Facebook Customer Service Issues

I was locked out of my Facebook account on 12-15-19. While posting, I was prompted to verify my phone number to receive a code to log back in. However, I never received the code. After multiple attempts, I was blocked for an additional 24 hours due to community standards, though I am not sure what I did wrong. Can Facebook please clarify the issue and inform me when I can regain access to my account? Thank you, Cindy H.

I'm having trouble accessing my Instagram account. I've been attempting to log in for a few days now by requesting a code via email. Despite selecting the email option and verifying my email address, I have not received any emails with the login link. I also tried to log in through Facebook, but that method seems to have issues as well. While attempting to log in via Facebook, it displays that I can access my account, but the process freezes whenever I try to proceed.

I was using my old Facebook account to promote my online business on my timeline when suddenly my account got disabled. Facebook asked me to send a photo for verification, which I did, but I haven't received a proper response yet. They informed me that my account remains disabled. I am seeking assistance in reactivating my account as I lost access to my business due to this issue. I would appreciate any help. Thank you.

I believe my Facebook account was compromised by someone located in Indonesia. While playing PubG Mobile, I inadvertently clicked on a link in the world chat group which led me to a Facebook login page. Confused, I tried to log back into my Facebook account with my credentials only to find it disabled the next morning. Additionally, my PubG ID was accessed by this same individual who admitted to hacking my accounts during a conversation in the game. I have already submitted a complaint to Facebook, providing my passport photos to verify my ownership of the account. I am earnestly requesting assistance in reactivating my Facebook account.

My Facebook account keeps getting blocked for alleged violations of community standards related to nudity. These posts are not mine; I simply save links to them. However, Facebook does not investigate this properly and just closes the issue, extending the duration of my account freezes each time.

This morning, I discovered that my Facebook account has been deleted. Facebook is requesting a code to log back in, but they are sending it to my old phone number which I no longer have access to. Even after entering the code sent to my email, I am still prompted to enter the code sent to my old number. There is no option to update my phone number. I have trusted Facebook to store precious memories of my daughter since [redacted], and it is frustrating to lose access to all that data.

Yesterday morning, I encountered an issue with my Facebook account. It displayed a message stating that the session had expired, and I have been unable to log back in since then. Despite entering my password, I received a notification prompting me to use a current password, which I have not changed. Moreover, the email address associated with my account is outdated, making it impossible for me to receive the necessary code or reset my password. Considering I have been using this Facebook account since I initially joined, all my personal information, photos, and communication with family are stored there, making it highly valuable to me. Regrettably, I do not have a linked phone number for my account. I would greatly appreciate any assistance you could provide. Thank you.

I am unable to complete the login process on my account because I am not receiving the login code. The phone number linked to my account is +[redacted]2, not [redacted], which I haven't used in a long time. Additionally, my old iPhone 7 plus is broken, making it impossible for me to access Facebook from a previously logged-in device. Despite multiple attempts, including providing personal ID and a handwritten code with a picture of myself, I have not received any response from customer support via email. I urgently need assistance to regain access to my account as this situation is unacceptable and frustrating.

Hello everyone, I'm Sherel-Lee Shadey Prozorov, previously Brown. I wanted to express my admiration for Facebook's Messenger app, particularly the delightful 'Stickers.' While I appreciate the efforts towards employee and customer development, I have an issue with the reactions feature. I often find the available reactions for images to be somewhat limited and frustrating. For instance, when someone sends a lovely picture, like a beautiful face, I wish there was a "kiss" reaction to express my affection more accurately. Additionally, I feel that the official Facebook app lacks certain response options for posts or photos that could enhance communication. It would be fantastic to have the ability to choose mood settings or customize a few reactions to better represent my feelings. Thank you for your commitment to progress and innovation in promoting connectivity and creativity on the platform.

After many years on Facebook and playing Farmville 2, I've realized that my nickname "Karyberry" isn't reflective of my real name, Karen Henderson. Unfortunately, Facebook disabled my account, and I am unable to verify the details. I followed their instructions and submitted a picture ID of my driver's license but haven't heard back after the promised 24-48 hours. I'm left wondering if there's any guarantee that they will reactivate my account or if I will lose all my progress and connections. It's disheartening to feel like just another number to a large corporation. Merry Christmas and thank you.

