I am consistently banned from accessing certain Facebook features, often rolling as a n...

GetHuman4375543's customer service issue with Facebook from February 2020

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The issue in GetHuman4375543's own words
I am consistently banned from accessing certain Facebook features, often rolling as a new ban comes in when the current one is about to expire. *My crimes are as juvenile as posting tongue in cheek memes. *I haven't been able to go live for at least six months due to this. *Meanwhile, I have been reporting overtly racist posts, which have come back to me as not violating community standards. *Why does Facebook allow racists to run rampant on their platform, but people who post cheeky memes are banned, despite not once posting an overtly racist post in over twelve years?*I would suggest changing the algorithm to take into account context and intention. *Twitter and Instagram do not use this useless policy of picking up key words and banning posts that use them, thus allowing racists to avoid those words but post what they like anyway. *Maybe I'd be better off shutting Facebook down and switching to one of those.

GetHuman4375543 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman4375543
Feb 19th, 2020 - 8 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 219267 others
0 customers following this


GetHuman4375543 started working on this issue
Feb 19th 1:45pm