I have been locked out of my Facebook account for a while now. I changed my password af...

GetHuman-liliroma's Can't Receive Code to Reset issue with Facebook from December 2019

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The issue in GetHuman-liliroma's own words
I have been locked out of my Facebook account for a while now. I changed my password after someone logged into my account in another state (hacker or someone random). I am logged out on my phone and computer and every time I enter my password, I am asked for two factor authentication, but I can’t get on to Facebook to see the code (supposed to get the code from being logged in on another device). I am completely locked out and there is no contact. I sent my “government issued ID” and got no response. Might be a lost cause!

GetHuman-liliroma did not yet indicate what Facebook should do to make this right.

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Can't Receive Code to Reset issue
Reported by GetHuman-liliroma
Dec 26th, 2019 - 10 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 235138 others
0 customers following this

Timeline

GetHuman-liliroma started working on this issue
Dec 26th, 2019 3:26pm
GetHuman-liliroma indicated the issue is not fixed yet.
Dec 27th, 2019 5:31am
GetHuman-liliroma indicated the issue is not fixed yet.
Dec 28th, 2019 2:03pm

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