Facebook Customer Service Issues

Dear Sir, my name is Ahmad Shaz. My personal account has been disabled. I used this account for playing Ludo. I won against someone in the Ludo Star game. After the game, he started harassing me in the inbox by creating a group and abusing me. Shortly after, multiple people reported my account, resulting in its disablement. When I attempted to send my ID to Facebook, I received a message stating that the email is not linked to a disabled account. I have contacted the Facebook team to request the removal of the email associated with my account. My email address is [redacted] and a phone number, [redacted], is also linked to my account. Sir, could you please advise me on how to reactivate my account and how I can send my ID proof to the Facebook team? Your assistance is greatly appreciated. Thank you.

I attempted to share a funny Norman Rockwell cartoon featuring kids and their dog on a sled, but I was blocked from posting. I then tried to share my local weather but encountered the same issue. Despite there being more concerning content on Facebook, I seem to continuously get blocked. The cycle of being unblocked only to get blocked again is frustrating. If Facebook stops blocking me, I'll consider keeping my account, but if not, I'll download my photos and close my account. This situation is exasperating. I feel like Facebook's blocking mechanism is whimsical. It's either Facebook unblocks me once and for all, or I'm closing my account permanently.

Hello, I hope this message finds you well. We are unsure of which post may have violated your policies, but we are willing to remove it once identified. Throughout our extensive advertising history with you, we have invested over $73,[redacted] and have remained compliant without any violations. We deeply respect your policies and consistently adhere to them, though unintentional errors can occur. We urge you to consider our longstanding compliance when reviewing our appeal. Additionally, we are committed to promptly removing any content that may have breached your policies. We eagerly await your response and request clarification on the specific content that needs to be removed. We look forward to a swift resolution. Wishing you happy holidays, Sa'd

I am facing a problem where someone has taken my picture from my page and used it in a post with false information, alongside other inappropriate posts. I have reported this twice and requested the removal of the post. Blocking the person isn't a solution since we live in the same area. Could you please investigate a user named Felicia Lynn? Her page contains numerous derogatory posts that I think violate community standards and could be considered bullying.

On November 1st, I accidentally dropped and broke my phone. Unfortunately, I am unable to access my page, which I created back in [redacted] under the name robertjamesheadleydowns, as I no longer have access to my old email or phone number. To regain access, I created a new account under the name robertheadleydowns using my husband's phone number and a new email address. However, when I got my new phone, Facebook requested my driver's license as verification. I have been patiently waiting for over a week now, but nobody from Facebook has reached out to me or helped me regain access to my account. It seems like my current phone number and email address are under Facebook's administration and I am unable to use them.

I recently shared on the "Craigslist, Letgo, etc. Scam Reporting, Prevention, & Education" page about a suspicious contact from a Facebook user, but Facebook has now temporarily limited my account for 7 days citing a violation. I believe this action is unjust as my post was innocently seeking help regarding a potentially spam message I received. The communication with the person in question appeared suspicious, especially after he asked for personal details without disclosing his government agency affiliation. I possess records of these interactions if needed. I am confused about Facebook's criteria for rule violations and seek a prompt resolution as I have important communications pending. The flagged post detailed a dubious message I received, urging me to contact a certain individual for a federal grant program, which raised red flags to me.

Dear Sir/Madam, My account has been disabled, and despite sending verification photos, I have not received any response from your end. One of my three accounts has been reinstated after waiting for a year and a half, but the other two remain disabled due to unclear photo verification issues. I have reached out to Facebook support and followed their guidance to download my information, but it did not resolve the problem. I managed to access my account using a mobile phone number, but I am still struggling with the verification process. I am now attempting to submit clearer photos using an Android phone. If there are any discrepancies in my identity, it is due to government-issued documents from India. I have been trying to resolve this for the past four days using the Gmail method without success. I am now seeking further assistance. Thank you, Rohith

My Facebook account got disabled. I believe it was hacked because a YouTube video was sent from my account to everyone on my friends list on Messenger without my knowledge. After warning everyone, both my Facebook and Messenger accounts were disabled. I promptly changed my passwords. I am seeking your assistance in reactivating my accounts, which I've had since [redacted], as I prefer not to create new ones. Please reinstate my access, as I miss using Facebook. To confirm my identity, I submitted photos and a picture of my driver's license. Should further verification be necessary, kindly contact me. I'm eager to regain access to my account "Donna Weldon Sisco." Wishing you a Merry Christmas! 🎄

Hello, I need help with my disabled Facebook account. I am facing challenges due to the account closure and feel distressed without access to it as I need to support my family. I am seeking a chance to edit or appeal the decision made on my account. I had important documents stored there, and the situation is causing me stress. I am exhausted trying to deal with this for the past two weeks and hope a quick resolution can be achieved. Kindly assist me in recovering my disabled account as soon as possible. Thank you kindly.

