience and wasting ad expenditure. I hope this matter can be resolved promptly to improve my advertising efforts on Facebook and enhance user satisfaction. Thank you for your attention to this matter, eagerly awaiting a solution.