Facebook Customer Service Issues

I previously deleted my account and want it to remain deactivated. Someone is trying to access it to send fake messages and cause trouble. Please do not reactivate this account. I have faced harassment and threats through it, and I do not want it to be used again. You can reach me at +[redacted]9 or via the email provided. I can provide any necessary identification and even do a video call for verification. Please ensure the account stays closed; my family has already been subjected to inappropriate content.

My account unexpectedly got disabled without any explanation. I have been using this account since [redacted], and it is a genuine and secure account with additional security measurements in place. Despite this, Facebook disabled my account. I have already reported this to Facebook, but I am unsure if they will address it. It is crucial for me to regain access to this account as it contains numerous important documents. I have submitted a report along with my national ID card for verification. Is there a way to directly contact Facebook's customer support team, or could you kindly assist me? My account name is "Adib Uz Zaman," and I am from Bangladesh, having attended Govt. College of Commerce, Chittagong.

My account was disabled suddenly, even though I've been using it since [redacted]. I took steps to secure it with security measures and my phone number, yet it got disabled by Facebook. I submitted a report with my NID card, but I'm unsure if it will resolve the issue. This account holds important documents for me, and I really need it back. Is there a way to contact Facebook customer care directly or assist me with this? My ID name is "Adib Uz Zaman," number [redacted]5, email address "[redacted]," and I am from Bangladesh. I attended Govt. College of Commerce, Chittagong, Bangladesh. I hope Facebook can reopen my account promptly as it is crucial for me to regain access.

I recently acquired a new phone and intended to transfer my account from the old one. I am prepared to provide all necessary information for both devices to demonstrate ownership. While trying to reset my password, I encountered a potentially foreign number linked to it, causing confusion. I possess images dating back nine years, including videos post-wisdom tooth extraction, and wish to update my account's password and email address. The current email linked to the account is outdated by over nine years, originating from Facebook's early days post-MySpace. I require assistance in resolving the issues with my account. Thank you.

I recently lost my phone, and my Facebook password was changed. I have switched phone carriers and lost access to the associated email account. I have tried the options provided in the help center but to no avail. Even entering my alternate/recovery email is not working. I was considering sending my ID to verify my identity, but I am concerned it might get sent to my inaccessible old email. Your assistance is greatly appreciated. Thank you.

I received a notification from Facebook stating that my account has been disabled. I followed the instructions to visit the help center. I provided my real Aadhar card ID, the mobile number I used to create my account, and my name linked to the account. However, Facebook mentioned that my email address isn't associated with the disabled account. I'm unsure what steps I can take to re-enable my account.

Hello, I am experiencing difficulties with my Facebook page with the ID [redacted][redacted], known as Lisari Collection. I have been unable to run promotions as my account has been restricted. When attempting to boost posts, I receive a message stating I am not allowed to run ads due to advertising access limitations. Despite previously appealing to Facebook through a form submission, I received the same response. After reviewing the advertising policies, I now understand the violations. I am seeking assistance in resolving this matter to resume promotions. I suspect my account may also be disabled. Please investigate and provide support. My previous case number was [redacted][redacted]. Any assistance will be greatly appreciated. Thank you, Lisari Collection

My page about Jewish people was removed from my list of pages, and I am the only admin. I have an active ad account for the page but I am unable to add it back. When I try, I receive the message: "To add an existing Page in Business Manager, you must already be an admin of the Page." In my Business Settings, I am listed as the admin (Yuval B.), yet I still can't add the page. I have lost control of the page, unable to upload posts or moderate comments. I need urgent assistance with this issue.

Hello, my name is Raju Chakraborty. I recently uploaded my real photo on Facebook as requested, but now I am unable to access my account. The message states that my account is under review for security reasons, but despite waiting for a while, I have not received any updates or feedback. I believe there may be a technical issue causing a delay in reviewing my photo, resulting in my account being inactive. This account is crucial for my profession, and I kindly request a prompt review and resolution to unlock my account. Thank you for your assistance.

I am having difficulties logging into my Facebook account because I no longer have access to my phone number for the two-step authentication. Despite reaching out multiple times, Facebook has only assisted me with one of my accounts, not the main one I urgently need access to. I rely on this account for important conversations and job opportunities. I believe Facebook should send me a password reset link to my email so I can regain access and not miss out on crucial job leads to support my family.

