Facebook Customer Service Issues

Hello, I recently had my Facebook account disabled. I always use my real name and have verified it with my authentic ID. I am only seventeen and have submitted my college card as identification. I believe my account was disabled due to an error on my part. I kindly ask for your help in reactivating my account promptly. Thank you for your attention to my request.

As the president of Best Beers Inc., I am seeking assistance in regaining administrative access to our company's Facebook page. A former employee created the page without our authorization, and we currently only have access to our Instagram account. We are requesting guidance on how to gain admin privileges for our Facebook page. Thank you for your assistance. Our social media handles are Best Beers on Instagram and Facebook (@bestbeersinc). - J. M.

Hello, I am reaching out regarding my Instagram account. Recently, my account was hacked and subsequently deleted. Despite multiple attempts to contact Instagram support, I have not received any response. Unfortunately, I've been informed that my account was permanently deleted, which has been distressing as it contained messages from a significant person in my life. Those messages held sentimental value as they were a connection to someone I can no longer interact with. Retrieving my account is important not for the followers or likes, but for the memories it holds. I implore you to assist me in recovering my account, as those messages were extremely meaningful to me. Thank you for your attention to this matter. Username: tjasazajec Email used for the account: [redacted] Country: Slovenia Full Name: Tjaša Zajec Additionally, my Instagram was linked to my Facebook account. Any help or guidance would be greatly appreciated. Thank you, Tjaša

Hello, I accidentally logged into my friend's phone, and he made some changes to my account. When I tried to log back in, I uploaded a clear photo of my face, but my account remains inaccessible. The message states, "You can't use Facebook at the moment." This account is crucial to me as it contains important business documents. I kindly request assistance in resolving this matter as soon as possible. I highly value the Facebook community.

I recently tried to access my Facebook app and found myself logged out. After entering my password, I realized my account had been hacked. Unfortunately, I am unable to access the email linked to my account because I used a fake email address when originally creating my account. I also no longer have the option of receiving a code sent to my phone number. I completed the I.D verification process, received an email confirming everything was fine, but I still do not have access to my Facebook account.

**Important Security Notice:** A cautionary message was brought to my attention through this platform regarding a potential hacking threat. Kindly share this message with all your contacts to warn them not to accept a friend request from Andrea Wilson on Facebook. It has been reported that she is a hacker targeting accounts linked to this social media platform. To prevent any security breaches, please ensure your friends are informed about this situation. Thank you for sharing this message as a preventive measure against potential security risks. Remember to forward this alert to your contacts accordingly using the designated option on the messaging platform. Stay vigilant and keep your account secure.

After reactivating my business account, I encountered an issue where I was prompted to link it to a personal page. Despite not being aware of having a personal page, I went ahead and created one. However, I now cannot locate my business page on Facebook or find a way to link them. I attempted to recover my account by adding two new emails, but the business account remains missing. Any assistance in retrieving the business page would be greatly appreciated.

I am currently the admin of a business page and I am encountering an issue while attempting to add the page to Facebook's business manager. The system is indicating that the page is already owned and that a request has been dispatched to the owner, yet the email recipient remains unknown. Consequently, we are unable to claim ownership of the page, leading to complications such as the inability to share Instagram posts on Facebook. What steps can we take to regain control of the page and successfully link it to our business manager account?

Hello, I recently discovered gethuman.com after hearing about it on the Reply All podcast. It's such a fantastic resource! I need some assistance with an issue I'm facing, so let me explain it clearly. I manage the page for an academic observatory in Quebec, Canada, focused on family issues called Observatoire des réalités familiales du Québec. As we operate in a French-speaking province, our content is in French. Our aim is to make scientific study results accessible to a broad audience by summarizing them in a language that is easily understood by those interested in the topic. To increase our visibility, we occasionally invest a small amount in Facebook ads. Recently, we spent $4 on a 48-hour Facebook promotion targeting our page followers and their friends. Due to the nature of our work on social issues, Facebook required additional information from me, including ID pictures and personal details. This is, understandably, part of their efforts to combat fake news. I fully support this as our observatory's mission is to counter misinformation by sharing credible findings from scientific studies. However, here lies my problem. We attempted to boost a post addressing the issue of domestic violence among same-sex couples for $4, but Facebook rejected it, citing that the topic is Canadian and must be addressed by a Canadian entity. This is perplexing as we are indeed based in Canada, with all our information clearly indicating our location in Montreal. I'm puzzled as to why this particular topic is being flagged, especially with so much misleading content slipping through on Facebook daily. I have requested a review of their decision but have yet to receive a response. Unfortunately, there is no hotline for such matters... or is there? I turn to you for guidance and assistance in resolving this issue promptly. Apologies if my frustration led to any offensive language in my message. Thank you.

Hello team, I wanted to inform you that my Instagram account was disabled on 20th January [redacted] due to alleged violence by someone other than me. This action was not taken by myself, but by an unknown individual who compromised my account. Despite not receiving any warnings, my account was disabled by Instagram. The reason behind this seems to be a video circulating on social media, causing many users to lose their accounts. Unfortunately, I was one of those affected. My account contains valuable data and important memories spanning five years, including contacts with VIPs obtained through hard work. I am hopeful to regain access to my account to retrieve my data. I have been reaching out via email daily but have not received a response from the team yet. I kindly request the Instagram authorities to review my account for any past violence-related activity and consider reinstating it. Thank you for your attention to this matter.

