Facebook Customer Service Issues

Hello, I was logged out of Facebook for security reasons, which I understand. However, to reset my password, it's sending the code to my old phone number which I no longer have access to. This is preventing me from accessing my Facebook account, which I need to stay in touch with friends and family. I'm wondering if there is a simpler solution to this issue. Thank you.

Dear Customer Service, I am unable to log in to my Facebook account suddenly. I only use it for playing FIFA16, and I have never advertised or engaged in any illegal activities. I have not violated any Facebook rules, and this is causing a serious disruption in my life and gaming experience. My Facebook account is essential to me as it contains all my game data, which represents a significant part of my life's work. The account associated with my Facebook is +[redacted][redacted] or [redacted] I provided my ID card when registering this account. I kindly request your assistance in resolving this issue. Thank you for your help. Sincerely, Jianqiao Zheng

My Facebook account is being manipulated, and I feel like I'm being stalked both online and in person. Strange vans are showing up outside my home, and I am being disturbed by a high-pitched sound. Whenever I try to message someone on Facebook, cars start circling my neighborhood, making me feel unsafe. I have reported this to the FBI and the police, but the situation persists. I was even assaulted after being stalked to a friend's house. I feel exploited and targeted by individuals who are messing with me mentally. This harassment has been ongoing for years, both online and offline. I have tried to reach out to my family, but they are not receiving my messages. I am not willing to tolerate this behavior any longer, and I need assistance to put an end to this alarming situation.

Hello, I have an old account under the name "Dawood Ansari" that I want to delete permanently. Unfortunately, I can't access the account or my old email associated with it to reset the password. There is a picture posted on the account with my two brothers. I can provide further details about my friends, some of whom are family members, as a reference. I am concerned that someone else may have tried to register using my name. My account has a profile picture of Shahrukh Khan in a white shirt. Some of my friends listed on the account are Taish Ansari, Zaki Ansari, Zaid Ansari, Tariq Ansari, and Faheem Ansari. Please advise on how to proceed. Thank you.

I am experiencing difficulty signing into my Facebook account. I was unexpectedly logged out of the account on my phone, and it seems like someone might have tampered with it as I did not log out manually. Although my password is usually saved on the phone, I attempted to sign in but received a message indicating an incorrect password. Since I am unable to access the associated email or phone number tied to my Facebook, changing the password seems impossible. Creating a new account is not ideal as my old account holds valuable information. I would appreciate any assistance in resolving this matter. Thank you.

I need assistance with a Facebook issue. Facebook requested a photo of myself for verification, and I uploaded an authentic image. However, it now states "You can't use Facebook at the moment." Despite waiting a significant amount of time, there has been no response. As my uploaded photo has not been reviewed, my account remains inactive. I suspect this is due to bugs on Facebook's end. Given the significance of my profession, I urgently require access to my authentic account. Your prompt review and unlocking of my account are greatly appreciated. Thank you.

While using my account, a pop-up suddenly appeared instructing me to log out for security reasons. Upon trying to log back in, my password was not recognized. After attempting to recover my account using my email and alternate email, it prompted to send a code to an outdated phone number and an unfamiliar email address. Despite following the instructions provided by the help center, I am unable to resolve this issue. I possess all necessary identification and can answer any security questions to verify my identity and regain access to my account.

I followed all of Facebook's terms and conditions when using my account. However, my account was unexpectedly disabled. I always made sure to adhere to the rules and didn't post anything inappropriate. I had to change my profile picture to a cat image because people were using my previous picture to create memes that were upsetting. My account is crucial as it is linked to various applications and games, and the data associated with it is significant to me. Can you please reactivate my account so I can access this important information again?

Someone has accessed my long-dormant Facebook account and is sending inappropriate messages and photos to my contacts. I can't regain access with my old password. How can I stop this? I'm getting the runaround via email and being asked to pay for help! How can I prevent this privacy breach without having to pay?

My Facebook account was hacked by someone. When I received the email notification about this issue, I immediately took action and reported it to Facebook. Despite my efforts, I am still uncertain about the situation. Currently, my account is disabled, and I am eager to regain access swiftly. I have vital information linked to that account, and I want to avoid any fraudulent activity. Your assistance in recovering my account would be greatly appreciated.

