I have a profile that continually gets hacked and reactivated even though I want to per...

GetHuman4399354's Recover Hacked Account issue with Facebook from February 2020

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Before contacting them, items GetHuman4399354 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4399354's own words
I have a profile that continually gets hacked and reactivated even though I want to permanently delete it. It was hacked again recently but now the email address that I was using to access my account no longer exists. Therefore there is no way to recover and get access to my account without access to the email address I previously used. Please help! I want to permanently delete my account so my personal info does not get stolen and my profile is not mis used.

GetHuman4399354 did not yet indicate what Facebook should do to make this right.

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Recover Hacked Account issue
Reported by GetHuman4399354
Feb 26th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 213315 others
0 customers following this


GetHuman4399354 started working on this issue
Feb 26th, 2020 4:55pm