My account was disabled on December 28, [redacted], for violations I didn't commit. Despite asking for the reason, I haven't received any clarification. I manage two business pages on this account, and I suspect a security breach as I have received recovery emails that I didn't initiate. I recently tried to create a new account, only to be stopped. This situation is causing me a lot of stress as I rely on my Facebook business page. I desperately need to get back to normalcy. Please assist me in reinstating my account and providing me with explanations on the issue.

My account under the name Mohib Malik has been compromised. This account is connected to the emails [redacted] and [redacted], as well as the phone number [redacted]. Despite attempting to reset the password, I am unable to log into the account. When prompted for a security check using my phone number, no code is received on my mobile. I have also tried to get codes from trusted friends, successfully changed the password, but had to use another email to retrieve it. However, upon trying to log in again and receive a code via my phone number, I am still not receiving any codes. I am unsure how to regain access and need Facebook to reach out to me using the email addresses or phone number provided.

Being a Peace Corps volunteer in the Philippines, I am experiencing difficulties accessing my Facebook account due to a hack. Unfortunately, I am unable to receive the code required to unlock it. I received an error message instructing me to slow down to prevent restrictions on my account. Access to Facebook is crucial for emergencies during my volunteer work, but I am unable to contact their support team for assistance.

Dear Facebook Support, I am reaching out to request assistance in closing an old account I created several years ago. The name on the account is Zaull Clarke, associated with my primary email address, [redacted] My current active Facebook account is linked to my secondary email, [redacted] I initially raised this issue in [redacted] with no resolution. I had submitted my photo ID as Sherwin Clarke back in [redacted]. I now hope you can either unlock or delete the account which is falsely impersonating me using my primary email address. When attempting to unlock it, I could partially log in but was prompted to submit my ID once again. To address this, I have reported the account as fake. Thank you for your help. Best regards, Sherwin Clarke

I recently created a new Facebook account using a new phone and email address. Shortly after creating the account, I encountered some security questions that I wasn't familiar with since I hadn't been on Facebook for a while with my new email. I attempted to create another account, but I couldn't proceed as my phone number was already linked to the previous account. I tried to appeal the decision and even submitted a photo of my ID, but I'm feeling extremely frustrated and unhappy with the situation. I simply wanted to reconnect with my family, but Facebook doesn't seem to believe my identity. It's frustrating to be in this situation over a social media account.

Hello, I need help as my Facebook account has been disabled. I submitted my personal ID for verification, as I have important documents stored there. I believe there might have been a mistake or someone may have accessed my account without my knowledge. I have been using this account for 9 years and really need to regain access to it. Please assist me in recovering my account and all its content. I hope my issue can be resolved soon. Thank you.

I have been facing an issue for the past two weeks that I have not been able to resolve. On December 21, after sharing a video from my managed Facebook page to other groups, I experienced a sudden logout and a security check prompt requesting verification via my old mobile number. However, I no longer have access to that number. I am unable to bypass this security check despite logging in with my password. I fear my account and page might get deactivated, and I won't be able to reactivate due to this issue. I have been trying to contact support for two weeks without a response. I have also attempted to fill out the blocked accounts form, but it states that my account is not blocked. I am seeking guidance on how to undergo a security check via email or a new phone number as I am only presented with the option of the old number. I am uncertain if I am completing the form correctly. Here are the forms I have used: [redacted] [redacted] Thank you in advance for any assistance with resolving this matter. Sincerely, A.V.

Hi, I'm Shassen Paye. My Facebook account, Shassen Anissa Paye, was hacked. I cannot access the account as the email [redacted] was used, and I am unable to reset the password. Despite using this email solely for Facebook, it is not being recognized. Even my security question about my mum's birthplace is not accepted. I suspect someone has hacked my account and changed the password and email associated with it. The password I used was Kaylaangel1806. I urgently need help as my account contains important contacts. My cousin mentioned seeing activity on the account around 2 am, which was not possible for me. Please assist in resolving this issue promptly.

I am having trouble accessing my Facebook account on my mobile device because I cannot remember the password for the email associated with the account, which is no longer active. Despite trying to recover the email account and reset the password by answering security questions, I have been unsuccessful. Facebook acknowledges my phone number but does not allow me to use it to reset or log in to my account, only offering the option of using the original email and password.

Yesterday, I clicked on a link and my account was compromised by scammers. When I noticed this, I found out that my account was disabled by Facebook. I assure you that I did not do anything wrong. This is my personal account, and I have been trying everything I can to regain access. Please reactivate my account. If I made any mistakes unknowingly, I sincerely apologize. Thank you, Facebook Team.