Hi there yesterday my Facebook account logged me out and says my password changed when...

GetHuman4142755's Recover Hacked Account issue with Facebook from December 2019

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Before contacting them, items GetHuman4142755 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
To recover your Facebook account click https://www.facebook.com/help/contact/183000765122339 then enter your email or phone number into the space on the screen and click “Search”. You should see your profile picture show up on the right side of the next page with an option to send a code to your email on the account or the phone number on the account. Choose one, then go to your email or phone number you choose to get the code. Enter the code and click “Continue”, from there you should be prompted to create a new password. Once you create a new password you should be able to log in.
The issue in GetHuman4142755's own words
Hi there yesterday my Facebook account logged me out and says my password changed when I tried to log in again and when a family member was mailing my Facebook it was saying on messenger “ this message is no longer available as it hahahahaha as identified as abusive or marked as spam “ this is coming up when I everyone is trying to mail me and when you type my name into the search bar on Facebook my account does not come up. The email address I used to create this account is also an old email address so I cannot regain entry to my account this way and I really need my Facebook back. Thanks

GetHuman4142755 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Hacked Account issue
Reported by GetHuman4142755
Dec 23rd, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 235458 others
0 customers following this

Timeline

GetHuman4142755 started working on this issue
Dec 23rd, 2019 5:15pm

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