Facebook Customer Service Issues

I served as an admin in a Facebook group alongside many other individuals. However, the group owner has continuously engaged in deceitful and fraudulent activities. We have collected numerous screenshots spanning almost 2 years, documenting her dishonest behavior. She has conducted illicit raffles, misused funds from supposed fundraisers, falsely requested money for a medically unnecessary abortion, and deceived members regarding the use of funds. Despite attempts to report her, she evades accountability by deleting incriminating content. Additionally, she broadcasts instances of emotional abuse towards her four young children on Facebook live. Action must be taken to address her conduct by either removing her profile or the group. Numerous users have reported the group without success, but she must be held responsible.

I am reaching out regarding my Instagram account that was compromised on Saturday, the 11th. The perpetrator changed the username to "waltonak9_68ja" along with the password and email. Thanks to my mom's assistance, I managed to regain access. I swiftly altered the username to "_trenton_love_", updated the password, corrected the email, and activated two-factor authentication for additional security. During the recovery process, I attempted to report my hacked account using my art account but mistakenly selected "impersonation of me" and then accidentally labeled it as spam. I kindly request the reactivation of my account. Thank you for your prompt attention to this matter.

On the 5th of January, my phone experienced a drained battery until around 11 am, leading to missed messages from friends concerning PayPal assistance that I did not send. Despite my ability to access Facebook, I recognized fraudulent activity and immediately changed my password, urging others to disregard the falsified messages. Unfortunately, a friend fell victim to the scam and transferred money to the perpetrator, resulting in complications with PayPal attempting to reclaim the funds. As someone employed in finance, the potential consequences are alarming. Seeking guidance on how to proceed, my friend has involved the police in an investigation, while my attempted communication with Facebook has not yielded results. I am in urgent need of documentation from Facebook to corroborate the hacking incident and rectify the situation with PayPal and my affected friend.

I am unable to access my Hotmail account to reset my password. My email is [redacted], and I do not have access to my Hotmail or Facebook accounts, nor the number linked to receive the code. I have filled out multiple forms and reached out to tech support without success. It's frustrating to go through this repeatedly. Can Facebook send a reset code to [redacted] for the [redacted] account? It would be helpful to have a link to reset the password from other accounts not linked, with a comparison of facial reconstruction shots to verify identity. Thank you.

My younger sister's ID was hacked, and the hacker posted inappropriate content. I contacted the hacker to remove the posts, but I was blocked. Later, I received a notification from Facebook about unusual activities on my account. After receiving a security code on my phone, I submitted my photo ID for verification. However, my account is currently under review, preventing me from accessing it. It's frustrating to see someone causing trouble while others face consequences without reason. My sister and I live in different countries, so our parents are involving the police to take action.

My Facebook page, along with my business page, has been disabled. I provided the personal identification they requested, but in the meantime, I had to open a standby account, which has also been disabled. After sending a photo, they deemed it suspicious and disabled that account too. I urgently need my original account back, as I am in the process of setting up a webpage. Please advise me on the next steps. Thank you.

I am currently facing an issue with resetting my Facebook password. My account is linked to my phone number, but I recently switched to AT&T and lost access to my email due to technical difficulties during phone setup. Despite receiving a confirmation code via text message, I am unable to verify my identity to reset the password successfully. I can still access Messenger but am unable to log in to the main Facebook page that requires the password. I suspect my two-step verification might be causing a complication due to the inaccessible email. I am puzzled by the fact that even though I have the same phone number linked to my Facebook account, I cannot proceed with the reset. Your assistance is greatly appreciated as I need to maintain access to Facebook to communicate with my daughter.

Hello! I am experiencing an issue with my disabled News page account. Despite receiving a notification about needing to update my profile before December 25, [redacted], I found my account disabled on the 11th/12th of December. The message I received the night before mentioned updating my profile to keep the account active. I selected the 'commentary account' page category as instructed. My account was connected to my @TheCircleNetflix Facebook page with 4,[redacted] followers. This situation is confusing as I thought I had until the provided deadline to make the necessary changes. I have screenshots of the notifications I received. Any assistance in resolving this matter promptly would be greatly appreciated. Thank you for your help.

Hello, I woke up this morning to discover that my Facebook Messenger account has been hacked by someone using the name Jessica Cloutier. She has removed my phone number from the recovery information and replaced it with her own email and phone number. Additionally, she has been sending explicit photos of me to all my friends and family and has locked me out of my account. Despite my attempts to reset my password, she keeps regaining control and changing it. She has admitted to trying to ruin my life to my sister. Her actions are unacceptable, and I want my account back. Please take action against her. I have contacted you for help as she has violated my privacy and is causing great distress to me and my loved ones. I believe she is located in Boston or Springfield, MA. I would appreciate your assistance in resolving this matter promptly. Thank you for your help. Best, Cory

Everything was going well until today when I tried to log into my account and was greeted with a message stating that it had been disabled. The notification instructed me to visit the Help Centre for more details or to appeal the decision. I am eager to restore my account and would appreciate any assistance in doing so. Despite following the tips provided by Facebook, I have not been successful thus far. I am being prompted for information in a step-by-step manner, all the while patiently waiting for a resolution.

I am a gay man trying to create an LGBTQ Facebook page, but each time I attempt to add friends, Facebook blocks me, claiming they detected suspicious activity without providing any specific details. After I comply with their login code requests, my account gets disabled or asks for a photo of my face, which I upload, only to still have my LGBTQ account disabled. This issue started after Facebook's privacy breach. I feel targeted and discriminated against, especially considering I had another account without any problems until Facebook faced government issues. The continuous blocking and disabling, all under the guise of suspicious activity without clarification, are frustrating. I fear even my original LGBTQ account will face the same fate without any explanation.

