Facebook Customer Service Issues

We have set up a private Facebook group for parents where teachers can share photos and videos. To ensure privacy, we ask employees not to use personal profiles, as they are not allowed to have children's images on their phones. I have successfully created 3 classroom profiles with unique emails. However, I am encountering issues creating the 4th profile named Snapdragons Classroom. Teachers can use tablets, not phones, to capture and upload photos within the guidelines. I have reached out to Facebook via email last week but have not received a response.

I am struggling to remember my Facebook password, and I got logged out from all my devices. The email linked to my account is no longer accessible as it's from my college years, and I don't have access to that email anymore. My phone number was not linked to the account either. Can you please assist me in gaining access to my account by providing a temporary password? I really need to retrieve the photos of my newborn son that are saved on my account. The email associated with my account, which I can't access anymore, is [redacted] Any help would be greatly appreciated.

I need help with my business page. We created a business manager, and now the business manager is listed as the page owner in the settings' page roles. Unfortunately, we lost access to the original Facebook profile from which it was created. We have tried to create a new business manager and add our page, but it is pending approval. Since we can't access the original business manager to accept the request, how can I regain access or delete the current business manager to create a new one?

My name is Nengi Iyalla and I am reaching out because my email account, [redacted], has been compromised by a fraudster. On December 11th, I received a message from a hacker pretending to be my friend on Facebook. They claimed Facebook was running a promotion where if I donated to an orphanage, Facebook would double the amount in return. The hacker sent me a link, which I followed, and I transferred money to the orphanage they specified. They then requested verification codes that Facebook sent to me, and I unknowingly shared them. Now, I have lost access to my Facebook account, and the hackers are using it to scam my friends. I am worried and seeking help to reclaim my account from these fraudsters. Please assist me in recovering my account as it holds many cherished memories. The verification codes I mistakenly shared with the hackers are as follows: Password reset code: [redacted], Password reset code: [redacted], Security code: [redacted], Security code: [redacted]. Your assistance in resolving this matter is greatly appreciated.

My account email is [redacted]. I have used the passwords FaceB00k, United13, and CopyB00k in the last few years. Unfortunately, I've been hacked and can't access my Facebook or Google accounts as the passwords have been changed. Urgently need help to regain access. My name is Brendan Martyn, born on 30/05/[redacted], working at Valeo. I'm not very active. I communicate through Messenger and recently talked to Ger Cronin, John Martin, Gar Cahill, and Philip O'Malley (last conversation about starting a business in the future). Please help as I can't find another way to contact you. Can you send a password reset to [redacted]? Thank you.

I have discovered my personal information, including my bank details, being shared on Facebook without my consent. Additionally, there are false statements being spread about me, along with unauthorized photos of my children being posted by individuals who are not on my friends list. I am deeply concerned about the security and privacy implications of this situation. Moreover, there has been an attempted withdrawal of money from my bank account that I did not authorize. I am prepared to take legal action if necessary and can provide evidence to support my claims. I kindly request the removal of this content from the platform to protect my privacy and security.

Dear Customer Service, I am experiencing difficulty logging into my Facebook account, which I primarily use for playing FIFA16. I have not engaged in any advertising or illegal activities. I assure you that I have not violated any of Facebook's rules. This issue has had a significant impact on my life and gaming experience, as all my game data is stored on this account. My Facebook account details are: +[redacted][redacted] or [redacted] I provided my ID card during the registration process. Your assistance in resolving this matter would be greatly appreciated. Sincerely, Jianqiao Zheng

My personal account, John Spataru, associated with [redacted], has been suspended for almost 5 hours without any explanation. This has never happened before. Although I can find my account, I am unable to log in. It is a concern for me as I manage the business page where I work as an admin, but I do not use my personal account for any business-related activities. I am worried about the impact on my international contacts who I communicate with mainly through Messenger. I would appreciate it if you could provide me with more information about the issue. Thank you for your assistance.

Good morning, As a plastic surgeon in CT, I recently discovered that my business Facebook ad was disabled last night. I attempted to contact Facebook to report the issue. However, this morning I received an automated message claiming that I repeatedly violated their advertising terms and conditions. Upon reviewing my business page, you will see that my ads comply with all their rules. Being a new business owner, Facebook advertising plays a crucial role in attracting my plastic surgery patients. Disabling my ad account could greatly impact my business success. As a female minority plastic surgeon, I already face challenges, and this decision could harm my new practice significantly. I kindly request you to reconsider this action as I rely heavily on Facebook ads for my business. I find Facebook advertising convenient and effective, and I hope to continue using it for my promotions. I urge you to reinstate my ad account promptly. Best regards, Dr. L. Chukwumah

My daughter's profile, "Amy Meekings" (email: [redacted]), may have been hacked by a Spanish person named "Lucia" with a profile picture of blue sky and clouds. Despite trying to reset the password, we are unable to regain access. This incident also occurred in July with a different Spanish person, which was eventually resolved. I suspect the issue might be related to the email address. I'm Jo Meekings; our profiles are Gary Jo Meekings, with email [redacted] Please assist.

