Hi, First my session was expired I log in again and it asked me for self-identity and a...

GetHuman4327913's Recover Disabled Account issue with Facebook from February 2020

Help with my Facebook issue
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Before contacting them, items GetHuman4327913 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4327913's own words
Hi, First my session was expired I log in again and it asked me for self-identity and asking for a picture I send them my fresh selfie after ** hours I received a notification on login that my account has been disabled. I have forwarded this email to FB also...Sir your system mistakenly disabled my personal account *,* days before. I'm using this account since ****. I already have submitted many forms for confirming my identity on Facebook but unfortunately, I didn't get any response from your team. * days before Facebook asked one document from "Group *ids" and * documents from "Group * Ids", where I attached your required documents but I didn't get any update after *** hours. I have all the documents that will confirm my identity. Kindly tell me when my documents will be reviewed and my account will be reopened? I have many businesses on Facebook, This is a very important account for me, my all family members, friends, class fellows, and colleagues are added. I'm managing many pages and groups through this personal account. Kindly confirm my identity as soon as possible. I'm still waiting for your response. I have sent them again my documents. I send ID Card from Group * identity and from Group * I'm attached my DMC (University Official Transcript) and Bank Statement.

GetHuman4327913 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Disabled Account issue
Reported by GetHuman4327913
Feb 4th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 230695 others
0 customers following this

Timeline

GetHuman4327913 started working on this issue
Feb 4th, 2020 8:06pm
GetHuman4327913 indicated the issue is not fixed yet.
Feb 5th, 2020 6:50am