The profile name is makayla Hopkins*I have the two-factor authentication setup on my Fa...

GetHuman4407828's Can't Receive Code to Reset issue with Facebook from February 2020

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The issue in GetHuman4407828's own words
The profile name is makayla Hopkins*I have the two-factor authentication setup on my Facebook to receive a login code to my old phone number that I have no access to any more I got a new phone number and have been unable to log on my Facebook and messenger for over a week now I'll contact a Facebook and contact to Facebook and contacted Facebook and I have had heard absolutely nothing Facebook Messenger is the only way I even talk to people anyways and because I've been unable to login and it has caused me **** over the last week please help me get on my Facebook I have access to my Gmail that is on the account all I need to do is change the phone number that they send it to factor authentication to to my new number please help me

GetHuman4407828 did not yet indicate what Facebook should do to make this right.

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Facebook

Can't Receive Code to Reset issue
Reported by GetHuman4407828
Feb 28th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 211381 others
0 customers following this

Timeline

GetHuman4407828 started working on this issue
Feb 28th, 2020 8:26pm
GetHuman4407828 indicated the issue is not fixed yet.
Feb 29th, 2020 4:03pm
GetHuman4407828 indicated the issue is not fixed yet.
Mar 1st, 2020 1:44am