I cant login to facebook. I had two factor authentication turned on but because im visi...

GetHuman4120547's customer service issue with Facebook from December 2019

Help with my Facebook issue
The issue in GetHuman4120547's own words
I cant login to facebook. I had two factor authentication turned on but because im visiting the phillipines i switched out my sim so i could have cell service. However, i cant access messenger since face book logged me out and i can't receive the login code. i sent my id no response, sent a code with a picture no response and i tried to use trusted contacts but because i sent my id it deosnt let me its nearly been a week and i haven't heard back form them at all

GetHuman4120547 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman4120547
Dec 19th, 2019 - 10 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 234845 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4120547 started working on this issue
Dec 19th, 2019 5:58am
GetHuman4120547 shared this issue with friends on Facebook
Dec 19th, 2019 5:59am
GetHuman4120547 indicated the issue is not fixed yet.
Dec 19th, 2019 12:45pm
GetHuman4120547 indicated the issue is not fixed yet.
Dec 19th, 2019 12:50pm
GetHuman4120547 indicated the issue is not fixed yet.
Dec 19th, 2019 12:52pm
GetHuman4120547 indicated the issue is not fixed yet.
Dec 19th, 2019 1:06pm
GetHuman4120547 indicated the issue is not fixed yet.
Dec 19th, 2019 1:06pm
GetHuman4120547 indicated the issue is not fixed yet.
Dec 19th, 2019 1:06pm
GetHuman4120547 indicated the issue is not fixed yet.
Dec 19th, 2019 10:45pm
GetHuman4120547 indicated the issue is not fixed yet.
Dec 19th, 2019 11:07pm
GetHuman4120547 indicated the issue is not fixed yet.
Dec 19th, 2019 11:07pm
GetHuman4120547 indicated the issue is not fixed yet.
Dec 19th, 2019 11:07pm
GetHuman4120547 indicated the issue is not fixed yet.
Dec 19th, 2019 11:08pm
GetHuman4120547 indicated the issue is not fixed yet.
Dec 19th, 2019 11:08pm
GetHuman4120547 indicated the issue is not fixed yet.
Dec 20th, 2019 11:14am
GetHuman4120547 indicated the issue is not fixed yet.
Dec 20th, 2019 11:29am
GetHuman4120547 indicated the issue is not fixed yet.
Dec 20th, 2019 11:29am

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