There is a pending payment that was sent to me via Facebook. When the payment was sent...

GetHuman4154264's customer service issue with Facebook from December 2019

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The issue in GetHuman4154264's own words
There is a pending payment that was sent to me via Facebook. When the payment was sent it was sent to a debit card that was linked to my account which is no longer active. I have linked my active debit card to my Facebook account, however, the payment is still showing as pending. My bank said it is an issue with Facebook because they are trying to post it to my phone old debit. The money is for an emergency situation and I have no way of getting it, or even getting it sent back to the sender.

GetHuman4154264 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman4154264
Dec 26th, 2019 - 10 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 235150 others
0 customers following this

Timeline

GetHuman4154264 started working on this issue
Dec 26th, 2019 4:54pm

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