I'm trying to create an ad on facebook and it wants me to create a page for the ad. It...

GetHuman4224752's customer service issue with Facebook from January 2020

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The issue in GetHuman4224752's own words
I'm trying to create an ad on facebook and it wants me to create a page for the ad. It does not give me an option to link it with an existing page and when I try to create a new page it won't let me do so without adding a profile picture which isn't a problem but when I click to option to add a photo the option disappears and won't let me do anything.

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Facebook

Customer service issue
Reported by GetHuman4224752
Jan 9th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 238832 others
0 customers following this

Timeline

GetHuman4224752 started working on this issue
Jan 9th, 2020 5:52am
GetHuman4224752 indicated the issue is not fixed yet.
Jan 9th, 2020 7:14pm
GetHuman4224752 indicated the issue is not fixed yet.
Jan 13th, 2020 8:20pm