Facebook Customer Service Issues

I received a 30% discount for sharing a photo on Facebook that was deemed inappropriate by your standards. The photo did not show nipples but depicted a female breast. I am confused as to why other users are allowed to post images with full nudity while I was reprimanded. It was suggested that my actions were considered offensive in some foreign countries, and I wish I had been informed to avoid posting such content. Additionally, on 1/18/[redacted], I was accused of sharing a photo on 78.media.tumblr.com that was not mine; I only reported it for containing explicit nudity. I have noticed that my 30% discount has been increased, and I am unsure why I have been penalized for close to 30 days when my initial offense was on 1/17/[redacted]. Can this issue be reviewed and addressed promptly? - Ralph G. L.

I don't have a Facebook page but recently received alarming emails indicating my "account" is set for deletion. This situation has made me concerned that someone may have falsely created an account using my name, potentially causing harm to an innocent individual. This kind of action is legally known as "defamation of character," and if not confirmed as spam in writing, I will have to seek legal advice to protect my reputation. The lack of a customer service phone line makes it difficult to address this issue directly. The suspicious emails I received about deleting my non-existent Facebook account came from unfamiliar addresses: [redacted] and [redacted]

Hello, I am writing to express my concerns regarding a recent 3-day ban I received on Facebook for posting a picture on my page. The ban was applied immediately after posting the picture, which I sourced from another Facebook page via a Google search. I have screenshots as proof. I feel that the ban was unjustified and would like it to be reversed. I have attempted to submit reviews, but they have all come back as inappropriate without any resolution. Additionally, when I tried to provide feedback, the service was unavailable. I rely on Facebook for communication as a disabled, homebound individual, and a 3-day ban feels like a severe punishment. I seek an apology, assurance of no future interference, and removal of any strikes on my account due to this misunderstanding. Thank you for your assistance. -Nickie

Hello, my name is Kathy Kennedy. I recently made a purchase from Spirit Wigs, a subsidiary of Galloping Snake Wig.com. Unfortunately, the wig I received did not match what was advertised, and it doesn't fit properly. I've been trying to return it following their return policy by sending pictures and a description of the issues, but I haven't received any guidance on where to send it back for a refund. The lack of response is very frustrating, and I feel like the company is not reliable. I would like to report this. Can you offer any advice on how to resolve this situation? My email is [redacted] Thank you for any help you can provide.

My account was accessed by someone in Florida, even though I live in Oregon and recently moved to Washington. A video was sent to my contacts through messenger, and I alerted everyone of the hack. Following that, I proceeded to change passwords, email address, and do various verifications. I was in the process of enhancing security, waiting for a final code by mail, but due to Thanksgiving, the delivery was delayed. By the time I received the code, my account was disabled. I attempted to download my information but encountered issues on multiple devices. I urgently require access to conversations, photos, and other data for an upcoming trial against a child predator. I need assistance to regain access to my account or retrieve the crucial information to support my testimony. This situation is time-sensitive, and I must act quickly to prevent further harm. Please advise on the steps to regain access or provide the necessary help. Thank you.

For the past decade, my Facebook profile page seems to have disappeared without recognition. Following errors last Wednesday while trying to link to Instagram, I may have caused this issue. When prompted to prove ownership by providing a phone number for a password, the old number is no longer in use. I requested the password be sent to my email at [redacted], yet the password received was deemed spam. Concerned my account has been deleted, I seek assistance in recovering it. My account email is [redacted] The page, settings, and content were in Hebrew under the name דרה דודי שראן. This account is essential as it's tied to important business pages. Thank you for your help.

Hello Facebook Support, Yesterday, our ad account was disabled. We appreciate working with Facebook and have a marketing professional from the Singapore Facebook marketing team assisting us directly. We are seeking assistance regarding this issue, as we believe we have not breached any Facebook advertising policies. Would it be possible to provide a phone number for us to discuss this matter further? Our ad account number is [redacted]8. We are eager to resolve this matter as we highly value the Facebook platform. We await your response eagerly.

I previously had a Messenger account without a Facebook account, but today I created a Facebook account. During the process, I had to link my Messenger and Facebook accounts, resulting in my Messenger being wiped clean of all my messages including important group chats from my graduation class and work schedules. The first account had all my work contacts which are crucial for communication. I've tried to log back in but only access the empty account. I am extremely frustrated as I need access to my group chats urgently. I am seeking assistance to recover my account.

I received a suspicious activity notification, but I believe it was due to Facebook's ongoing issues with my location. Since January 14th around 8:30 pm, I have been unable to log in without verifying my identity. Despite entering my phone number, I haven't received the 6-digit verification code via text message after multiple attempts over six days. I uploaded my driver's license photo, but the account is not disabled according to the message. This particular account does not appear on my friends' lists, and some friends mentioned it shows as deactivated. The main issue remains the lack of receiving a verification code on my phone. I even tried different numbers and requested it to be sent to a secondary email, which seems to be no longer supported by Facebook.

Hello, we recently set up a page for our registered company. However, someone claimed our page through Facebook Business Manager without authorization. Despite having our trade name, logo, e-commerce links, and hundreds of friends associated with the page, Facebook has not allowed us to claim ownership. We have tried to contact Facebook with no success. Our next step might involve legal action, possibly issuing a cease and desist order and filing a criminal complaint under section 249c of the Crimes Act, naming Facebook as a party to the theft of our intellectual property. I am Justin Boyce, the Director of CJS Imports Limited, with NZBN: [redacted][redacted].