Hello, I am reaching out regarding my Facebook page, Mr Giveaways. My legitimate company, Mr Giveaways Ltd, has been running sponsored ads on Facebook successfully. However, two weeks ago, our website URL mysteriously disappeared from our page. Despite numerous attempts to add it back, we received an error message stating it doesn't meet community standards. This situation is seriously impacting our business as all paid ads with our website links have been removed. Additionally, we are unable to share our page, post our website URL, or even share our posts due to Facebook categorizing it as spam or abusive content. This issue is unique to us as similar giveaway companies like Elite Competitions and Dream Car Giveaways have not faced such problems. I have made several attempts to contact Facebook for assistance, but to no avail. Even after our page review showed no restrictions, the issues persist. We are contemplating legal action against Facebook for the losses and damages we have suffered. Thank you.

I would like to merge two of my Facebook pages. I have adjusted the names to be very similar because the system wouldn't allow me to merge them due to the differences in the names. I changed the name of the second page to match the first page's name, with a "2" at the end. However, when I attempted to merge them again, I received an error stating "These Pages can't be merged because there is already a pending request to merge." Pages: 1. www.facebook.com/alexosullivanathaystravel 2. www.facebook.com/alexosullivanathaystravel2

I attempted to update my password on the mobile app while signed in, but I couldn't remember the current one. When using the "forgot my password" tool, it only offers to reset it via email, which I can no longer access. Nevertheless, my mobile number is verified and visible in my privacy settings. I would like to reset my password via SMS, as I usually do, and remove or update the outdated email address, as I am unable to access it. I also tried to verify my identity through the Facebook page, but it seems this option is solely for disabled accounts.

I recently attempted to reset my password through the mobile app as I was signed in, but I forgot my current password. When I tried to use the "forget my password" tool, it prompted me to reset via email, which I no longer have access to. However, my verified mobile number is displayed in my privacy settings. I would like to reset my password via SMS as usual and eliminate the email option permanently, or change it as I cannot access it. I also attempted to submit my identification through the Facebook page, but it appears this option is only for disabled accounts.

Hello, I am seeking assistance as my marketing job and professional profile depend on it. My original account has been hacked, and I am unable to retrieve the password or access it as the associated email was opened from a phone I no longer have access to. Due to this issue, I now have four different Facebook accounts. I genuinely need IT help to consolidate and regain access to my original Facebook and link my original Instagram account to it. I appreciate any help in resolving this matter. Thank you.

Hello, I wanted to share my experience regarding a recent purchase I made on Facebook. I ordered two Oroton wallets from a seller offering an 80% Christmas discount. Despite paying $[redacted] for shipping, I never received the wallets. Instead, I received a low-quality scarf. After returning the package at my own expense, I found out the sender's address is from China. Sadly, this is not the first time I encountered such a scam, as I was previously deceived in a similar incident involving a designer handbag. This kind of fraudulent activity should not be permitted on Facebook, and I urge the platform to take action against such sellers. Thank you.

I am extremely disappointed with the service provided by Facebook. I recently paid for a promotion using my credit card to advertise my business on Instagram, and shortly after, my account was blocked for reasons that seem suspicious to me, even though I have not engaged in any suspicious activity. This has been a recurring issue every time I attempt to create a new Facebook page for my business. I am frustrated and need assistance in getting a refund for the promotional payment. Instagram is a crucial platform for my business, and this is affecting my marketing strategies. I request prompt solutions to resolve this issue.

I am facing an issue with accessing my Facebook account after someone reported it claiming to be me. Due to not updating my phone number, I am unable to receive the necessary code to log back in. The imposter has been using my photos without permission, has blocked me from contacting them, and despite reports from my friends and family, their account remains active. I can be reached at [redacted] or via email at [redacted], the email associated with my account. I kindly request assistance in recovering my Facebook account, which holds memories dating back to [redacted]. Thank you for your help in this matter. Sincerely, Theo Piniau

I am unable to access my account due to an issue with my trusted contact information. I mistakenly broke my phone at the end of a billing cycle, resulting in the inability to use my password. I tried to reactivate the broken phone to retrieve a code but then forgot the password to access it. As a result, I am now locked out of many accounts. My new phone number is [redacted] and new email is [redacted] My current account name is Galen Serbus, replacing the old email [redacted]

Hello, my name is William Theodore Walsh, and I was born in British Columbia on February 3, [redacted]. I am a roofer and a longtime Facebook user. Recently, I lost access to my original account due to losing my phone with two-factor authentication enabled. Since then, someone impersonating me, Leroy Forman, has taken over my group and made malicious changes. I currently use the account Will Theo Walsh III. I need help to regain access to my group "the best damn roofers news feed" and stop Leroy Forman from harassing me and misusing my identity. I have evidence to prove my identity as William Theodore Walsh and would like assistance in resolving this issue.