Dear Security team, **I seek your assistance to urgently assist me to check my email pr...

GetHuman4102996's Reset Password issue with Facebook from December 2019

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The issue in GetHuman4102996's own words
Dear Security team, **I seek your assistance to urgently assist me to check my email profile and account. My login mobile number is ******** and email is *****@***.com. **Attach screenshots for your easy reference. The password reset emails is incorrect and unknown to me. **I am Jeffrey tan peng hock from Singapore. I attach my picture which I uploaded yesterday afternoon to verify my identity. **Regards Jeffrey tan *** *Login Alert* * * * *Hi Tan,* *We noticed an unusual login from a device or location you don't usually use. Was this you?* *New Login* * * **November **, **** at *:** PM* * * **Near Lagos, Nigeria* * * **Mobile Safari on Apple iPhone

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Facebook

Reset Password issue
Reported by GetHuman4102996
Dec 16th, 2019 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 233736 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman4102996 started working on this issue
Dec 16th, 2019 10:18am

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