Hacker hacked my Facebook account & PUBG account and disabled my Facebook account on...

GetHuman4342944's Recover Hacked Account issue with Facebook from February 2020

Help with my Facebook issue
First: share to improve GetHuman4342944's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4342944 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4342944's own words
Hacker hacked my Facebook account & PUBG account and disabled my Facebook account on **-Jan-****.*The very next day some one open my PUBG account and change my name of PUBG account. I only have Facebook account link to PUBG account, not link other account.*I am using this account about * years, used in every games & place include PUBG & Call of Duty.*I have provided everthing to Facebook Customer Service but they are not helping me. And not recover my Facebook account and Hacker daily used my PUBG account.*The only way to get my accounts is only by recovering my Facebook account.*If don't resolve i will complain to Cyb er Crime.*I am so worried and your services are so dull and the cheap services.*Please help me, contact me by email phone, video call etc, whatever u like.*You know about value of this account to me. Please do something..................*what should i do.......**My name is Ali Haider, My FB username "dastan**" , pasword "dastan", Mobile "************".**My email: "*****@***.com" and Mobile* ************ and ************.**If u need any info feel free to contact me.My ID Card or University Card.

GetHuman4342944 did not yet indicate what Facebook should do to make this right.

How GetHuman4342944 fixed the problem

We are waiting for GetHuman4342944 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman4342944
Feb 9th, 2020 - 9 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 228025 others
0 customers following this

Timeline

GetHuman4342944 started working on this issue
Feb 9th 7:51am

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies