Facebook Customer Service Issues

I recently created a Facebook account and connected it to Messenger a few days ago. I haven't posted much yet. However, when I woke up today, I was asked to submit a photo of myself for verification, and now I can't access my account until the review is done. I rely on Messenger for important upcoming events and need access to my Facebook account. Dealing with this issue less than three days after creating the account is very frustrating.

I am unable to access my Facebook account because I no longer have access to the email linked to it. I am currently able to log in via texted links but not through the app. I would like to verify my identity by sending a copy of my driver's license or passport to reset my password temporarily. This issue is affecting my ability to log in to other applications that depend on Facebook authentication. The account is associated with the email address [redacted]

I recently changed my mobile phone number. Unfortunately, I'm having trouble verifying my identity with the new number for my old one. I'm based in Mexico. The old number was [redacted], and the new one is [redacted]. Whenever I enter the new number, I keep getting a message saying, "Someone is using it" in red text. This new number is linked to my Facebook account on my mobile, but I'm trying to log in on my laptop. I'd appreciate it if you could email me with any assistance.

I have been trying to contact you at GETHUMAN.COM since February 4th, [redacted]. I am requesting the deletion of all Facebook accounts associated with my name. My name is Kimberly Lathrop. Please remove the accounts Kimberly Potrament Lathrop and Kim Lathrop, which I created personally. These accounts are sending strange messages to my loved ones. Additionally, please eliminate any other accounts created using my name or phone number. As a person with a disability, I only see my adult children Bruce and Leah, my elderly parents, and my sister Melissa once a year due to financial constraints. They reside in Minnesota, and I am in Portland, Oregon. Facebook and Messenger are crucial for us to stay in touch, especially now that my daughter is pregnant with my first grandchild. Unfortunately, my disabled Facebook account has severed our communication, affecting our ability to share pregnancy milestones. Moreover, my business page, Grace from the Inside Out, linked to my compromised Facebook account, leading to loss of clients and revenue. It is imperative for me to create a new Facebook account promptly to reconnect with my family and business associates. Thank you for your assistance. Sincerely, Kimberly Lathrop.

Hello, as the owner of Kikaboni in Hyderabad, India, I am addressing an issue regarding a customer named Nandini Radha who is spreading false and irrelevant information about our company on her Facebook page. She has posted misleading content concerning the purchase of two milk packets, causing unnecessary trouble. We kindly request assistance in removing the post from her wall to prevent further misinformation from spreading among customers. Thank you for your help in resolving this matter.

I attempted to log into my Facebook account, but it shows a message stating that I am temporarily unable to use Facebook while they review my account due to a security concern. I am unsure about the nature of this security breach and how to regain access to my account. I recently created a new account, which was functioning well for the past week until this unexpected issue arose tonight. I am aware that my previous account was hacked as informed by a friend. I am feeling frustrated with the ongoing issues with Facebook. I would appreciate any assistance.

While sharing a poster in several groups, my Facebook account was unexpectedly locked, prompting me to confirm my identity by submitting a photo of myself. Since then, a message stating, "We're currently reviewing your submission. You can't use Facebook at the moment," has been displayed on the screen since yesterday. This account is solely used for my artistic career, encompassing acting, novel writing, and scriptwriting. The groups I engage with are closely related to my artistic endeavors, and my Facebook connections consist of fellow artists from Kenya. The inability to access my Facebook account hinders my ability to promote my work on various social media platforms, impacting my progress in my artistic pursuits. To prove my identity, I have already provided Facebook with a copy of my Kenyan National ID. I request prompt assistance in resolving this issue to facilitate the continuation of my artistic activities.

Hello, I'm Jessica and I manage the Instagram account @beautecastle. Unfortunately, my account was recently disabled for unknown reasons. As I understand you work at Instagram, I kindly ask for your assistance in restoring my business account. It is crucial for the success of my business, and despite my efforts, I have been unsuccessful in regaining access after several days. My followers are inquiring about my absence, and it's concerning. Your help in connecting me with the appropriate individuals would be greatly appreciated. Thank you for your time and support.

Hello, I am the sole user of this Facebook account dedicated to my artistic pursuits in acting, writing novels, and scriptwriting. The groups I engage with are directly related to my career, and my network consists of fellow artists in Kenya and internationally. Losing access to my account hinders my ability to showcase my work across various social media platforms crucial for my progress in the arts. I provided Facebook with a copy of my Kenyan National ID to confirm sole ownership, but have only received a message stating, "You can't use Facebook at the moment. We're currently reviewing your submission...." I urge prompt resolution as this situation impacts my artistic endeavors significantly.

Hello, could you please assist me? Yesterday, I unexpectedly got logged out of my Facebook account and now it seems to have disappeared. When my friends search for it, they cannot find it. I don't remember my password or email password. I tried using the trusted contacts feature, where three friends provided me with three codes. I gave them my new email address and password, and they confirmed that I had successfully verified my identity. They mentioned that I'd receive an email within half an hour, but I never received it. I'm worried because I've had this page for seven years, and all my baby's photos and videos are now missing, along with my memories. Your help would be greatly appreciated.