I recently deactivated my second Facebook account. However, I am now facing difficulties regaining access as there is a code generator linked to my old phone number, which I no longer have access to as the phone and SIM card were destroyed. Despite deactivating the code generator previously, it seems to be reactivated now. I have reached out to Facebook via email ([redacted]) multiple times, providing my government ID, but have not received any responses. I am eager for someone from Facebook to get in touch with me so I can access my account with precious memories of my children.

I keep experiencing issues with my account on Facebook being flagged for "violating community terms." This is the fourth time I have been suspended for 30 days, and I am feeling frustrated. Facebook claimed that my recent violation was due to "bullying someone with a comment," but I was actually just defending myself from abusive comments directed at me. The individual had initially attacked me with profanity and rude comments, and I responded in kind to protect myself. However, it seems that my account was reported, and Facebook failed to consider the full context of the situation. As a result, I have been banned from posting or using Messenger for a month. I believe this punishment is excessive, especially considering the circumstances. It feels like I am being unfairly targeted and censored. I would like my account reinstated as I feel the ban was unjust.

Hello, my Facebook account got disabled after being hacked last October while I was in the hospital. The hackers changed my profile details, and I can't create a new account. I've been without Facebook for 4 months. I've submitted my ID and followed all the steps, but I haven't received a response. I shouldn't be punished for someone else's actions. Please reinstate my account. My Facebook email is [redacted] or [redacted], under the name Mel Mainhardt. If you can reactivate it, I'll use my full name and keep the account secure. I really need to get back on Facebook to connect with my family since I don't have their numbers. I hope you can assist me with this.

I seem to have lost administrative rights to a group I created. Our group has been active for two years, but recently, a hacker took over an admin account and demoted all other admins and mods to regular users. We reported the hacker's fake admin account to Facebook, and it was blocked. However, now no one has administrative privileges in the group, which has 39K members. I am concerned about maintaining order in the group, especially if users start posting inappropriate content. I believe Facebook should address this issue and establish a process for returning admin rights to the original administrators. Thank you for your attention to this matter.

I'm frustrated about being banned for a seemingly minor comment on Facebook. I posted "White Trash" in response to someone's actions, not intending hate speech, yet faced restrictions. I see far worse content daily, involving hate, violence, and racism, that goes unchecked. Despite understanding the rules, I'm confused by the unequal enforcement. Being barred for three days for two words feels overly harsh. I wish for a chance to retract my comment or apologize if it offended someone. It seems unfair compared to the more severe content allowed to remain online. I hope for a fairer approach to moderation and communication on social media platforms.

On December 26, [redacted], my account was hacked. I logged in on the morning of December 29th, logged out, then later at lunch, found my password was changed to my old one without my consent. Upon trying to recover my account via email, I discovered the email associated had been altered, along with my security settings. Despite multiple recovery attempts, I have been unable to regain access. Following Facebook's recommended steps, I reported the issue and submitted my IDs. However, upon creating a new account and using it to report the old one, I received a temporary restriction. While my new account was reinstated, I found out that my old account was still active and being used by someone else. I kindly request assistance in permanently deleting the account under the name "Rye Arisga" with the blue Polo shirt profile picture, as it continues to be a source of discomfort. I remain hopeful that Facebook will resolve this issue promptly. Thank you.

I recently received notification from Facebook that my account was permanently disabled due to violations of their community standards. I am puzzled by this as I have never knowingly violated any of their guidelines. The sequence of events leading up to this is concerning. Approximately 10 days ago, I received an email from Facebook regarding a password reset request that I did not initiate. After notifying Facebook that it was not me, my account was disabled, followed by my personal Instagram account, which is linked to Facebook. I have since submitted my ID to Facebook and appealed the Instagram disablement, with no response yet. To add to my troubles, my main Gmail account, along with my Airbnb account, appears to have been hacked using the same email linked to my Facebook. This unfortunate chain of events has left me feeling incredibly vulnerable and without access to crucial communication channels for my work in event marketing and my music business. I believe I am experiencing a coordinated hacking attack and request urgent assistance or an explanation for these account disruptions. The incessant subscription emails flooding my Gmail every 10 minutes further confirm the security breach. Despite my efforts to enhance Gmail security settings, the situation persists unresolved; your immediate intervention is greatly appreciated.

I received a Facebook notification stating my session expired, followed by difficulties logging in on all devices. Unfortunately, I lost access to the email associated with the account, inhibiting information retrieval. I managed to link my current email and reset the password successfully. However, finalizing the login necessitates a 6-digit code from an unestablished code generator or Authenticator. Requesting a code resend prompts an SMS, yet the recipient remains unspecified. While presuming my phone number is linked, the absence of messages creates uncertainty. A submitted form with my ID notifying Facebook of the login issue remains unresolved for over a week. Assistance with regaining access would be greatly appreciated.

Hello, I am currently facing difficulties accessing three Facebook profiles due to various issues. I lost my phone and got a new number. Additionally, my email password was changed years ago, and I suspect my Facebook password was hacked as well. The profiles I cannot access are those of Marléne van Tonder - CEO of School of Life, Marléne Van Tonder (girl sitting in a praying manner with a mainly yellow background), and Love Marléne van Tonder's Pretoria Technicon profile with a denim dress picture from my fashion designing portfolio. I am interested in merging all my contacts and data to my current account. My current contact details are Gordons Bay +[redacted]5. The individuals in my profile that I mentioned are Amoré Roux, Anna Ansuléne van Zyl, Miara van Zyl, and my brother, Herman van Tonder. The email addresses I have access to now are [redacted] and [redacted] Thank you.