Dear Facebook Support Team, I am seeking assistance with updating my profile name from a fake name to my real name, ZAMIL AHMED. I am ready to provide documents such as my birth registration card, school certificate, income tax card, and admit card to verify my real name. It is essential for me to access my account as it contains valuable information related to my business. I kindly request you to change my account name promptly to help me regain access. Thank you for your help. Account Information: Account Name: আন্তর্জাতিক পাগল Login Contact Number: [redacted]4 Date of Birth: 1st August [redacted]

My father recently removed several people from his friends list on Facebook, which triggered a security concern and led to his account being locked. He is 71 years old and uses a non-smartphone without text messaging capabilities, making it impossible for him to receive the reset code via SMS. Is there an alternative way for him to receive the reset code, such as through email? Thank you.

I am concerned about Facebook allowing companies that want to scam people to take their money. It happened to me twice. Thankfully, I used PayPal, so I will get my money back. Facebook should protect users by not allowing scam companies to advertise. It would be helpful if Facebook investigated these companies before they advertise to ensure they are legitimate. There must be a way to verify the legitimacy of these businesses. Kind regards, Terry J.

I recently got banned from the platform for supposedly violating community guidelines. I'm unsure about the reason behind the ban as I don't use offensive language, I'm polite, I don't make threats, and I never post any explicit content. Initially, the ban was until the 22nd, but now it's extended to the 24th. I'm about to undergo surgery, and staying connected with loved ones through this platform was important to me during my recovery. I wish to understand what specific content led to my ban as I often come across shocking posts on Facebook that I choose to ignore. I genuinely can't think of anything I posted that could have caused this issue.

Yesterday, I attempted to update my Facebook account by changing my name from Jite John to Michael John. Unfortunately, I encountered an issue where I was asked to upload my ID, but I didn't have a digital copy available. Upon trying to go back, I received a temporary block notification. Despite being sent a reset code, I am currently unable to log back into my account under the new name Michael John. I do have another account under the name Mcjohn gite that is functioning fine. I kindly request assistance in recovering my account with the new name Michael John. The account was registered with the phone number 0[redacted], which I no longer have access to. I have since linked the account to my new number [redacted]3. Thank you for your help.

When I was logging in, a message popped up instructing me to secure my account. I followed the steps but was then prompted to change my password. After changing it, I was logged out and unable to access my account. An hour later, I was able to log in with just one click, only to discover a different email address associated with my account and the password I had set was now incorrect. It seems like my account has been hacked, and I am unable to modify the email or add my phone number without the password. How can I regain access to my account, change the password, and update the email linked to it?

I recently received an email notifying me of attempted money transfers and suspicious login activity on my Facebook account. As a result, I can no longer access my account as the password is being deemed incorrect. Despite trying to verify my identity through comments made on the account, the system is unable to recognize me and has consequently locked me out. This account was created to assist in managing my Facebook boutique and is registered under the boutique's name, making providing my ID useless. It's urgent that I regain access to prevent any unauthorized money transfers via Messenger.

I need to hide my Facebook profile from search engines as even after adjusting settings, people can still find it when searching by my previous name, Divya Divu. Despite changing my full name, I am still facing this issue. I kindly ask for assistance in completely hiding my profile from search engines on Facebook to ensure my privacy and prevent outsiders from viewing it. My Facebook profile name is Rebecca kurut, and I am using the platform solely for personal purposes. Your help in resolving this matter would be greatly appreciated.

Recently, I was locked out of my account and just regained access. When I updated the phone number to my cell, it switched back to the original number, not mine. Despite trying several methods, including using my trusted friends to assist me twice, I am still unable to resolve the issue. The incorrect phone number is still prompting for verification codes, causing me to receive bills for Facebook ads. I am frustrated because I cannot find the necessary assistance to reclaim and secure my account.

I am unable to log into my account because it requires a verification code to be sent to a phone number that does not belong to me. Despite changing my email address and attempting the trusted friends feature, I have been unsuccessful in regaining access. I urgently need assistance in removing the incorrect phone number associated with my account so that I can log in. I am incurring charges for paid advertisements and I am unable to access games for which I have made significant investments. The correct phone number to be linked to my account is [redacted], not [redacted]. Your help in resolving this issue would be greatly appreciated.