I recently made another account with my phone number by accident and when I went to del...

GetHuman4145751's customer service issue with Facebook from December 2019

Help with my Facebook issue
The issue in GetHuman4145751's own words
I recently made another account with my phone number by accident and when I went to delete it, I accidentally deleted the account I wanted to keep. I stayed logged in on my phone all the time but recently got a new phone and in my attempt to log back in, it said that it couldn’t find my email and none I’ve entered seems to work. Same with the password. The one with the phone comes up but I do not want that one. I would like the other one for it has all my photos, memories, etc. I understand I have **days to fix this before permanently losing it. **

GetHuman4145751 did not yet indicate what Facebook should do to make this right.

How GetHuman4145751 fixed the problem

We are waiting for GetHuman4145751 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman4145751
Dec 24th, 2019 - 10 months ago
Fixed
Seen by 7 customers so far
Similar issue to 235474 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4145751 started working on this issue
Dec 24th, 2019 5:34am
GetHuman4145751 confirmed the issue is fixed. Hooray!
Dec 25th, 2019 1:58pm
GetHuman4145751 indicated the issue is not fixed yet.
Dec 25th, 2019 1:58pm
GetHuman4145751 confirmed the issue is fixed. Hooray!
Dec 26th, 2019 1:42pm
GetHuman4145751 confirmed the issue is fixed. Hooray!
May 15th 1:37pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies