I was blocked from my old account on Facebook. I complied with their requirements and...

GetHuman4325558's customer service issue with Facebook from February 2020

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The issue in GetHuman4325558's own words
I was blocked from my old account on Facebook. I complied with their requirements and nothing has been corrected. The only reason that account is important to me is because I have pictures of my late husband that I would like to have. It tells me, Unfortunately you will not be able to access your account until we reviewing these additional documents, * years later, and still nothing! What else do I need to do? Can you help me?**Email: *****@***.com**Thank you,*Kathy

GetHuman4325558 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman4325558
Feb 4th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 231121 others
0 customers following this

Timeline

GetHuman4325558 started working on this issue
Feb 4th, 2020 6:41am
GetHuman4325558 indicated the issue is not fixed yet.
Feb 7th, 2020 7:06am

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