Facebook Customer Service Issues

Hello, I have been experiencing a recurring issue with my Facebook account being blocked almost daily for the past three weeks, typically between 13:00 and 16:00. Despite confirming my identity and changing the password each time, the problem persists. This inconvenience not only forces me to constantly remember new passwords but also renders my account inaccessible during these blocks. I have attempted to isolate the cause by logging in only on my phone or PC separately but to no avail. I had hoped that a software update would resolve the issue, but it has persisted for nearly a month. As a last resort, I am considering creating a new account to see if the problem persists. Any advice on resolving this ongoing issue would be greatly appreciated. Thank you for your help!

I created a secondary account to troubleshoot an issue with my primary account. I uploaded a picture for verification, but both accounts use the same phone number. The problem on my main account is that certain photos are not visible for some users, even though they can be seen by family members on their Facebook accounts. I wanted to test if the problem persisted on a new account due to a possible setting error. However, my secondary account has been disabled. I assure you it is me managing both accounts, as I have not received any assistance regarding the original issue despite multiple attempts using the help feature.

Hello, my name is Suhas Shettigar. I have been using Facebook for 12 years. However, for the past month, I have been unable to access my account. It shows a message asking to "disable your account from your Gmail address" [redacted] I am worried about what has happened to my account. I really need it back as all my school friends, college friends, and family connections are on there. Please assist me in recovering my Facebook account linked to my Gmail address: [redacted] Thank you.

I accidentally clicked the reset password button, and now both emails linked to my Facebook account are disabled. As a result, I can't access the code sent to me to reset my password, and I'm locked out of my account. I've attempted to provide ID proof to Facebook and have tried calling their support, but haven't received a response. My frustration deepened as I couldn't receive the code on my phone either. Creating a new account didn't help because merging accounts wasn't possible. Disabling my Facebook account is not an option, and without access, I can't even close it. I am seeking assistance to resolve this issue.

About two and a half weeks ago, a friend jokingly reported me for spam. Since then, my ability to share and post on Facebook has been disrupted. For the past day and a half, I have been unable to share anything, receiving the message "sorry this feature is temporarily unavailable." I am frustrated and upset as I have not violated any Facebook rules. I kindly request assistance in resolving this issue as I am unable to post at all.

My Facebook account was hacked, and two of my accounts got disabled. I tried creating an emergency backup and an original profile for online marketing and reconnecting with old school friends. I have one profile pending approval and I'm anxiously waiting for the outcome. I value my profile and have put in a lot of effort over the past two years. I don't engage in scamming or hacking others, so I'm troubled by this situation. I hope there's a way to resolve this and restore my accounts.

Someone sent me a suspicious link on Messenger, claiming to be a video with my name on it. My dad warned me my account got hacked, so I tried to change the password but got locked out. My mom helped me reset it. I managed to log in briefly and sent a warning not to click the link to all my Facebook contacts. Unfortunately, I got logged out again, and now my account appears to be taken over by unknown individuals.

My account has been hacked, and I no longer have access to the recovery email or phone number. I attempted to reset the password for the recovery email, but the hacker changed the details to his own email. This email account is 15 years old and was mainly used for signing up for Facebook, so I cannot recall my last contacts to regain access. Interestingly, my sister faced a similar situation but was able to send her ID to Facebook for verification. Unfortunately, I have not been given that option. I am frustrated with Facebook for not providing certain users, like myself, with adequate account recovery options or direct support channels.

I logged into my Facebook and Messenger apps after work a few days ago only to find myself logged out, which is unusual as I'm usually always logged in on my phone. The system informed me that my password and email were incorrect, mentioning it was an old password. When I tried the "forgot password" option to receive a code and create a new one, I encountered issues where the message wouldn't send despite multiple attempts. I've been locked out since then. I am concerned about the status of my account, why it logged me out erratically, and how I can regain access. I have important photos on the account and wish to avoid creating a new one. I need a way to verify my ownership and restore access, as I am unsure if my account has been compromised. Thank you, Clodagh.

I would like to share that my Facebook page (link provided above) has been unexpectedly unpublished by Facebook. I had been organizing a legitimate giveaway on the page, something I have done in the past to appreciate our dedicated followers. I am disheartened because I have devoted countless hours over two years to grow this business, and the sudden removal of the page is upsetting. I am hoping for a prompt resolution to have my page reinstated.

I am currently unable to access my timeline and my profile picture is missing. Recently, I made a post with my [redacted]-year-old mom receiving a personalized birthday card from President Trump and the First Lady, which was promptly removed from Facebook. This was a significant moment for my mom, and I am puzzled as to why it was taken down. Since then, I am unable to make any posts. It would greatly help if I could receive an explanation as to why my account was affected. The post I made was not political in nature.

Why are you blocking people's accounts from expressing their opinions about the Democratic Party and their candidates? What happened to freedom of speech? It is their right to voice their opinions about President Trump. You have no right to block their accounts. Who are you people? Nazi Germany? Tell Markie boy that he's an embarrassment to America and what it stands for, freedom of speech. He's the biggest loser that ever walked this earth. Tell Mark Zuckerberg to take his 1.6 trillion tax cut break and put it where the sun doesn't shine, and the Democratic Party too.

I enabled two-factor authentication on my Facebook account, but I no longer have access to the code generator on my phone. I have already submitted the necessary government-issued ID to Facebook using their form, but I have not received any response yet. Could anyone recommend a code generator I can use to retrieve the code for my account access?

I need assistance in recovering my account. I updated both the email and password but am still unable to log in. The account now requires a generated code to be sent to my phone, which I have not received despite multiple attempts. Please help. Thank you. [redacted]

I lost my cellphone, and now I can't access my Yahoo mail because I forgot my password. When I tried to reset it, the code was sent to my email, which I can't access. I'm willing to provide identification to prove my identity. Thank you, I hope to hear back from you soon.

A few days ago, someone tried to access my Facebook account, and it went into recovery mode. I can reset my password via email, but the issue is with the mobile number where the code is sent. The number registered on my account is from a year ago, and I forgot to update it with my new one. As a result, I can't log in because it keeps asking for a code that I can't receive. Your assistance would be greatly appreciated.

I recently received a 30-day ban for sharing a post featuring male nipples. The image displayed is of male nipples, which are not inherently sexual. I have noticed that others can freely show male nipples, so I am perplexed as to why I am facing restrictions. I see this as being unfair, akin to being prohibited from sharing a gym selfie. I believe my account has been unjustly banned, as it has been under review for more than 2 days. Any assistance in rectifying this situation and lifting the ban on my profile would be greatly appreciated.

My daughter is having trouble accessing her Facebook account. Although she is using the correct password, Facebook is not accepting it. She is unable to recover her account through email, as she recently changed her email address after graduating from school. Facebook only allows her to recover the account through the old email, which she no longer has access to. Additionally, one of her trusted contacts is currently unavailable as they are out of the country. It's frustrating not being able to regain access to her account through her phone or other means. Any assistance on resolving this issue would be greatly appreciated. Thank you.

I designated my business page as a shop long ago, but it didn't function as one. Recently, I noticed another page I manage was listed as the official shop, while the intended page was not. I tried to resolve this by disconnecting the page and reassigning the correct one as a shop, but I keep receiving an error message stating I don't have a shop listed. When I try to add the page, it claims it doesn't exist. Additionally, I'm unable to locate the Event Manager button for pixel redesignation. I could use some assistance, please. - Deb Casey

I have not been able to access my account for about a week now. I received an email stating that my account was being accessed from an unfamiliar device, prompting me to verify my identity. Although I uploaded a photo of my ID for verification, I am now being asked to input a code that I never received. This is particularly inconvenient during the holiday season when I use the account to connect with family. Is it possible for you to adjust the settings to allow me to verify the code using a different method, such as my email? I have been attempting to regain access to my account for a week and am feeling increasingly frustrated by the situation.