As the Business Manager of LaPorte Animal Hospital, I have faced a challenge with a former manager embezzling funds and failing to provide the social media account login details. Despite attempts to access the Facebook account using the clinic email, the recovery process is hindered by the previous manager's uncooperative behavior. Initial assumptions regarding the associated email for the account have proven incorrect. Furthermore, creating a new page under a different email has not gained the same recognition as the original account. Urgent assistance is needed to either recover the original LaPorte Animal Hospital Facebook account or consider shutting it down to avoid confusing our clients. Any necessary information can be provided to facilitate the recovery process effectively.

Hello, I am the owner of www[redacted]. I attempted to close this page in [redacted] but was unsuccessful. I have not logged in since then. I am willing to provide any necessary documents/proof to permanently close this page and remove all associated information. The email I used for login is no longer valid, as well as the phone number linked to it. I can verify my IP address and provide my passport or other identification if needed. Please advise on the next steps. Thank you.

Hello, I am Shehjad Patel. My Facebook account has been disabled by Facebook authority. I am unsure why this action was taken. I have already submitted a soft copy of my identity to the help desk over 72 hours ago, but I have not received any response. I am seeking assistance in reactivating my account. Please advise me on the necessary steps to resolve this issue promptly. My account is linked to my mobile number: +[redacted]07, and my username is "shehja_aman" on Facebook. Thank you for your attention to this matter. Best regards, Shehjad Patel

My Facebook account seems to have been either hacked or locked recently. Since then, no new activity has shown up on it, and I've been unable to regain access. I've attempted to go through the password reset process by receiving emails, but I'm not getting the required Authentication Codes. Despite submitting photos of my driver's license and holding up a handwritten message, the issue remains unresolved. I'm unsure of the next steps to take.

I'm seeking your assistance. I had applied for the Facebook business and location manager over a year ago when I had 3 store locations. Now, I want to transfer my only remaining location's page back to my personal page management, but I am facing difficulties. The system seems to be stuck and is not allowing me to manage my page properly. I am unable to even add the address of my business. It appears that there is an error between the business manager and locations settings. Please help me resolve this issue. The page I cannot manage is Facebook.com/luggagedeposit.

My friend's account has been hacked and disabled, which is very concerning to us. Facebook alerted my friend via email about someone attempting to hack her account, leading to its immediate disablement. Facebook provided the hacker's IP address, but after contacting the individual, it was not him. As a result, she is unable to access her Facebook and Instagram accounts, which are crucial for her work. We have diligently followed all of Facebook's instructions for over three days, but to no avail. Please refrain from sending unhelpful URLs as this is not a widespread issue. She is currently unable to take on any projects. We are disappointed by Facebook's lack of interest in addressing such serious privacy breaches. Urgent assistance from a knowledgeable person is necessary to resolve this issue promptly.

I am having trouble with my Facebook password, even though I use Dashlane for password management. When I tried to log in, my password was not accepted. I want to avoid creating a new account and am determined to reset my password. I am unsure about the email addresses listed for receiving reset information, as they do not seem familiar to me.

I am encountering issues logging into my account. I was prompted to reset my password and upload my ID card, which I have completed. Despite this, I am unable to access my account as it indicates that my account is under review. I kindly request your assistance in rectifying this error promptly, as I have critical messages to respond to. Below are my account details: Email: [redacted] Phone number: [redacted]0 I anticipate your swift response. Thank you.

I recently purchased a small business two weeks ago. The previous owner finally made me an admin on the page today after some delay. However, I am facing limitations on making changes as I have been informed that I was made admin only recently to prevent major changes, which I understand. Despite being the current owner, I am unable to proceed with creating an ad campaign for the upcoming Christmas season. This was originally delayed by the prior owner. I am hesitant to launch a campaign using the outdated business name.

My business page got blocked, and I'm unsure why. It's affecting my business, and I need assistance with unblocking it. The page link is www.gorillaschimpsafarisuganda.com. I am unable to post or advertise due to it being labeled as abusive, which is confusing to me as it is a tour and travel page. It's been blocked for two weeks, and despite reaching out, I haven't received any response.