Facebook Customer Service Issues

I encountered an issue when trying to log into my account recently. An email I found mentioned trouble logging in and providing a six-digit code to help me get back in. However, upon inspecting the email, I noticed that the top displayed a different email address starting with 'e' and ending in 'z,' with the rest obscured. This email is unfamiliar to me, and I received no confirmation about changing my email. I do not have any friends on the app as I use the account solely for a game, and there is no associated phone number. My login credentials remained unchanged throughout my usage. Anyone with assistance, please respond promptly. Thank you.

Hello everyone on Facebook. I’m reaching out for guidance regarding an issue with my Facebook account. I’m facing difficulty logging in to my account, [redacted], due to a restriction imposed by Facebook. When I attempt to log in, I receive an error message advising me to slow down to prevent account restrictions. The phone number linked to my account, +[redacted]06, is no longer in use, but I now have an active number, +[redacted]38. Would it be possible to send the verification code to this new number so I can regain access to my account? I am willing to provide additional identification documents for verification purposes. Thank you for your help.

To the Facebook Security Team, I have changed my Facebook password successfully. However, I am unable to receive the 6-digit 2FA verification code on my mobile phone. I have registered my email addresses "[redacted]" and "[redacted]" along with my "ROBI" mobile number +[redacted][redacted] on my Facebook profile. When attempting to log in, the system prompts me for "Two-factor authentication required" which I have not received on my mobile phone. This has prevented me from accessing my account. Being able to login is crucial for me, so I kindly request your assistance in verifying my documents and providing the permission code to my email address. Please help me regain access to my account. Sincerely, Anis U.A. Sharif

Hello, my name is Sumanth Kanuri. Recently, my Instagram account was disabled due to a video that was shared without my knowledge. A friend used my phone to share the video, leading to the deactivation of my account. When I tried to log in, it said no username found, indicating my account had been disabled. This is concerning as my account was essential for keeping in touch with friends, family, and college matters. I also had childhood photos posted there. I urgently need help to reactivate my Instagram account. Thank you. Username: sumanth_kanuri Phone number: [redacted] Email: [redacted]

Our Facebook group was unexpectedly deleted on January 8th. After successfully appealing, we were reinstated on January 10th. We then took additional measures to moderate the group more strictly to uphold our community guidelines. Unfortunately, our group was deleted again today without any prior notification or the option to appeal its removal. We strive to protect our members from scams and unethical breeding practices, and our group, American Bully Breed United (ABBU Pilipinas), has been a supportive community for many individuals. We are disheartened by the sudden disappearance of our group, especially after working diligently to comply with Facebook's standards. Your assistance in resolving this matter would be greatly appreciated.

I encountered a problem with a catfish page and shared the post on my friend's page to warn them about the scam. However, this led to Facebook disabling my account on suspicion of inappropriate activity. Despite answering the required security questions correctly multiple times, I have been unsuccessful in recovering my account. The additional step of identifying friends' faces has been challenging as some images were unclear, and one I couldn't recognize. It's crucial for me to regain access to my account promptly to stay connected with my family abroad. Your assistance in resolving this matter would be greatly appreciated. Thank you.

Hello, this is Rolando Zamora reaching out. I wanted to address an issue I've been facing with my Facebook account. It got hacked on December 21, [redacted]. Despite reporting the situation, I haven't been able to recover my account due to lack of access to the registered email. Recently, I discovered charges on my Visa card bill from Facebook totaling $[redacted] on December 30, [redacted] - $75, $75, $75, $75, and $[redacted]. This raises concerns as I didn't authorize these payments, especially considering my account was compromised. I believe an investigation into this fraud is necessary as I couldn't have made these purchases without access to my account. Facebook should prioritize the security of personal information, and I feel let down by the breach that led to this issue. Please reach me at [redacted] for further communication.

Facebook Messenger disabled my Messenger Payments due to alleged business transactions. Despite clarifying multiple times that I use it for sending money to family and reimbursing friends for non-profit group pick ups from Disney Parks, they permanently disabled my payment feature. Although I occasionally boost posts for my business page, I never send or receive money for business purposes. This issue has been ongoing for two years, and their recent message stated the payments are disabled permanently. I have attempted to seek assistance to no avail, receiving only automated responses. Please assist. Thank you. - M.O. (Note: Email address provided is not associated with my Facebook account.)

I recently experienced some issues trying to access my Facebook account due to a security check. I confirmed my account via email as requested but was then prompted to provide a code sent to my old phone number, which I no longer have access to. The email associated with my account is [redacted], and my Facebook account name is Chumek Wals. The phone number on the account that I can no longer access is +[redacted]9, and my current mobile number is +[redacted]49. My ID card is under the name Ogbuka Chumek Wals.

I have a cognitive disability and live in the USA at my daughter's house while she lives in Australia. I use her computer where I sign in using my own name, which works well since she oversees my care and holds enduring power of attorney for me. However, periodically Facebook locks me out and prompts me to open a new account with a new name and password, causing distress due to my memory loss. I usually reach out to my daughter via email as my free phone service only allows calls within the USA. While she can't assist remotely, she has helped me in the past while visiting. I prefer speaking with a live person; could someone provide a phone number for assistance? My number is [redacted].

