My name is Cheryl Thomas and l do not remember the password that l use when l created m...

GetHuman-reso's customer service issue with Facebook from February 2020

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The issue in GetHuman-reso's own words
My name is Cheryl Thomas and l do not remember the password that l use when l created my Facebook and since then l changed my cell phone number from ***-***-**** and the new number is ***-***-****. I can't change the password or cell number, can someone please help me do l can log back into my Facebook. The picture image l used is a cartoon of my own self portrait of myself. My contact info email is ******@***.com. Thanks for helping me.

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Facebook

Customer service issue
Reported by GetHuman-reso
Feb 29th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 211242 others
0 customers following this

Timeline

GetHuman-reso started working on this issue
Feb 29th, 2020 1:18am
GetHuman-reso indicated the issue is not fixed yet.
Feb 29th, 2020 10:15am
GetHuman-reso indicated the issue is not fixed yet.
Feb 29th, 2020 10:17am