Hi, I can't open my facebook account because I can't remember password of my previous t...

GetHuman4158469's Recover Disabled Account issue with Facebook from December 2019

Help with my Facebook issue
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Before contacting them, items GetHuman4158469 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here https://www.facebook.com/help/contact/260749603972907 and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4158469's own words
Hi, I can't open my facebook account because I can't remember password of my previous two e-mails that I logged in with Facebook. I never changed my Facebook account to my new mail. So I can't get in. My name is not real in Facebook it's a TAMARA ZADAR and my actual name is tamara stipanov so I can't even confirm with my documents. I no longer use that two e-mails(*****@***.com and *****@***.com) so it's impossible to get reset password in that way and I tryed with trusted friends but I can't do that because I never chosen anyone. I have lot's of good friends there and I want to get back to my account. Can you help me?

GetHuman4158469 did not yet indicate what Facebook should do to make this right.

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Recover Disabled Account issue
Reported by GetHuman4158469
Dec 27th, 2019 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 235202 others
0 customers following this


GetHuman4158469 started working on this issue
Dec 27th, 2019 11:38am

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