I experienced issues with Facebook running slowly, so I decided to try using Google Chrome for Facebook to see if it would help. However, this change seemed to trigger a security alert from Facebook, requesting that I confirm my identity by sending my ID. I complied twice, provided feedback twice, and changed my password. When attempting to contact Facebook through email due to not being able to access any links to speak with them directly, I mistakenly clicked that I did not change my password, fearing it would lead me to a contact option. Instead, it just informed Facebook that I did not initiate the password change, potentially complicating the situation. After being locked out of my account without any response from Facebook, I finally discovered a link to report the issue to Facebook. The notification stated that I would receive a response shortly, but it has been 5-6 hours with no reply. As someone who is disabled and lacks access to a phone or transportation, I rely on Facebook to contact my sons who are my only two "friends" on the platform. I am in need of assistance.

I was very upset with the behavior of one of the linear algebra professors at the Computer Science course at the University of Minho in Braga, Portugal. The way the person dealt with doubts and suggestions was aggressive and discriminatory, leading to my expulsion from the classroom while others laughed and stared. As if that wasn't enough, some classmates have been looking at me in a discriminatory (even racist) way regarding discussions that some students had on the MIEI WhatsApp group. Furthermore, I feel like I have people against me from all sides, including within my family. Respect for others' reputation and freedom of reputation seem to be lacking nowadays. I want to file an official complaint on Gethuman regarding this matter.

Hello, I am unable to access my Facebook account under the name Jonty Tasker. My email address is [redacted] and my secondary phone number is +27 (0) [redacted]07. When attempting to log in, I reach a security checkpoint where the only option provided to regain access is by sending a login SMS code to my deactivated primary phone number +27 (0) [redacted]50, which I cannot receive messages on. This situation is urgent as I am a paying Facebook business customer and need access to manage my business page. I would appreciate it if someone could assist me promptly. Thank you.

I have had my Facebook account hacked, and now I am unable to access my email or reach my trusted contacts. This is the second time this has occurred since [redacted]. Previously, it happened during the Facebook breach in [redacted]. I need assistance to regain access to my account and recover my contacts and deleted content. The email used for my Facebook login is [redacted] The last password I remember using was 549763AyRtGd#@ around January 9th. My boyfriend also had access to the account with me, but my page disappeared and reappeared. The phone numbers associated with the account could be [redacted], [redacted], or [redacted]. My trusted contacts are Jeffery (Jeff) Farmer, my daughter Aspen Lopez, an old co-worker Will Smith, and a friend Julia Strong. I have been unable to find help elsewhere, so I hope you can assist me. Thank you, and please respond soon as I am feeling very frustrated.

My name is Amber Lopez, and my Facebook account has been hacked for the second time since November [redacted]. They have deleted all my contacts and pictures this time and changed my password. I need help to regain access to my account. My old email was [redacted], and the last password I remember using was 549763AyRtGd#@ around January 9th. I tried to use trusted contacts but couldn't as they erased them. I managed to reach one person for the code Facebook sent. Please assist me in recovering my account, contacts, and pictures. I have vital information on there that I can't replace. You can contact me at [redacted] anytime. I urge you to help me regain access as soon as possible. Thank you.

My account has been disabled without any reason or warning. I have been using this account for about 8 years, playing various games including PUBG and COD. I have not logged into my game accounts as well. I have never shared any inappropriate content or supported any illegal activities. I have always reported such content instead. Please review my account activity and inform me if there were any violations, so I can avoid them in the future. Disabling my account without warning is distressing, and I rely on it. I kindly request your help in resolving this issue. You can contact me through email, phone, or video call. My name is Ali Haider, with the FB username "dastan01" and password "dastan". I can be reached at [redacted]04 (Mobile) although I am not actively using this number. My email is "[redacted]", and I can also be contacted at [redacted]14 and [redacted]24. I am willing to provide any additional information if needed. Thank you.

I recently upgraded from an iPhone 6+ to an iPhone Xs at an AT&T Store. When trying to verify my identity for the FB app, the verification code is being sent to my old phone instead of the new one. Can I receive the verification code via email or update my information to ensure it goes to my new phone? My phone number remains the same: [redacted]. I'd like to have the old iPhone 6+ removed from the system. Here are my details: Name: Patrick W. Decker Email: [redacted] New iPhone Xs SN: G0NZJDY3KPFP Thank you, Patrick Decker

Hello, my name is Hemanth Reddy. I forgot my account password and reset it. However, when directed to confirm my identity, despite submitting my proof, they asked for an email for communication. Facebook sent me a link and password code, but neither worked. I repeated the process three times, but the link was always invalid. When I entered the password, it said it was incorrect and prompted me to change it. I urgently need to delete the account. Can someone assist me in accessing it? Thank you.

Hello Facebook team, I believe there has been a mistake in your security system that led to the removal of my Facebook account without any valid reason or issue. Upon trying to log in, I received a notification stating that my account has been disabled. I have only uploaded my own clear picture and have not used anyone else's identity. This account holds sentimental value to me and I am quite attached to it. Please consider this information and kindly assist in reopening my account promptly. Thank you for your assistance.

My Instagram account, with the username Spoiled_gaki and the name Dadakkoshirts | Japanese Clothes, was deactivated by mistake. I need help to resolve this issue and reactivate my account. I have appealed through the Instagram app and provided my picture. However, I am unable to provide official documents such as a local business license, tax filings, certificates, utility bills, etc., as I am an independent artist on Teespring.com, and my business does not require official registration in my country. I am not a taxpayer according to Georgian legislation. I can only provide screenshots of my Teespring account, user dashboard, and sales history, which should be sufficient to prove ownership. Unfortunately, Instagram has requested documents I cannot provide, and my appeal is not progressing. Your assistance in resolving this matter would be greatly appreciated. Thank you.