Hello Facebook, My account was disabled due to someone unauthorized using it. I am reaching out to the Facebook team to request reactivation. I have attached my government-issued personal identification details for verification: Name: Imam Mahedi Bin Email: [redacted] Date of Birth: 15 April [redacted] Country: Bangladesh Please reactivate my account promptly. Thank you.

I've been experiencing issues with my Facebook account. It keeps prompting me to verify it but the verification code I receive doesn't work. I've tried contacting Facebook by sending a message and attaching a photo of my driver's license, but I still can't access my account that I've had for years. Adding to the confusion, the language on my account switched to Portuguese unexpectedly.

I encountered an issue with the Facebook app indicating that my session had expired and logged me out, preventing me from logging back in. I suspect my account may have been compromised as the email associated with it has been changed without my permission. Previously, I could use Face ID or my phone password to access my account when this happened, but those options are no longer available. The app now indicates that there is no match for my phone number or email address, yet I am still receiving notifications to my email from Facebook. I would appreciate assistance in resetting my password and restoring my original email to my Facebook account.

I have never had a cell phone before, and I recently created a Facebook account. However, my account was disabled when I was in the process of setting it up, citing an issue with reviewing my dog's photo. Even after using the code sent to my phone number, my account remains disabled. I find it unfair that my account is being disabled over a photo of my dog. I purchased this phone from a friend and am currently using WiFi to set everything up due to financial constraints. I feel like I may be facing discrimination for being gay since my account contains groups related to being gay and dogs. Why has my account been disabled under these circumstances?

Hello everyone, I recently discovered that my Instagram account, "stock trader.2," was disabled by Instagram yesterday due to a terms of service violation. I am passionate about becoming a stock investor and enjoy following the stock market news on CNBC. I truly believe I have not engaged in any activities that breach Instagram's policies. I contacted their team yesterday, providing the requested photo of myself along with the verification code, but unfortunately, I am yet to receive any assistance from them.

I recently responded to an ad on a car owners group where someone was selling parts from his broken car. After negotiating a deal with him via messenger, I made the payment, only to discover it was a scam. Despite the scammer initially promising a refund, I have yet to receive it. At this point, my main concern is preventing him from defrauding others. I request that his account be blocked permanently to prevent further scams on Facebook.

My Facebook account has been deactivated without any explanation provided. Initially, they requested a photo of my official document to prove my identity due to suspicion of phishing. I sent a picture of my identity card, and they said they were verifying my account and authenticity. Today, after 2 days, I received the notification that my account was deactivated. I am 67 years old, a law-abiding individual, and I do not understand why Facebook deactivated my account. Facebook Account: Teresa Ng

Hello, my name is Damon Dhu Al Johnson on Facebook. I am facing issues accessing my account due to unauthorized access by a hacker. I have been alerted multiple times by friends and family about suspicious activity, such as posts about marijuana, on my account. I am very concerned about this situation as I have been using Facebook for about a decade and it contains crucial information and connections with my loved ones. It is unjust that I am being penalized for actions I did not commit. I kindly request your assistance in recovering my account, enabling me to change my password, and restoring my access. As a devoted family man juggling two jobs to support my wife and daughter, Facebook represents a vital link to my social circle. Your help in resolving this matter would be greatly appreciated.

I celebrated my birthday on 12/12, and my mother purchased a gift for me from an online company called “Giconshop” she discovered on Facebook a month ago. We have been eagerly waiting for the product, but despite FedEx indicating a delivery on December 5th in Ocean Isle Beach, NC, the package was meant for Rocky Point, NC. We have contacted FedEx, only to be redirected back to the company, which has not responded to us or other customers facing similar issues. It is disheartening that this company, promoted on Facebook, seems to be ignoring its customers and not delivering products. We hope for a resolution as we have not received the product or a refund despite our efforts to communicate with the company. It is troubling that Facebook is endorsing a seemingly unreliable company.

My account got blocked after I posted something that apparently violated community standards. Initially, I was blocked for 3 days, but later they disabled my account, which I believe was an unfair decision. They requested identification documents such as my passport and driving license, along with proof of my address. Despite sending all this information, Facebook has not responded to me in over a month. Now, I am attempting to create a new Facebook account, but they continue to disable it for what seems like no reason at all.

Hi, I'm Patrick White. I've been using the Facebook app on my phone without any issues. Yesterday, when I tried to log in, it said my session timed out, and my password had been changed an hour ago to an older one by someone else. I verified my identity through trusted contacts, but the recovery emails never arrived. A strange account named Norm Payne with my picture appeared, and when I try to reset my password, it leads me to that account. My original email is [redacted], but I can't access it anymore, so I updated it to [redacted] Even after updating, I'm not receiving any codes or links for account recovery. It seems like my account has been merged with this fake Norm Payne account. I have screenshots of everything. This situation is incredibly frustrating as I've had this account for years and had strengthened its security after a previous incident.