I was sent money on Facebook for a charity, but it hasn't reached my bank account even though it was debited from my friend's account. I contacted Facebook about the issue, but I've received conflicting messages stating it's pending, transferred and will arrive in 5-7 days, and my account is suspended for possible fraud. It seems like there is no one responding to my queries as I receive instant automated messages.

Hey everyone, I wanted to share that we have a new client, a bridal shop known as Salon Angelo. There are a couple of issues with their Facebook page that we need help with: 1. We need to change the page name because it's no longer relevant, but we're unable to do so. 2. We're looking to create a check-in place on the page, but there already exists a location called "Salon Angelo" that isn't related to our business. We need assistance in addressing this issue and possibly removing it so we can set up the correct location for the original page. Thank you in advance for your support.

Hello, I have been utilizing a Facebook account under a pseudonym for business-related activities. I have been using it to conduct sales within my local area under the name Mohamed Local. Due to a breach of Facebook's terms of service, my account has been disabled. I am reaching out to explore potential solutions to address this matter. I am willing to update all account details to reflect my actual name moving forward.

While working on promoting my website through Facebook ads, my account unexpectedly got locked due to a security check. Following the instructions, I confirmed my account using the code sent to my email and changed my password. However, the next step required a 6-digit code to be sent to my mobile, which I never received. Despite trying to send the code request multiple times, the messages would not go through. Worried, I had a friend search for my Facebook profile and discovered that all the content had seemingly vanished.

As a moderate independent voter, I recently shared my political views on this platform and sadly encountered several trolls who made baseless accusations against me. One troll even wrongly claimed that I am not American and went as far as falsely asserting that he hacked my IP address to determine my location. This kind of public accusation is concerning to me, and I wanted to address this with your platform before involving the authorities. I hope you can take this matter seriously by investigating and taking appropriate action. Thank you for your prompt attention to this issue.

Someone has created a Messenger account using my old Facebook profile picture without my permission. The account claims to operate "using Messenger without Facebook" and is currently located in Africa, which is not accurate. I have already changed my Facebook profile picture and password, but I still need this misleading Messenger account to be removed promptly. The fake account features a picture of a red-headed middle-aged lady, which is me. Despite my attempts, I am unable to access the privacy and support settings for this fake account. Please, I request assistance in deleting this unauthorized account and preventing further confusion. Kindly send me a message on my authentic Facebook account. Thank you. - Leslie C. from NS, Canada

I no longer have access to the phone number linked to my account, so I cannot receive the login code necessary to access my Facebook account. Despite sending my ID picture multiple times via email, I have not received any response. I am hesitant to create a new account as my current one holds years worth of my children's photos. It has been a few days since I reached out and I am still awaiting a reply. I urgently need to reset my password. Although I requested a reset and received a login code via email, I am unable to reset the password as I no longer have the associated phone number. I also no longer have any of the devices I previously used to log in. I would greatly appreciate a prompt response. Thank you.

I have an account that I used a long time ago. It got locked and I haven't been able to unlock it. I keep receiving notifications, but I can't log in. When I try to log in, I receive the following message: "Someone May Have Logged In To Your Account In order to keep your information secure, we've locked your account. Before we can unlock it, please verify your identity and change your password. Your account will remain hidden until you complete this process." I have uploaded my ID as requested, but I haven't received any help after they said they would contact me. I've tried this process multiple times. Can someone please assist me?

Hello, my name is MJ Pettit. I am currently locked out of my Facebook account because I forgot the password I changed a month ago. I am unable to retrieve it by email because I cannot access that email account which I have not used since [redacted]. The email address in question is fieno2004@ yahoo.com. I have reached out to Yahoo for assistance with little success. I have tried two possible passwords - Frank4831 and Carp4831 - but I am unable to recall the correct one. My phone number is linked to my Facebook account. Is there a way to have the verification code sent to my cell phone at [redacted]?

I am Claude Free, a 74-year-old man trying to reconnect with my daughters. When I created a Facebook account, it displayed my name as Clive Lee instead of Claude Free. Despite my attempts to correct it and the report I made, I received no response. I then created a new account with my correct name but have been unable to log in. My only wish is to regain contact with my family.