Hi my name is Karissa Pursley my account was taken over by a hacker, they have blocked...
GetHuman-karessap's Recover Hacked Account issue with Facebook from December 2019
Help with my Facebook issue
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Before contacting them, items GetHuman-karessap may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman-karessap's own words
Hi my name is Karissa Pursley my account was taken over by a hacker, they have blocked me and my family off of my account. I can not access anything concerning my account thru also changed the email account so they can keep my page under their enforcement. I have created a new account for my email please send me my information back to gain access to my account. No one has helped and the person is trying to get money with my name. It said California but I live in Georgia please help.*Thank you Karissa
GetHuman-karessap did not yet indicate what Facebook should do to make this right.
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How GetHuman-karessap fixed the problem
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Please help with my Facebook issue
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We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.