facebook email and password was changed. I think account was has hacked

GetHuman4163496's Recover Hacked Account issue with Facebook from December 2019

Help with my Facebook issue
First: share to improve GetHuman4163496's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4163496 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4163496's own words
The problem: facebook email and password was changed. I think account was has hacked

GetHuman4163496 did not yet indicate what Facebook should do to make this right.

How GetHuman4163496 fixed the problem

We are waiting for GetHuman4163496 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Recover Hacked Account issue
Reported by GetHuman4163496
Dec 28th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 235333 others
0 customers following this

Timeline

GetHuman4163496 started working on this issue
Dec 28th, 2019 7:05am

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians