Facebook Customer Service Issues

Hello, My name is Nathan P. I created a page and two groups on Facebook under the Brand Name What Family Memes. On March 6, [redacted], I uploaded a funny fail video that was mistakenly flagged as graphic violence. This same video has been shared on other Facebook pages and groups without issue. Following this, I received a notification that my page was unpublished due to multiple violations, totaling 8, although I believe this particular video shouldn't be included. I have diligently followed Facebook's guidelines and have grown my page to almost 13,[redacted] members in just over a year. It is a popular page in my community and an important platform for me. I understand my mistake and sincerely apologize. I am requesting a second chance to reinstate my page, What Family Memes, as it also serves as a source of income for me through entertainment gigs. I assure you I will be more cautious with my content in the future. Please reconsider your decision. Thank you.

Hello, I'm Nathan Pillay. I created a Facebook page and two groups under the brand name "What Family Memes." On 6th March [redacted], I shared a funny fail video that was unfortunately flagged as graphic violence, which was not the intention. Despite other pages and groups sharing similar content, my page was abruptly unpublished with eight alleged violations, including one that I felt was unjustified. I've put significant effort into growing this page to nearly 13,[redacted] members in over a year, becoming a popular and recognizable community platform. Although I strive to adhere to Facebook's guidelines, I acknowledge the challenges in anticipating content approval. The loss of my page has not only impacted my income but also the entertainment opportunities it brought me. I request Facebook to reconsider and reinstate my page "What Family Memes." I genuinely apologize for any oversight and pledge to ensure better content alignment with the guidelines moving forward. This page means a lot to me, and I am committed to rectifying any issues to comply with the standards. I appreciate your understanding and appeal for a second chance to continue entertaining my fans within the platform's regulations. Thank you for your consideration.

Hello, I am Robio, reaching out for assistance. One of my friends from my contacts is currently unavailable through phone and has blocked me on WhatsApp. He owes me some money and has been avoiding me. Despite being active online, he is not responding to my messages on messenger. I am seeking help to locate him. Thank you, Robio A.C.

I have been using the same device and Facebook app for over six months, but now I am being prompted to enter a 6-digit code to log in. Unfortunately, the code is being sent to a phone number I no longer have access to due to switching phone companies. I have submitted my ID for verification but have not received any response from Facebook yet. I can provide any other verification needed, except for that specific phone number requested for the code.

I realized I made an error in my age on my profiles causing both my Facebook and Instagram accounts to be blocked. I am a 36-year-old woman from Paris, France. Per instructions, I submitted my driver's license through a web form to verify my age and identity. I'm curious about the expected timeline for unblocking my accounts. Could you please assist in resolving this issue and restoring my access to both platforms? My details are as follows: Facebook: Profile URL: [redacted] Page: [redacted] Instagram: Username: @margocorto Profile: [redacted] Thank you, Marion G.

My public Instagram account, @natashachoufani, is experiencing a bug preventing me from accessing it. I uploaded a video on IGTV to share with my fans, and MBC claimed the video on Instagram and Facebook. When I submitted a dispute of fair use, Instagram refused it and took down the video, while Facebook accepted the dispute and released the claim. Assuming it was okay, I reposted the video on Instagram, only to have it taken down again with a pop-up box I couldn't complete due to errors. Now, I can't access my Instagram properly. Please assist as my work is on hold.

Our Facebook Business Page appears to be owned by another business, but it belongs to us. The current "page owner" was set up by a former employee who had limited Facebook knowledge. Now, we are unable to link our Facebook and Instagram accounts or create a store linked to our website. The "page owner" is a dummy account that we need access to. We are seeking assistance with resolving this issue.

I'm Chidimma Otti Ekwueme. My Facebook account, associated with Acc No: [redacted]9, was hacked after 10 years of use, and after reporting it, it was deleted. I've attempted to create a new account, but each time it gets blocked or disabled. I need help to create a new Facebook account so I can stay in touch with my friends and family. Thank you. -Chidimma Otti Ekwueme

Please help us! We operate an art gallery and urgently need to access our Facebook page as the person with the login information is ill. We are seeking advice on how to take control of our account. Can you recommend someone we can contact in South Africa or worldwide? We prefer speaking to a human rather than a robot. A telephone number for assistance would be greatly appreciated. This is urgent, thank you. XXX

In November, my Facebook ads account was compromised, and unauthorized advertisements for penis enlargements were posted on my Instagram. Facebook acknowledged the hack, refunded the charges, and I thought the issue was resolved. However, I am now unable to advertise on my account due to alleged violations of advertising policies. Despite explaining the situation as a result of hacking, Facebook insists I breached their guidelines and has restricted my advertising privileges. Unfortunately, the case has been closed, leaving me unable to address this ongoing issue with them.

