Facebook Customer Service Issues

Facebook presented me with the options of confirming my username or changing it to my real name. I chose to confirm my username, but this led me to upload my driver's license where my real name differs from my username. Two weeks have passed, and each time I try to log in, I receive a message stating that I can't access my account while additional documents are reviewed. I'm unsure of any advancement being made. What steps can I take to contact Facebook and retry the authentication process?

I'm having trouble creating an account for my grandfather on Facebook. The account keeps getting disabled even though I'm using all of his information. Additionally, the Portal I bought for him is now locked. This situation is frustrating as I need to manage his account due to his age and condition. I regret purchasing the Portal now that I can't use it. His email is [redacted]

Hello, I recently launched a CBO Campaign for a popular weight loss product called Cinderella Solution in the health niche. After three days of monitoring, I noticed that the campaign was not performing well. To address this, I disabled the two duplicate ads and made changes to the original ad by adding two more images and one video. I ensured that all the content in the ad complies with Facebook's advertising policies. While waiting for the review, I duplicated the ad set with two new duplicates. However, when setting up the new duplicates, I encountered an error message stating, "Error while publishing draft: Invalid permissions for owner id, 23,[redacted],[redacted],[redacted],[redacted],[redacted] (#[redacted])." I would appreciate your prompt assistance. Thank you.

I inadvertently created a new account with my phone number and mistakenly deleted my original account instead of the duplicate. I have been consistently logged in on my phone but recently switched devices. Unfortunately, I am unable to log back in as it does not recognize my email address, and none of the ones I try seem to work. The password is also not being accepted. Although my phone number-associated account appears, I actually need access to the other account where all my important photos and memories are stored. I am aware I have a limited 14-day window to address this issue before losing access permanently. Thank you for your assistance.

I am having trouble accessing my account. Initially, there was no password needed to access my account, but I accidentally removed it from the app. Now, when attempting to log in, I cannot remember my password. I went through the process of resetting it, but after resetting the password, it is asking for a code which I am unable to input successfully. I would appreciate any assistance in recovering my account. Thank you and happy holidays!

I attempted to reset my account password after discovering suspicious activity. Following a sudden password change two months ago, I later forgot the new password during my vacation. Despite multiple attempts, I failed to recall the password. Unfortunately, I am unable to access my recovery email or phone number as the SIM card is lost, and the associated email was created by my brother, who also forgot the password. I am hopeful that Facebook can assist me in changing my password without relying on recovery emails or phone numbers. Thank you for your cooperation.

While browsing Facebook, I clicked on an article that redirected me to Instagram and unexpectedly logged me out of Facebook. I tried to log back in, but it claimed I was using an old password. I attempted to reset my Facebook password, only to realize I no longer have access to the original email address associated with my account. Additionally, I no longer possess the phone number linked to that email address. Consequently, I am currently unable to regain access to my Facebook account.

Yesterday, my Facebook account was disabled by Facebook. They requested a document for verification, so I submitted my PAN photo. After that, I attempted to log back in but realized I forgot my password. When I tried to recover it using my email or phone number, it said the data was incorrect. I then tried to recover the password on my PC which confirmed that my Facebook account has been disabled. My email for the account is [redacted], and the associated mobile number is [redacted].

While using the Facebook Messenger app on my phone to chat with friends, I unexpectedly received a message stating my session had expired. Upon trying to log back in, I was informed that my account was disabled. I am unsure of the reason behind this sudden disablement and if my account was compromised. I am seeking clarification on why this occurred and hope to gain a clearer understanding of the situation. Since I rarely post on Facebook, I am uncertain if a post led to this action. I kindly request an explanation for the disablement and possibly a reactivation of my account.

Yesterday, my Facebook account was compromised while I was busy with family and friends. I only noticed in the afternoon that I couldn't log in anymore. The password and primary profile picture were changed to that of a foreign man. I tried to recover my password but the linked email was also changed. I am from the Philippines and my account is important to me as I have many contacts and albums saved. I would appreciate it if you could help me recover my account, possibly by using my phone number. My email was [redacted], and my name is Marjorie Sampang. This all happened within the last 24 hours, so I hope to resolve this quickly to prevent more people from being affected.

