So I set up the two authentication thing, and hadn’t logged out and then when I went ba...

GetHuman4146024's Can't Receive Code to Reset issue with Facebook from December 2019

Help with my Facebook issue
First: share to improve GetHuman4146024's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4146024 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman4146024's own words
So I set up the two authentication thing, and hadn’t logged out and then when I went back to log in, it texted me a code. But when I try to use that code it says it’s incorrect and when I try to resend it, it says I’ve tried too many times. But it’s been a few days. And I sent in a selfie with the paper with the code written on it and I’ve sent in an Id with my name*birthdate so they can verify it IS me!! But I haven’t heard anything. I’m really needing to get into my account. But I’m not sure what else to do...?

GetHuman4146024 did not yet indicate what Facebook should do to make this right.

How GetHuman4146024 fixed the problem

We are waiting for GetHuman4146024 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Can't Receive Code to Reset issue
Reported by GetHuman4146024
Dec 24th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 235503 others
0 customers following this


GetHuman4146024 started working on this issue
Dec 24th, 2019 7:36am