I can’t get into my Facebook account. Even when I put in the correct password it asked...

GetHuman-erinnol's customer service issue with Facebook from December 2019

Help with my Facebook issue
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The issue in GetHuman-erinnol's own words
I can’t get into my Facebook account. Even when I put in the correct password it asked to confirm my identity, I uploaded my state ID and have yet to hear anything so I can get into my account. Anytime I’ve tried to login since then it asks to confirm my identity again.

GetHuman-erinnol did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-erinnol
Dec 20th, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 234944 others
0 customers following this

Timeline

GetHuman-erinnol started working on this issue
Dec 20th, 2019 7:43pm
GetHuman-erinnol indicated the issue is not fixed yet.
Dec 21st, 2019 1:05am