I have been experiencing this issue for a while now, and it's becoming a frequent occurrence. I am worried that there might be a glitch in my Facebook app. Whenever I scroll past, click on, or view a meme that goes against community guidelines, Facebook mistakenly acts as if I shared it, resulting in me getting blocked. Sometimes, this happens even before the meme fully loads. I don't click the share button or take any action besides viewing the content, yet I end up being penalized for actions I did not commit. This is a significant problem, and I would appreciate a prompt response and assistance in resolving this issue.

I need urgent help dealing with someone who has accessed my Facebook account without permission. This person, who happens to be my ex-girlfriend, is now posing as me on the platform, posting inappropriate content and making false comments under my name. Additionally, she has changed the password and email associated with my account, effectively locking me out. The situation has escalated to the point where she is harassing me online and making hateful remarks, including using offensive language. I feel helpless and unsure of what steps to take to rectify this. My name is Ross Anthony William Lockwood.

I am seeking clarification regarding the violation of Facebook's terms that led to the disabling of my account, which has been active for over a decade. This issue is significant to me as I have always adhered to Facebook's guidelines. Kindly provide evidence supporting the decision to disable my account and the specific reasons behind it. Facebook serves as a vital link to my presence on various social media platforms, making this situation distressing and impacting my holiday season. I kindly implore assistance in resolving this matter promptly. Thank you.

I am experiencing difficulties logging into my Facebook account. Unfortunately, I cannot remember my username or password, and I do not have access to my old phone number, security question, or recovery email. I am trying to log in to delete the account and may create a new one in the future. I have attempted various methods and would appreciate assistance from your technical team to delete my Facebook account. My username might be [redacted] Thank you.

I enabled two-factor authentication but was unable to log back in. When I entered the code sent via text, it said it was incorrect. After several failed attempts, the system blocked me from requesting a new code. Despite sending a selfie with the code on paper and an ID for verification, there has been no response. I urgently need access to my account but feel stuck. How should I proceed?

Hello, my name is Jocelyn, and I am having trouble accessing my Facebook account, [redacted], which was hacked last November [redacted]. I am unable to reset my password as they have changed my email and phone number associated with the account. I kindly request that you delete this account promptly as it has been misused to scam my Facebook friends, many of whom have already reported the fraudulent activity. I would appreciate your assistance in deleting this account as I am the rightful owner and am distressed by this situation. Thank you for considering my request.

Hello, I am a partner in a startup and we have a Facebook page. My partner, who was managing it, has left the partnership, and his account is now disabled. I want to reclaim the page under my personal account. I have proof that he used my credit card for Ads. I need quick help to transfer ownership of the page to my personal account so I can continue managing the startup. Thank you, Roy.

Hello, my friend has been unable to access her personal account for 8 months due to a document review issue. This is causing significant difficulties because she is the sole administrator of her two important business pages. To assist her, she requested that I become an administrator for the pages. The Facebook personal account in question belongs to Maja Časna Riječ, and the business pages are named La Zmayas and Radionica života. We kindly ask for your help with this matter as she has not received any response to her messages or emails. Thank you for your assistance.

I need help reactivating my Facebook account "Muqaddas Ishaq." Facebook disabled my account mistakenly, and I believe I did not violate any terms. I already submitted an appeal and provided my CNIC card for verification, but I have not received a response. I kindly ask the Facebook team to review my case and reactivate my account for me to use it again.

Dear Sir or Madam, I am writing to address a concern regarding privacy and data protection. My Facebook account has been unexpectedly blocked without any prior notice. Upon attempting to log in, I received a message stating that my account is under review, leaving me unable to access it. This has had a significant impact on my business operations. The issue occurred on December 23, [redacted]. I kindly request the reinstatement of my account as soon as possible. Maintaining communication through this email address is essential for record-keeping purposes, as advised by Trading Standards. I eagerly anticipate your swift attention to this matter. Sincerely, Anton Larkins