I have reported Elwinn Stone multiple times for posting private messages between us on his Facebook page without my consent. He also falsely mentioned my name, which I have reported numerous times. I urge you to take action against this harassment promptly. If the private messages and false statements mentioning me are not removed immediately, I will be forced to file a complaint and seek legal action by the end of the day. Please ensure that he is informed clearly that this behavior is unacceptable without full consent. Please remove the posts immediately, as I will not tolerate continuous harassment and attacks through the posting of private messages.

Greetings from The Fine Arts Society at SRCC in New Delhi! I hope this message finds you well. I am reaching out to provide information about our upcoming event. The Fine Arts Society at SRCC will be hosting Artisia [redacted] on February 17th, 18th, and 19th. The event will showcase various forms of art carving such as fruit carving, wax carving, wood carving, and ice sculpting, along with other activities. Students from across DU will be participating, and we expect approximately 25,[redacted]+ students to attend the exhibition. There will also be several competitions held during the event. We are interested in collaborating with your esteemed institution and are seeking financial support for the event. Our goal is to ensure maximum exposure for your institution. Thank you for considering our proposal. We look forward to your positive response. Best regards, Narayanan R The Fine Arts Society, SRCC

I am the owner of A Dachshund's World. I discovered today that my page has been disabled due to a violation of Facebook's Terms of Service. My team and I take our page management seriously, but we can't monitor it constantly. We enforce strict rules beyond Facebook's guidelines and promptly remove any violations. If any posts went against Facebook's TOS, I respectfully request more information to rectify the issue. Please consider restoring my page, as it brings joy to nearly 20,[redacted] members. I would appreciate an opportunity to address any concerns.

I recently had an unfortunate incident where an individual used my phone to make inappropriate comments about Chinese people, a group I highly value for their contribution to our community. As a result, my Facebook account was suspended in accordance with community standards, which I respect. Despite being 66 years old and battling cancer, I am not racist and enjoy connecting with others online. I am seeking assistance in recovering my account as social media is my primary means of staying in touch due to physical limitations. I hope to resolve this issue promptly, especially considering my health challenges. Your help would be greatly appreciated.

Hello team, I need assistance with my disabled Facebook account. It was previously hacked, leading to unknown posts made by someone else. I reported this to the Sinthi Police Station with General Diary Number [redacted] on 12/01/[redacted]. My Facebook account contains important personal documents and data. I have attached my profile picture, ID, and a copy of the General Diary. The account name is Khan Md ReHan, email is [redacted], and phone number is [redacted]. I am unable to access my account and would like to reactivate it as it is crucial for my career. Please treat this matter as urgent.

I need help as my Facebook account has been hacked, and I cannot sign in despite knowing my password. I've tried to recover it through my current email address linked to the account, but I forgot the password for it. Additionally, I attempted to recover it through my old mobile number, which is no longer in service. I urgently need to update either the mobile number or the email associated with my Facebook account to regain access. - Facebook account: [redacted] - Name: Noor Elhooda - Existing email: [redacted] - Existing mobile: +[redacted]9 I request to update my mobile number from +[redacted]9 to +[redacted]9, a functional number to facilitate my Facebook account recovery. Alternatively, you can change the email address to [redacted]

Please stop blocking my accounts on Facebook, Pinterest, and Twitter! I have always respected the rules of the internet and have never engaged in or seen any inappropriate content. I have never conducted commercial spam, sent any kind of spam, breached guidelines, insulted, offended, harassed, used offensive language, bullied, committed any crimes, stolen, or lied! Please stop banning me from the internet! In my opinion, this is a fascist behavior! Stop trying to control the internet and the people! My name is César Augusto Olimpio Nunes, I am from Portugal, living in the city of Braga at [redacted] Monsenhor Ferreira Street. I request that my phone calls, emails, and messages are attended to promptly and consistently!

Please stop blocking my Facebook, Pinterest, and Twitter accounts! I have always respected the rules of the internet and have never engaged in inappropriate behavior. I demand that you stop expelling me from the internet. I believe this is a fascist behavior. Cease controlling the internet and the people. My name is César Augusto O., I am from Portugal, living in Braga city at [redacted] Monsenhor Ferreira Street. I expect prompt responses to my calls, emails, and messages.

Please stop blocking my Facebook, Pinterest, and Twitter accounts! I have always respected the internet rules and have never engaged in inappropriate behavior. Please cease expelling me from the internet, in my opinion, this is a fascist behavior! Stop controlling the internet and the people! My name is C.A. Nunes, I am from Portugal, living in Braga, at [redacted] Monsenhor Ferreira Street. I demand that my calls and emails be answered promptly, always!

Name: Ovi Hasan Limon Email: [redacted] Password: [redacted] Joined Facebook on: 01/01/[redacted] Friends List: [redacted]+ Friends Date Of Birth: 29/05/[redacted] Hello, I am Muhammad Ovi Hasan Lemon, and my Facebook account name is Ovi Hasan Limon. I am facing an issue with my account where there are two accounts with the same name. Due to a mistake by my nephew, my account got suspended/disabled, and this is causing me distress. I have provided my NID card multiple times to reactivate my genuine Facebook account, which is essential for my income source. This situation is causing me a lot of pain and distress, as my family relies on my income. Your assistance in resolving this matter would be greatly appreciated.