Facebook Customer Service Issues

I deactivated my Facebook account over a year ago. Recently, when I opened a new page to connect with friends and create a business page, it got deactivated for something I apparently did wrong. They listed things I might have done wrong but didn't specify. How can I regain access and ensure I don't repeat the mistake if I'm allowed back in? My Facebook account is linked to [redacted]

I purchased garden furniture for $[redacted] on 12/23/[redacted] from VEGETABLEAND.COM. I received an order confirmation but haven't heard anything since then. I have sent around twenty emails but received no response. They debited my account and continue to advertise on Facebook, suggesting to contact via dus1666.com, which doesn't exist. They are now advertising garden furniture under a different name but using VEGETABLEAND.COM to receive payments. I'm unsure what steps to take or how to contact them. Any assistance would be greatly appreciated. Thank you. - Loretta G.

Hello, my personal Facebook account has been disabled. Initially, the issue was regarding the "Photo Yourself" feature. I uploaded a picture of my real face, but my account was still disabled. I submitted my ID card and educational documents for verification, both issued by the government of Pakistan. I believe this identification should be sufficient to reopen my account. I have been a faithful Facebook user for eight years and my account is already verified. I may have unknowingly violated Facebook's terms, resulting in the account's disablement. Here are my account details: - Phone No: [redacted] - Name: A. Shabir - Date of Birth: 11-May-[redacted] - Email: asimshabir708@[redacted]

My advertising account was unexpectedly closed after four and a half years of usage. As a psychotherapist blending therapy with pole dancing to empower women on body image matters, I'm puzzled by the sudden closure. Despite regularly adjusting ads for approval, they shut it down without explanation. Despite my inquiries and requests to speak with a supervisor, I continue to receive generic responses. The message I got stated, "Hello Marija, I reviewed your ad account and we can't reactivate it...". It's disappointing not to know the exact reason.

Hello, I am having a small issue with my Facebook account. The email associated with it is [redacted], and the name on the account is Elec tronic Jarhead. I am unable to verify my identity because when asked for an ID, I used a nickname on this account. As a result, I cannot moderate the groups I am part of and I am unable to log back in to change it to my real name. I have not been on Facebook for a while due to personal reasons, but I am trying to reconnect now and would appreciate any assistance in resolving this issue. Thank you.

Hello Facebook Support Team, I am reaching out to request the reactivation of my Facebook account. My account name is Soo Swee Ming, and my email is [redacted] Facebook disabled my account after I clicked on a link that I believed was from the PUBG Mobile Facebook Page regarding new downloadable maps. The link prompted me to log in again, which I did without suspicion. However, upon logging in, my account was immediately logged out, and I discovered it was disabled. I am certain many others may have faced a similar issue after interacting with the link from the PUBG Mobile FB Page. While I couldn't find the link on the PUBG Mobile FB Page for reference, I can confirm its origin. I kindly request for a review of my case and for the investigation of the situation. I hope to regain access to my Facebook account soon. Please feel free to reach out if you require any further information. Thank you, Soo

A bogus page pretending to be my friend's business has resurfaced on Facebook. This is not the first time this has happened, and in the past, Facebook has managed to remove them. The page now has a slightly altered name but still repeatedly mentions the actual name of my friend's business in their posts. I have submitted the trademark infringement form to Facebook several times, but they claim they cannot act because the trademark only covers the logo, not the business name. I am eager to have this misleading page removed promptly as it is impacting the business negatively.

My ex has hacked my account and changed the password. Upon logging in, a prompt requests a login code which I can't retrieve as it was sent to a phone number I no longer have access to. I attempted to verify my identity by providing my government ID and holding up a sign as instructed but encountered issues. The account contains important photos that I do not want to lose.

My name is Jessica Kenny, but everyone refers to me as Kenny, from my doctors to university tutors, friends, and family. I have used "Kenny Kenny" on my Facebook profile since [redacted] as I prefer it to Jessica. Recently, someone reported my account for using this name, claiming it's fake. Facebook is now asking for my ID, which only shows Jessica Kenny. I'm worried they will force me to change my name back to Jessica Kenny, but I prefer to be known as Kenny Kenny. I hope to resolve this and keep my account without using my full name.

