my buisiness account was restricted ,I do not promote illegal products, services or act...

GetHuman-somayala's Recover Disabled Account issue with Facebook from March 2020

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Before contacting them, items GetHuman-somayala may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman-somayala's own words
my buisiness account was restricted ,I do not promote illegal products, services or activities, I do not discriminate against people on the basis of personal characteristics, nor incite discrimination. i do not promote the sale or use of tobacco products and related items , drugs or any other product that stimulates smoking ,I do not promote the sale or use of weapons,my ads do not include offensive, disrespectful or excessively violent content....*I understand the concern of Facebook to provide the best experience to its users, I can tell that I take care to respect your advertising rules when I write my ads.*So my problem is that I created my advertisement yesterday, it was approved. It is a jewelry advertisement that will be offered to moms because of Mothers' Holidays which is coming very soon. Today my account is deactivated. knowing that i have been careful not to break the rules, the reason why Facebook has disabled my account is that my advertising uses deceptive practices, will i be able please to have more explanations concerning that, please help me to solve this problem and how I can correct my advertisement so that it conforms to your rules, I sincerely apologize if involuntarily did not respect your rules and I promise that i will be more vigilant and pay more attention to my advertisements. i also started blueprint courses so i can really understand Facebook rules .i really need my account to be ractivated so i can get back to work thank you and hope you will help me.

GetHuman-somayala did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman-somayala
Mar 4th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 207968 others
0 customers following this

Timeline

GetHuman-somayala started working on this issue
Mar 4th, 2020 9:36pm

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