I have a Business page https:**www.facebook.com*ForteTrinity* *A few weeks ago we notic...

GetHuman-tiddyber's Recover Hacked Account issue with Facebook from March 2020

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-tiddyber's own words
I have a Business page https:**www.facebook.com*ForteTrinity* *A few weeks ago we noticed that the page owner has been changed to EVPE Crystal Clear Vapours. We have no idea how this has happened. They are nothing to do with our Company. I was struggleing to get hold of anyone at Facebook so I decided to set up a new page and delete the existing one. The new one ishttps:**www.facebook.com*fortetrinityltd*?modal*admin*todo*tour. *I went to add some staff members to page roles and noticed that the page owner is listed again as EVPE Crystal Clear Vapours! I have only just created this page and have not even published it yet so I have no idea how this has happened! Please help.

GetHuman-tiddyber did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman-tiddyber
Mar 4th, 2020 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 208340 others
0 customers following this

Timeline

GetHuman-tiddyber started working on this issue
Mar 4th, 2020 11:32am

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