Hello, my name is Umair Dalvi. On February 4th, [redacted], my account was disabled for allegedly violating Facebook's rules. However, I assure you that I did not violate any rules. What happened was on February 3rd, [redacted], I was attempting to get a free skin in PUBG Mobile by clicking on something. The next day, when I tried to log in, I couldn't access my PUBG account. I then noticed that my profile had been changed. Immediately after, when I checked Facebook, I discovered that my account had been disabled. I want to clarify that I do not post any videos or photos. I kindly request for my Facebook account to be enabled as my Instagram and PUBG accounts are connected to it, and I am currently unable to access them. Please, I plead with you to reinstate my Facebook account.

Hello, My name is Umair Dalvi. On February 4, [redacted], my account got disabled for allegedly violating Facebook rules. However, I want to make it clear that I did not violate any rules. What actually happened was on February 3, [redacted], I attempted to get a free skin in PUBG Mobile by clicking on something, but the next day I couldn't log in to my PUBG account. When I checked, my profile had been changed. I then quickly checked Facebook and found out that my account was disabled. I want to emphasize that I don't post videos or photos. I kindly request for my Facebook account to be re-enabled because my Instagram and PUBG accounts are connected to it, and I currently have no access to them. Please, I beg you, enable my Facebook account. Thank you.

I set up my Facebook account approximately five days ago under the name Gábor Scherer. Surprisingly, I haven't shared any content yet, but I have been banned. There was no notification about the ban's duration. The Facebook helpdesk hasn't been helpful concerning this matter. I have sent polite emails to the following addresses: [redacted], [redacted], [redacted], [redacted], [redacted] Sadly, each response stated that my email has been banned.

I recently accepted a friend request from someone I was already connected with on Facebook. They mentioned receiving a large sum of money from social grants and suggested I contact a person named David Binks at Royal Dutch Shell for more information. I shared my details with them and was assured a check would be delivered via FedEx the next day. Shortly after, my Facebook accounts became inaccessible. I tried reaching out through another account and was told my access would be restored after receiving the check, but that account was also locked. I am concerned about this situation. My contact details are +27 74 [redacted] and email [redacted]. Any assistance would be greatly appreciated.

A few weeks ago, my Facebook account was suspended unexpectedly. They requested a government ID to verify my identity. I sent a photo of my driver's license, which displays my usual name on Facebook. Within 60-90 minutes, my entire account was disabled, and they mentioned the option to appeal by submitting more ID. Consequently, I provided another image of my driver's license, a snapshot of my passport, and a bank statement illustrating my full name and matching address to the license. Following this, a message indicated that I would receive an email once they reviewed the information. However, it's been six weeks, and I have yet to receive any communication from them. The issue is significant because I have more than a decade's worth of personal photos on the account, and I unfortunately didn't back them up elsewhere. Additionally, functioning without a Facebook account has proven to be increasingly challenging for staying in touch and managing various activities.

My Facebook account has faced recurring restrictions and spam labeling lately. Despite being a member for 11 years, I suddenly encountered limitations on posting, joining groups, and sharing links. Following an initial sign-in issue requiring a photo upload, I was able to engage in group posting only to be promptly blocked again. This time, just replying to a pregnancy group comment triggered another block. Now I find myself locked out once more, needing to submit a photo of my face to verify my account. These restrictions are impacting my business as I struggle to post or respond to messages on my business pages. Can someone shed light on why this cycle of restrictions is happening?

I believe my account has been hacked. The password was changed, and I no longer have access to the recovery number or email I previously used. Facebook sent me a unique code for identity confirmation, instructing me to visit facebook.com/I'd, but this just leads me in a loop with no resolution. I don't have contact with my trusted friends for recovery. Any assistance on how to use the identity code would be highly appreciated. I have created a new email account for this matter and have a TextNow number, but I'm unable to receive the code texts on it. I'm feeling quite lost on how to proceed.

Hello, I am reaching out regarding the disabling of my Facebook account by your team. I am unsure of the specific policy violation that led to this action. I have been using Facebook for many years to run sponsored ads, maintain my business groups, and stay connected with friends and family. If I have unknowingly violated any policies, I sincerely apologize and I am willing to provide any necessary information or documents to rectify the situation and have my account reinstated. Thank you in advance.

I recently joined Facebook and shortly after, I was prompted to post a photo of myself to prove my identity. Despite being a new user without any prior accounts, I complied. However, my account was disabled soon after. To reinstate it, I was asked to provide identification documents. This request seemed overly invasive for a social media platform. I would appreciate any assistance in resolving this as it's concerning how much personal information is being requested merely to access the site. Thank you.

I recently updated my phone number to [redacted] due to a new phone plan, replacing [redacted]. I've been facing challenges accessing my Facebook account as it requires a code sent to my previous number. Despite numerous emails to Facebook and submitting my ID multiple times, I haven't received any responses. I urgently need assistance to regain access to my account, where valuable memories of my late mother are stored. Thank you for your help in advance.