My account was locked because they needed to verify my identity. I've been waiting over...

GetHuman4114622's Recover Disabled Account issue with Facebook from December 2019

Help with my Facebook issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. Facebook has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account. If your account is disabled then click here and you have access to your email or phone number you may be able to recover your account.
The issue in GetHuman4114622's own words
Use facebook as a normal person would. I made a new account and added * friends. Then Facebook locked me out of my account. ... My account was locked because they needed to verify my identity. I've been waiting over a day now and there doesn't seem to be any progress. I just need my account unlocked.
I just made the account, I'd like to be able to use it.
I want my account unlocked, that's all.
I've been sharing a facebook account with my husband for a very long time, I thought it would finally be time to make my own, but Facebook doesn't seem to like that.
I went through the help page, but I can't ask any questions on there without being signed into my account, and I can't sign into my account because it's still locked!
How GetHuman4114622 fixed the problem

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Recover Disabled Account issue
Reported by GetHuman4114622
Dec 18th, 2019 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 234657 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman4114622 started working on this issue
Dec 18th, 2019 3:04am
GetHuman4114622 shared this issue with friends on Facebook
Dec 18th, 2019 3:08am

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