Over a year ago, I noticed that my Facebook password had been changed without my knowledge. Additionally, the email linked to my account was switched to an unfamiliar address like blackhole-(A series of numbers) @ facebook-devnull.com. As a result, I cannot reset my password or revert the email back without the correct login credentials. Although I remained logged in on my phone and work computer, I've encountered multiple issues trying to regain access by reporting the incident as hacking and verifying my identity through photo ID submissions without any response. I attempted to add trusted contacts but faced challenges with receiving the necessary emails to finalize the process. Despite several unsuccessful attempts to resolve the issue, the links provided were continuously expired, and I am now logged out from all devices. This has severely impacted my work managing client accounts and advertising on Facebook, including a critical campaign for a state supreme court candidate. Urgently seeking assistance to regain access to my account.

Hello, I am concerned as I recently discovered that my Facebook account has been deactivated, which is very disappointing. We always strive to adhere to Facebook's policies and consider them before running any advertising campaigns. Upon reflection, I realize that some of the wording in our ads may have inadvertently breached the guidelines, specifically by potentially being misleading. I will ensure that we refrain from using such tactics in the future. As we plan to invest more in advertising in the first quarter of [redacted], it would be greatly appreciated if access to our business manager account could be reinstated. Thank you.

I experienced difficulty accessing my Facebook account linked to my mobile number. Despite having my phone with me, I did not receive the code required at login. Facebook limited my security code requests for safety reasons, I repeatedly attempted to receive a code to no avail. Consequently, I am unable to login to my Facebook account. Assistance would be greatly appreciated. Thank you.

I'm having issues with updating the Instagram link on my Facebook page's about me section. I have tried unlinking and relinking both accounts, logging out and back in, and basic troubleshooting steps, but the old username link persists. It leads to an invalid Instagram page instead of redirecting to the new username.

My Instagram account got disabled, which led to my Facebook account being disabled too. I genuinely don't know what I did to violate their community guidelines. I've requested a review, but aside from the email confirming my account was disabled, I haven't received any further communication. The only thing I can think of is that whenever asked about the latest terms and conditions, I would always click yes, assuming my phone would automatically update Instagram for me.

I recently posted an anti-Nazi meme on Facebook that contained a swastika, but it was meant to highlight a cautionary quote by Goebbels. Unfortunately, the algorithm misunderstood the context and immediately disabled my account. I purposely shared it externally to detach it from the original poster, thinking it would be monitored differently. It's been 5 days since this happened, and I have not received any response. This is distressing as my account from [redacted] holds precious memories of my children with nearly 5,[redacted] global friends. The situation is quite devastating.

I received an email out of the blue saying my account email was changed from my current email to my previous email, both linked to the same Facebook account. I can't access or recover the email it was changed to, nor the recovery mobile phone number to get back into my Facebook account. This account is essential for me due to personal reasons, and I cannot afford to lose it. I have my personal identification ready for verification. I've been trying to recover it for hours. Please assist me in recovering my Facebook account.

Hello, I am trying to access my account with the email [redacted], but it is requesting a security SMS to an old number I no longer have access to. I can still access the number [redacted]7 on the account, as well as the emails [redacted] and [redacted] Is there a way to verify myself and regain access to my account using this information? It is urgent as there are ad accounts associated with this profile that are still active and spending money without my authorization. Thank you!

I recently created two Facebook accounts for school use, and despite no suspicious activity, both got disabled. I tried to access them, and it asked for phone number verification. Sadly, my valid number didn't receive the code because it was "recently used" for another account created a few weeks ago. I'm unsure if the issue is having no account at all or not accessing the existing one due to this phone number mix-up. I've attempted to resolve it to no avail, and I seek clarity on what the problem is, how to fix it, and prevent it in the future. If I indeed have an account, I can be reached at the email I provided.

Hello, I am the social media manager for Rileys Sports Bars in the UK. Last year, our Aberdeen, Greenock, and London Victoria business pages were removed from Facebook due to copyright infringement from a post dating back to [redacted]. The post in question was uploaded by a former employee who is no longer with the company. Restoring these business pages is crucial for our success, and we assure you that such an issue will not occur again. We previously submitted appeals but did not receive any response. We would greatly appreciate any assistance or guidance on how to proceed. Best regards, D.F. Email: [redacted]

I have been unable to access my Facebook account for two days. It is prompting me for a login access code, which I never activated. Unfortunately, I am unable to retrieve the access codes because the email and phone number linked to my Facebook account are outdated. I usually stay logged in, but I was unexpectedly logged out and now cannot regain access. I attempted to create a new account, but I am locked out of that one as well. I simply want to regain access to my original account and delete the new one. Facebook's handling of the situation has left me frustrated and upset.