I recently purchased a new iPhone and sold my old one. When I went in to log into Faceb...

GetHuman-kenyyac's Can't Receive Code to Reset issue with Facebook from December 2019

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The issue in GetHuman-kenyyac's own words
I recently purchased a new iPhone and sold my old one. When I went in to log into Facebook it was asking me for a code. A code which I could acquire by logging into a device I’ve logged in before, problem is the iPhone I sold is the only device I’ve logged into Facebook with and I no longer have access to it. :( That’s one problem. Another problem is I don’t think I have my number linked up with Facebook. ANOTHER problem is I been having that Facebook since I was in middle school, I don’t have access to the email I opened it up with. I don’t remember the passsword and when I try to recover it says I have no alternative ways to retrieve it. So I’m screwed. I do think however I put a second email in my Facebook settings. But I have no idea how I could even get past the whole put in a code thing when logging in to give me the option to send it to that email. *This is all just frustrating and I wish I never put that two factor security option on Facebook. I would love to have access to my Facebook again without having to create a new one. If there’s anyway I can verify that it’s my Facebook I can, literally anything. I’ve already submitted my ID to fb to try and solve the issue but idk how they will contact me when the email and number on Facebook I no longer have access to. Please help!!!!!

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Can't Receive Code to Reset issue
Reported by GetHuman-kenyyac
Dec 18th, 2019 - 10 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 234620 others
0 customers following this


GetHuman-kenyyac started working on this issue
Dec 18th, 2019 1:55am
GetHuman-kenyyac indicated the issue is not fixed yet.
Dec 19th, 2019 5:04pm