I can not recover my account..Was no able to redo another account..Tried to call and wa...

GetHuman4487766's Recover Hacked Account issue with Facebook from March 2020

Help with my Facebook issue
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4487766's own words
I can not recover my account..Was no able to redo another account..Tried to call and was told no longer a working number x*..I would like very much to get back to my old account. My friend sent me something on messenger that required to click on picture.. When I did so all I got was the little wheel in middle of picture from there I could no go anywhere except to messenger not back to Facebook hope you can help

GetHuman4487766 did not yet indicate what Facebook should do to make this right.

How GetHuman4487766 fixed the problem
Everything returned to normal very happy to say..*Thanks mariestacy****@ gmail.com
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Recover Hacked Account issue
Reported by GetHuman4487766
Mar 18th, 2020 - 7 months ago
GetHuman4487766 shared how to fix
Seen by 6 customers so far
Similar issue to 196517 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman4487766 started working on this issue
Mar 18th 6:07pm
GetHuman4487766 confirmed the issue is fixed. Hooray!
Mar 19th 12:30am