Hello Facebook Team, I have been a loyal Facebook user for a long time. Unfortunately, my account was disabled due to my lack of understanding of Facebook's policies and guidelines. I am now fully committed to following the rules. I have attached my identification for your review. Please verify and reactivate my account promptly. Thank you, Gaurav S. Contact: [redacted] Email: [redacted] Facebook Account: [redacted]

I encountered a temporary block message indicating suspicious activity and was prompted to verify my identity. After receiving a password reset code via email, I reset the password assuming I could access my account. However, I was then asked to provide a photo ID. Upon sending the ID, the screen displayed a key image with a message stating, "You can't use Facebook right now. We're currently reviewing your submission," for both accounts I attempted to access.

Approximately nine months ago, I spent two months in the hospital, battling a severe illness that left me unable to focus on social media like Facebook. Since returning home, I've been attempting to regain access to my Google and Facebook accounts. Unfortunately, it seems that my password has been changed, and despite my efforts, I'm unable to log back in. Due to changes in my location and phone number during my illness, the recovery process has become challenging. I lost access to everything during my hospitalization and subsequent unemployment, so I'm reaching out for assistance. Could you please guide me on how to provide a copy of my ID to verify my identity and recover my account?

I clicked on a link in a text that seemed suspicious. Now, I keep receiving texts with two-factor authentication codes I didn't ask for. The messages don't mention my name or seem to be from Facebook. I can't access my account because I can't receive the code on my old phone number.

My Sexy Walrus Gaming account has been disabled twice in the last week. The first time, I was told it was because my name is not considered real, even though it is commonly used by streamers on Facebook Gaming. This time, there was no explanation provided, and I have not received any updates on when it will be reinstated. I am extremely frustrated because I invested money in boosting a post and twice I have woken up to find my account banned. I would like a refund or for my account to be unlocked permanently.

My Facebook account got disabled as they said I was promoting hate speech, but it was a misunderstanding. I enjoy seeking the truth and analyzing conspiracy theories. I posted images of Hitler using a Masonic hand gesture to highlight connections to Nazi symbols and their origins in Babylon. I want to clarify that I do not endorse Hitler or Nazism. I submitted an appeal with my photos a week ago, but haven't received any response yet. Each new account I create gets removed too.

My Facebook page suddenly disappeared without any notice or warning. My name is missing from all my friends' sites. I had a Facebook fundraiser set up for my son, who was in a house fire, to help restore his life after suffering burns to his face and severe smoke inhalation damage to his lungs. The fundraiser had been running for 2-3 days and had already collected half of its $[redacted] goal when my Facebook timeline vanished inexplicably. I urgently need my timeline restored and seek an explanation for why it was deleted.

Hello Facebook Business, I am alerting you to a company that advertises on your platform, as shown in my order confirmation. Despite paying in full, I have not received the items I purchased. The company claims their courier lost the goods, offering only a partial refund starting at 36%, eventually increasing to 50%. They refuse to refund the full amount, alleging it is not their responsibility. I suspect this company of fraudulent behavior and suggest Facebook reconsider allowing their advertisements. I am willing to provide all email exchanges upon request. I am awaiting your response. Regards

Hello Facebook Team, I want to apologize for the video incident. My friend sent me the video and asked me to share it to show some magic. When I reposted the video on Instagram, my account got disabled. I realized my mistake after reading the instructions. Since I use Facebook for work, I kindly request to re-activate my account as it was unintentional. My user ID is [redacted], and my username is Dhana Dhillon. For any further communication, please contact me via [redacted] Thank you.

My son's account, M. Ferrante from West Covina, California, has been suspended for an extended period without a clear reason, initially notified for 7 days but now suspended for 30 days. Similarly, my account in Bullhead City, Arizona, was also suspended abruptly soon after my son's. Despite being a new account without any prior notifications or violations, it seems to be linked to my son's situation. As Michael Ferrante Sr., residing in a different state, I question why my account is affected by my son's suspension in California when we are separate individuals. I seek clarification on the association between our accounts and the rationale for my account's penalty, which appears to be related to my son's alleged wrongdoing.